⭐⭐⭐⭐⭐ I’ve bought a Chesterfield sofa from Designer Sofas 4U and later went back and purchased an armchair too. I’ve been really pleased with both purchases. The quality of the furniture is lo... See more
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See what reviewers are saying
I am really impressed by my Chaise Longue in terms value for money and quality. (Buying direct from Sofas4U gave me the best price by a wide margin). I am glad i visited the showroom. I learned abou... See more
Company replied
Got chair made 3 weeks ago best purchase ever foam is solid brilliant for sore back!!! From day I ordered they kept in touch asking what density of foam I would like and colours of studding round the... See more
Company replied
Sofa is lovely - I made the order and they phoned to check everything was correct before putting the order through. I was given a date for delivery and they kept their word, checking the delivery was... See more
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Company details
- Furniture Store
- Antique Furniture Store
- Furniture Manufacturer
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence. With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store. We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifications as well reliable, quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders. We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?
Contact info
Chesterfield House, Forrest Street, Blackburn, Lancashire, BB1 3BB, Blackburn, United Kingdom
- 01254 268590
- info@designersofas4u.co.uk
- www.designersofas4u.co.uk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding service.
I have a 3 piece Chesterfield sofa and matching armchair purchased from Designer Sofas 4U for use in my small flat. I wanted a harder foam insert for one position that I use on a constant basis. I approached customer services who, identified my needs, prepared an invoice, arranged payment and shipped the item all within 24 hours. Service doesn’t come any better these days where dismissive after sales service has become the norm especially for low cost items. Thanks to everybody, especially Samantha who has managed this matter in a prompt and highly efficient manner.
16 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Leslie Knight,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Absolutely amazing customer service
Absolutely amazing customer service ! Samatha went above and beyond to help me with my order , making great suggestions and keeping me update in entire process . She is an asset to your company !
In terms of the sofa / office chair / foot stall, the quality is amazing. Loved that so much of the design you could pick eg the finish of the studding .
3 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Suzanne Carter,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Queen Anne Sofa and Armchair
From ordering to delivery everything went smoothly. Great communication and customer service from staff.
Delivery guys was polite and helpful.
Really love my Sofa and Armchair.
31 January 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Jo and Ben Paylor,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
We ordered 2 Queen Anne Chesterfield…
We ordered 2 Queen Anne Chesterfield chairs 3 weeks ago after visiting the showroom as I wanted to see them and sit on them not just from a photo website
From the moment we arrived we was greeted by a lovely lady who was very knowledgeable about all the products she was very helpful and we purchased the chairs there and then
We didn't need delivery as we picked them up ourselves and im so happy with them they are beautiful and exactly what we wanted many many thanks and we will definitely recommend designersofa4U
15 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Patricia Scott,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Very easy to order online and product…
Very easy to order online and product matches description perfectly. Good quality chair and am very happy with it.very comfy and good quality. The delivery was super efficient with lovely people.would recommend this company.
4 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Deborah Taylor,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
The armchairs are decent quality and…
The armchairs are decent quality and impressive. The customer service was shocking The delivery driver insulted my husband and wouldn't deliver to the room that had already discussed with the customer service operator upon purchasing the two chairs to a value of nearly £900 including delivery.
I provided a written complaint and received a less than satisfactory response when issues were highlighted, and i was directed by the "aftercare manager", to the terms and conditions that had never been sent to me nor was i directed to any terms elsewhere at the time of purchase.
It is a shame that such a good quality product was let down by the quality of the delivery and customer service.
As this has left a bad taste, especially the "aftercare"and i use this term loosely, i will not be using this company going forward.
14 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Cathy,
Thank you for your feedback. While we are pleased to hear that you are happy with the quality of the armchairs, we feel it is important to address and clarify several points raised in your review.
Firstly, when placing your order, our call records confirm that you were clearly asked by our colleague whether you accepted the terms and conditions, to which you responded “yes.”
These terms and conditions are readily available on our website at all times, and no request was made during or after the purchase for a separate copy to be provided.
In relation to delivery, our policy—outlined within these terms—is in place to ensure the health and safety of our delivery team. Deliveries are made to the ground/first floor only unless a suitable lift is available. Furthermore, drivers are not permitted to remove PPE or footwear under any circumstances. These procedures are standard and non-negotiable.
We take any allegations regarding staff conduct seriously; however, we have found no evidence to support claims of inappropriate behaviour during the delivery.
We are confident that our team has acted in line with company policy and with full transparency throughout your purchase and aftercare process.
Tel: 01254 268 590
Email: aftersales@designersofas4u.co.uk
Web: www.designersofas4u.co.uk
Very happy customer from Portugal.
I recently bought furniture from Sofas 4U. I live in Portugal so I relied entirely on reviews I had read.
After several chats with them, mainly Kayleigh, I went ahead and ordered my furniture. It was no means straight forward because of my address. Kayleigh worked with me to organise delivery to a UK shipping address. The delivery from them to me in Portugal went without problems.
My furniture arrived on the 10th April. Obviously first time I saw it. I am absolutely delighted by the service provided by Sofas 4U. The quality of the furniture is excellent, meets all my expectations. Perfect. I will certainly buy again from Sofas 4U.
To avoid any doubt there was absolutely no problem with the delivery of my order. Sofas 4U offered to deliver my order to Portugal. It was my choice to arrange my own delivery by using a company I have used over many years.
10 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello James Longton,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Fabulous furnituret…
Excellent service and excellent quality. I love my new chair and would shop with the company again. Only one small negative, the delivery people, they were not helpful and didn’t “ care” and left us to get the furniture into the house ourselves!!
3 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Mrs M Adkins,
Thank you so much for your kind words about our service and the quality of your new chair—we’re absolutely delighted to hear that you love it and that you’d choose to shop with us again!
We’re sorry to hear about your delivery experience, though. That’s certainly not the level of service we aim to provide, and we understand how frustrating it must have been to handle the furniture on your own. Your feedback is incredibly valuable, and we’ll be addressing this with our delivery team to ensure improvements are made.
Thank you again for your honest review—it helps us continue to improve. We hope you enjoy your new chair for years to come!
Best Regards,
Designer Sofas for you
First Class Service and Goods
Absolutely over the moon with our 3 new Chesterfield Sofas (4, 3 & 2 seaters)
Ordered and delivered within great timescales
The chairs are first class, perfect for our lounge and stunning
Thank you to everyone involved, especially the drivers who had a 4 hour each way drive to us. They were fantastic in getting the goods indoors.
Would highly recommend this wonderful company
Thank you
2 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Jacki Tremain,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Good quality and good service at a great price
Good quality at a great price. Leather is soft and comfortable. The overall quality is impressive. The "medium" cushions are more firm than I expected. When I emailed an enquiry, Miss Ansharah responded a few minutes later saying they would soften up in time. No hesitation in recommending for product and service.
31 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Joe Baker,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Absolutely brilliant
The customer service was amazing, every step of the way they kept me informed and they made sure I was happy with my order. I'm so pleased with my sofa! The delivery drivers were also very polite and helpful, it was a great experience all round.
18 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Sheila Griffiths,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Excellent company/service
Glad we found this company it's a bit awkward to find but when we did the showroom was full of choice, and soon we found what we wanted. We were pleased with the order/price and the staff brilliant. The delivery was quick and the furniture excellent.
25 February 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Kenneth Fillingham,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Excellent Service
I highly recommend this company for excellent service and fantastic customer service. They kept in contact from the initial order right through to the delivery. I was delighted by the reasonable delivery charge to Northern Ireland. Glad to know they visit every month. I will definitely be ordering again soon. Two very friendly young delivery men. Thank you!
4 April 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Jason Kernohan,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
great product and service
straight forward ordering
good communication through what app
choice of delivery periods which were flexible
great product really like them - antique leather chairs -
sorted out a missing footstool really quickly
10 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Andrew Jones,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
After searching for ages for a chair to…
After searching for ages for a chair to match my colour scheme I found this company.
Everything from start to finish was completely professional. Ordered sample fabric, then placed my order..then decided I would order extra cushions. Communications where fantastic and easy. Chair arrived and its super quality.
Delivery faultless and exactly when stated.
Would recommend and would use this company again.
28 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello J Flynn,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Great fast service
Great fast service
Quality exceeded it expectation
Great price
Prompt delivery
Friendly team
28 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Mrs Jeanette Aston
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
I can't fault the product nor the…
I can't fault the product nor the service
25 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Great settee and two chairs made to…
Great settee and two chairs made to order. It took just one month to completion and it looks great in our livingroom. Delivery was prompt and no faults detected. I think suit is lovely and great value for money.
27 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Beautiful well made wing chair
The chair was just as described .well made very comfortable .Arrived on time exactly when they said .Kept informed of progress. Delivery men phoned to give notice half an hour away .perfect .
24 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Was amazing from start to finish my…
Was amazing from start to finish my husband loves his chair and was fantastic from the word go xxxxx
7 March 2026
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
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