Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... See more
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About Designer Glasses Boutique
Written by the company
Contact info
27 Allhallows Lane, LA9 4JH, Kendal, United Kingdom
- 08455760812
- info@designerglassesboutique.co.uk
- www.designerglassesboutique.co.uk
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Replied to 100% of negative reviews
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The glasses were genuine and were…
The glasses were genuine and were packed very well. They also arrived very fast .
Highly recommend
First time user of Designer Glasses Boutique and initially wondered whether the pricing etc was "too good to be true". Actually, it is all true: great service, prompt and reliable. Great value too and would definitely recommend and use again.
First-time customer
My new glasses arrived this morning and I couldn't be more pleased with them.
The frames and lenses were competitively priced and the whole process was extremely quick (4 days from ordering to delivery).
Massive thank you to all concerned, I'll certainly be recommending you to family and friends.
Lying about holding stock
Ordered frames ( marked as in stock online , notified would be despatched in 4-6 days . Received email to say oakley had no stock and would be 3-4 weeks!
This company is advertising as holding stock when they clearly don’t!
I ordered the same frame from elsewhere ( cheaper ) and was delivered in 2 days.

Reply from Designer Glasses Boutique
Incredibly fast and friendly service
Incredibly fast and friendly service - great prices and selection of products.
Great service
Great service - glasses (frames only) arrived next day and very helpful advice on online chat and after service on email.
New specs
Ordered Friday, arrived Monday. Spoke to shop who were helpful. Good products and competitive prices.
Fantastic service and customer support
I’d ordered a pair of Tom Ford glasses to replace a pair that had broken and had been able to provide Designer Glasses Boutique with my full prescription details including both PD distances given to me by me normal opticians - Vision Express. Within a week I received my new glasses and was disappointed that the varifocal aspects of the lenses weren’t correct and led me to hold my head in weird positions to be able to read close up. I arranged to drive up to the shop (166 mile round trip though tied it in with seeing business customers in Kendal😬) to get an accurate reading and sure enough I had been given slightly different PD reading by my old opticians. They agreed to replace the lenses and post them back to me. Within a week I received my updated Tom Ford glasses and I was blown away that they felt even better than my original glasses. Sharron attached a note to say that they took the opportunity to upgrade the lenses to provide me with a wider field of vision at no extra cost which I was delighted with. I will definitely know where to come for any future optical purchases. Brilliant!!
First class Customer Service
I recently purchased two frames and I am delighted with both the quality of the frames and outstanding customer service I received.
I was looking for one particular frame not on their website, I did ask if it was possible they could source for me and Emma kindly did so. Thank you so much. I most definitely will shop again, my go to site for quality frames.
Outstanding service
Outstanding service, price and product. I cannot praise the team at Designer Glasses Boutique highly enough. I shall definitely use them again - in fact I already have! I highly recommend Emma and Lucy, they've been awesome. Thank you
Fantastic Service
I was a bit sceptical about buying prescription glasses online it's my first time but I should not have been worried brilliant service from these guys fantastic choice of lovely frames and very competitive pricing and they came wrapped lovely and I was kept informed they arrived in 1 week thank you to all the staff fantastic service will definitely use again
Fantastic customer service
Fantastic customer service as I wanted to exchange a Christmas present nothing was too much trouble and they ordered a replacement pair that I preferred. Thank you so much.
Tom Ford sunglasses
Super quick delivery, carefully packaged and the glasses are absolutely amazing. Cheaper than airport prices where I originally saw the glasses. All in all perfect. Would recommend using this company.
Thank you ☺️
Very smooth purchase and return process.
I ordered two pairs of glasses to try them on first. The whole purchase and return process went very fast and smoothly.
Really good service and very quick
Really good service and very quick. Very human for an online business.
My order arrived quickly and safely
My order arrived quickly and safely. The sunglasses look great and are good quality.
Great customer experience with Lucy at…
Great customer experience with Lucy at Designer glasses boutique ….. I had seen some sunglasses frames that I liked and wanted clear prescription lens put in… hunted them down and Lucy organised my prescription lens to be put in the Prada frames that I liked …… Great price and I love them !!!! Prompt delivery …..
Excellent experience with this online…
Excellent experience with this online shop. They have very good pricing, items in stock, excellent communication, and are quick to ship, I couldn't ask for more. Will be back and will definitely recommend to friends!
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