I have never had such personalised service for my hoist transfer or a new hoist put in. I have never had photos of my hoist being transferred. That personal touch is really appreciated by my husband... See more
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WOW this company certainly go above and beyond. I have been dealing with a lovely lady over the phone named Tina. This lady should be justifiably proud of herself for her kind and friendly telephone m... See more
Thank you so much for my new hand controls I love them. As always they are perfectly placed and I particularly like the stubby handle. I can manage the gear change easily which was a genuine concer... See more
We have been Motability customers for years, but never needed to consider a boot hoist until now. Our needs at this time are fairly unique and the wonderful team at Des Gosling have been so patient an... See more
Company details
Written by the company
Des Gosling Mobility Derby is a vehicle adaptations specialist, offering a huge range of products designed to help disabled and elderly persons to drive and access their vehicles. The range of adaptations available includes: Scooter Hoists, Swivel Seats, Hand Controls, Secondary Control Devices, and much more. We also have a remote site in Brackley enabling us to offer our same great service over a wider area.
Contact info
Unit 10 Station Yard, DE73 8HJ, Derby, United Kingdom
- 01332863742
- sales@desgosling.co.uk
- www.desgoslingmobilityltd.co.uk
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Replied to 100% of negative reviews
Typically replies within 48 hours
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They try to ensure you get what you need
They talked to me about what I needed and informed me of what was available, The result was much better than what I'd had before.
Good service
Good advice. Excellent, communicative staff. Puctual,tidy, informative engineer who was polite and respectful. I am a returning customer. Previous adaptations here in Dec 2015.
Excellent service
Excellent service provided as usual fitting the hand controls and steering ball. We have had controls from here before and the first class standard has been maintained.
Quick service
Dropped car off for alteration to be done the following day but they found the time to sort it there and then

Reply from Des Gosling Mobility
A Des Gosling engineer gave good service
A Des Gosling engineer called to collect my wheelchair, took it to the Toyota dealership supplying my new car. He fitted the new hoist into the car and returened the wheelchair.
I was shown the fittings at the shop…
I was shown the fittings at the shop the fitting was spot on Iwas given a price to fit but the price had gone up without keeping me informed between being shown at the shop and fitting i would like to have been kept up with things to judge my budget
Excellent quality fitting of my left…
Excellent quality fitting of my left foot accelerator for my Mercedes c250d - brilliant specification that in no way distracts from the vehicles prestigious appearance - super communication- & easy fitting on my driveway- quick & efficient- very comfortable driving superb
Des Gosling has a wealth of experience…
Des Gosling has a wealth of experience in adapting vehicles. This allows the team to properly advise on individual needs. In addition the team are friendly and very professional.
The most helpful and obliging company
The most helpful and obliging company, always return calls … can’t recommend enough & the work is excellent … really do have an understanding of peoples needs
Alison

Reply from Des Gosling Mobility
Very helpful and obliging
Absolutely brilliant service thank you…
Absolutely brilliant service thank you excellent interaction
Your company have a range of products that cater for every need and the workmanship is top quality…
Your company have a range of products that are well designed, constructed and your staff are very pleasant and skillful
Excellent information provided
No matter who I spoke to, the staff were all polite and helpful. They were also very knowledgeable about the products and services that they provide, which may sound strange but it's amazing how many companies that have staff who don't know or understand the product or information they are providing to a potential customer.
Well the Scooter was not as I asked it…
Well the Scooter was not as I asked it to be fitted but got in touch with office they contracted the fitter he was not far away so came back to show room and refined it all good been with DG for some years now no problems with the company.

Reply from Des Gosling Mobility
eated us with respect and dignity…
Treated us with respect and dignity explained everything there was to know
Recommend your company to anyone and…
Recommend your company to anyone and everyone delighted
Sounds like a bag of spanners
Lifting/lowering motor assembly has a heavy grinding sound in use(manufacturing fault but was acceptable to the installers)Scooter does not clear the bumper(jib arm fitted too short). Wires showing on electrical connectors,no heat shrunk shrouding.Strap to secure the scooter was anchored off the rear headrest,not the actual isofix cargo tie down points.

Reply from Des Gosling Mobility
#Received quick attention and a novel…
#Received quick attention and a novel solution.
Hoist fitted
In 2021 I had some mobility equipment fitted In my motability car,
Des Gosling Ltd carried out the work they explained how to put a claim in for a motability grant they even helped fill my forms out, so from the day of the assessment I was treated with the utmost respect from the work men to the office staff any questions I had they explained fully in a manor I understood.
On the day I collected my new car from my vauxhall dealership in Leicester a member of Des Gosling Ltd team was there, a very nice gentleman who explained how to use the hoist they had fitted he was fantastic.
Thanks to Des Gosling they have made my disabilities and my life a lot easier.
I would highly recomend this company in fact I already have
The reason for late review is that I have had many lengthy hospital admissions

Reply from Des Gosling Mobility
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