Des Gosling Mobility Reviews 

1,168
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have never had such personalised service for my hoist transfer or a new hoist put in. I have never had photos of my hoist being transferred. That personal touch is really appreciated by my husband... See more

Rated 5 out of 5 stars

WOW this company certainly go above and beyond. I have been dealing with a lovely lady over the phone named Tina. This lady should be justifiably proud of herself for her kind and friendly telephone m... See more

Rated 5 out of 5 stars

Thank you so much for my new hand controls I love them. As always they are perfectly placed and I particularly like the stubby handle. I can manage the gear change easily which was a genuine concer... See more

Rated 5 out of 5 stars

We have been Motability customers for years, but never needed to consider a boot hoist until now. Our needs at this time are fairly unique and the wonderful team at Des Gosling have been so patient an... See more

Company details

  1. Mobility Equipment Supplier
  2. Car Accessories Store

Written by the company

Des Gosling Mobility Derby is a vehicle adaptations specialist, offering a huge range of products designed to help disabled and elderly persons to drive and access their vehicles. The range of adaptations available includes: Scooter Hoists, Swivel Seats, Hand Controls, Secondary Control Devices, and much more. We also have a remote site in Brackley enabling us to offer our same great service over a wider area.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,168)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

This is my second Gosling Mobility…

This is my second Gosling Mobility hoist. The first time I was extremely impressed by the company. This time it was even better. My original order was placed in May 2021 and I was quoted a price, as my delivery date kept getting put back again and again Gosling Mobility contacted me to say if I confirmed my order they would freeze the price to the one originally quoted. Now that is class.

4 April 2022
Rated 5 out of 5 stars

Friendly

Friendly, efficient & professional.
They know what they’re talking about.

7 March 2022
Rated 5 out of 5 stars

Des Gosling mobility fitted a swivel…

Des Gosling mobility fitted a swivel power passenger seat to our MG even though the manufacturer does not make a fixing kit for this car. They did a custom made one that looks neat and fitted and works perfectly.
The staff were all friendly and helpful.
Excellent job thank you, my trips out are a lot easier.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, No pushy salesman, friendly people who spend time showing the different equipment to serve your requirements. After sales service good too...had a problem with my powered chair and Matt sorted it without quibble. A real pleasure doing business with people who care.

28 February 2022
Rated 5 out of 5 stars

Their usual excellence and professional attention.

Their usual excellence and professional attention to detail. Their mobile engineer arrived on time, discussed a number of options, fitted the left foot accelerator to my BMW M3, reshaped the floor mat and did a great job. Goslings have the know-how and expertise and their office is friendly, approachable and efficient. Its worth getting your car to them or within their mobile range as experience of other so-called mobility adaptors has been mediocre to down-right shocking. Goslings simply match or exceed my expectations and are nice people to know.

22 February 2022
Des Gosling Mobility logo

Reply from Des Gosling Mobility

Thank you for your very kind words David and we are glad to have been able to help. I will pass on the message to the team and we look forward to hopefully hearing from you again in the future!
Kind Regards,
Des Gosling Mobility

Rated 4 out of 5 stars

Hello

Hello, i am having trouble getting out of the powerchair plate and turning cround to leave the vehicle. Any way it can be moved across slighty to the centre a bit.
Pam Johnson

Mercedes Benz Sprinter.
Thankyou.

16 February 2022
Des Gosling Mobility logo

Reply from Des Gosling Mobility

Hi Pam,
Thank you for your feedback, we have contacted you directly to discuss making the necessary adjustments to this. I am sure it is something we can resolve for you.
Kind Regards,
Des Gosling Mobility Ltd

Rated 4 out of 5 stars

Fitted wheelchair hoist

They fitted our wheelchair hoist while we waited. The service was excellent including cups of tea and coffee. All the staff were very friendly and helpful. Only took 1 star off as had to wait longer than expected as it was a tight fit getting the hoist into the car. Would recommend.

15 February 2022
Des Gosling Mobility logo

Reply from Des Gosling Mobility

Thank you for the feedback, and we are sorry that you had to wait longer than expected on this occasion. Ensuring the best installation and setup of the hoist for ease of use will always be a priority though, so we are glad we could take the time to get this right first time to hopefully avoid any further adjustments required in the future. We will look into our estimated waiting times to make sure we are making it as easy as possible for people to plan their day around a fitting.
Kind Regards,
Des Gosling Mobility Ltd

Rated 5 out of 5 stars

Absolutely outstanding service!

Absolutely outstanding service!
From my initial contact (at a very difficult time) to the final billing, the whole process was flawless.
All of the staff were absolutely fantastic.
I could not recommend this company more highly.

9 February 2022
Rated 5 out of 5 stars

Excellent

Service was excellent, communication good and very quick, and they were very helpful with my queries

9 February 2022
Rated 5 out of 5 stars

Pleased with the new car

Pleased with the new car. Still working out some bits.
Unfortunately couldn't test drive before so was worried on delivery of rear passenger space, but have had an adult seated for a journey she said she was more than comfy and enough leg room.

8 February 2022

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