Derma Beauty Clinic Reviews 

33
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Extremely professional and high grade medical treatment from Derma Beauty this week. I was treated by Rachel who was not only such a sweet girl but also extremely thorough and knowledgeable. Medical s... See more

Rated 5 out of 5 stars

What an amazing place, I’ve always seen their before and afters & couldn’t believe it- but this place really helps women gain their confidence back. The master injector from England is top notch, high... See more

Rated 1 out of 5 stars

This place is not a safe place to go to. I am begging you to find a different clinic for your desired treatment. You will regret coming here, as good as the results look on instagram, this is not how... See more

Rated 5 out of 5 stars

Love my results :) Rachel and her team are so kind and caring they really looked after me I was so nervous as never had any filler before and they took such good care of me. My results are insane alre... See more


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2.9

Average

TrustScore 3 out of 5

33 reviews

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2.9

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(33)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Filler doesnt last longer than 2 months…

Filler doesnt last longer than 2 months i wasted over 10 k I went here three times as I thought I had to build up the filler by the third time I realised it was just disappearing after a few months and I had over 1400 mils. I was happy with the results at first then it literally disappears after a few months , i have asked for the batch and serial numbers of each of the vials used (that were in unlabelled syringes) but have been ignored multiple times don’t waste your money any time you get a filler girls make sure that the syringes are labelled and you see them out of the packet Rachel just had them all in un labelled syringes ready drawn up

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Lasts only 2 months with long recovery

This business is a scam and I fell for it. My filler is gone after 2 months. I had the appointment done on June 16, 2024 in Miami to fill in my hip dips with 200ml, The procedure was done at a location called Brickell Lashes, a non-sterile eyelash studio. The filler at first looked ok and I got excited. But after the swelling went away after 2 days, I got a bad reaction and had very hard large lumps and bruising to the point I could not wear tight clothes or swimsuits during the 2 months that it lasted. This was brutal in the Florida summer heat. Also one of the incision holes kept oozing blood and filler for 2 weeks, thankfully my Dr prescribed me antibiotics or I may have ended up in the hospital like the other woman. The whole things was painful (when it is advertised as pain free) with a long recovery similar to a surgery. I had to take painkillers and lie down on my stomach for 2 weeks. Could barely walk and could not sit for several weeks. Was instructed to not exercise for 6 weeks, which I followed. I feel like all of this should be disclosed upfront, not in the after-care. In addition, I specifically requested "Genefill Plus" filler. I paid the extra $1000 for this filler, total of around $3500 USD. When I was in the room I noticed the filler syringes laid out but were not branded with the Genefill logo like they were on their website. I asked about this and was told she receives the product in larger volumes from the manufacturer and re-distributes them to smaller generic syringes and that she would even send me the lot number. I followed up multiple times, was ignored and not given a lot number. I contacted the manufacturer and they confirmed they do not supply to this clinic or practitioner and sent me a list of doctors they do supply to (too late for that!). Therefore there is no difference between the "plus" and "contour" options they advertise. It is the same crap filler from god knows where. Furthermore, I found out that the UK tech is not licensed with Florida Department of Health. So she is performing these services illegally in the US since at minimum you have to be a registered nurse to administer filler. A complaint to US officials has been made. Derma Beauty Clinic also does NOT have a headquarters in Miami as advertised. SunBiz public records shows it was dissolved in 2023. Btw I am in a group chat with other women who had it done and all experienced the same 1-2 month results. Zero accountability and zero response to our email complaints. She also deleted our honest comments, is flagging negative reviews for removal and blocks us on Instagram. This was a complete waste of money and a health risk I will never do again. Also my behind is way worse after the filler dissolved. I'm lumpy with cellulite and more pronounced hip dips because the procedure disrupted my natural fat. I never had cellulite prior.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

I would gave 0 if i could

Absolutely terrible experience with this clinic.
I booked my appointment over a month in advance specifically to allow healing time before my engagement, yet my appointment was repeatedly changed and handled with extremely poor communication throughout.
The clinic first asked ME to rearrange my schedule from Friday to Thursday, which I did in good faith, changing work commitments, travel arrangements, and childcare plans. After confirming the new time, I received little to no communication and was left completely uncertain whether my appointment even existed.
I repeatedly attempted to contact the clinic via phone, Instagram, and email and was continuously left waiting without proper clarification or updates.
After all of this stress and inconvenience, I was then informed there was “no space available” and later told there were issues with the clinic premises and my appointment could no longer go ahead at all.
The entire situation caused unnecessary stress, inconvenience, financial loss, and anxiety ahead of an important personal event.
I understand unforeseen issues can happen, but the organisation, professionalism, and communication from this clinic were honestly shocking considering clients plan their schedules and spend money around confirmed appointments booked well in advance.
Very disappointing experience and I would not recommend based on how poorly this was handled.

8 May 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

AN HONEST REVIEW FROM A RETURNING…

AN HONEST REVIEW FROM A RETURNING CUSTOMER!!

I first went to derma beauty clinic in 2021, I got hip dip filler - not a lot but it looked lovely and done the job. Every question I had for the team they answered very quickly (It was my first time getting filler so I was super scared)

Fast forward to 2026, I got 500ml of bum filler. As a girlie with a small bum I didn’t expect it to look humongous but Rachel created a lovely silhouette for me. I will return eventually for more projection but as of right now I’m so shocked at the shape she has created. Healing process has been great, again Rachel & Amber answer all my questions even during out of hours.

Defo want to get facial balancing too so I’ve decided that Rachel will be doing that also.

Despite the bad reviews I think people need to be very realistic and do their research before getting bum filler. A lot of things can cause your results to dissolve quickly etc and if you aren’t getting ALOT don’t expect your bum to look like a BBL. Just go and get a BBL.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

My third session of liquid bbl to fix…

My third session of liquid bbl to fix my surgical BBL results that I had 3 years ago that left me with uneven hips. I am so so happy it’s restored my confidence :) I can’t thank the team at derma beauty clinic enough!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I was extremely nervous about getting a…

I was extremely nervous about getting a liquid BBL but it was something I had been considering for years. I had consultations with several practitioners between surgical and none surgical before deciding to go with Derma Beauty. What made me feel particularly comfortable was that they used ultrasound during the procedure and included precautionary antibiotics in the service at no additional cost. Other practitioners I consulted with did not offer this which gave me greater confidence in their level of care.

I travelled 4 hours to have my treatment and it was totally worth it! Im extremely happy with my results 👏🏼 I was initially prepared to spend more but I was advised that spreading the treatment over a second session would give the best outcome. It was even more reassuring that they prioritise results and the wellbeing of their clients over money! I would 100% recommend them to everyone!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Today I had my appointment with nurse…

Today I had my appointment with nurse Raquel in Toronto, first of all she is very friendly and the clinic is beautiful, super clean and the nurses who work there are very kind, Raquel made me feel safe from the first moment, at first I was a little nervous, but after seeing the results I was shocked 💓 I look super natural as I expected, communication 10/10, I will be back soon in 1 month for 100 ml more 🤭 I recommend it 100%

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Loyal customer, highly rate Rachel's practice, very happy with results!

I have been coming to Rachel since 2022, she is an absolutely fantastic practitioner who delivers real results. I am so happy with my results that I have been coming for a top up once a year. The top up is not necessary, it is just personal preference! I have had filler in my breasts and bum and have had fantastic results from both. I highly recommend anyone considering this treatment to go with Rachel, you get what you pay for, for a body treatment like this you need to go to a quality, experienced practitioner like Rachel.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Rachel made me feel welcome, at ease and like I could really trust her with my treatments. I love the results and Rachel explained everything in detail throughout. Would 100% recommend.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

This place is not a safe place to go…

This place is not a safe place to go to. I am begging you to find a different clinic for your desired treatment. You will regret coming here, as good as the results look on instagram, this is not how the treat real people who are not influencers.

9 October 2025
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Amazing results

Amazing results! Exactly what i was looking for, Rachel made me feel warm and welcome despite me being scared beforehand and calmed all my fears. I would 100% recommend to anybody wondering!

10 September 2025
Unprompted review
Rated 2 out of 5 stars

Practitioners - you’re on your own

I am extremely disappointed with my experience following training at Derma Beauty Clinic. After paying a considerable amount of money for what was advertised as professional training, I have received absolutely no ongoing support. Getting a response from them has been next to impossible – emails and calls are ignored, and there is no follow-up after the initial course.
Other reputable training providers in the industry offer lifetime support, including check-ins, refresher sessions, and opportunities for shadowing, which are invaluable when building skills and confidence. Derma Beauty, however, seem to take your payment and then wash their hands of you.

For such an expensive course, I expected far higher standards and a commitment to supporting students beyond the training day. Sadly, my experience has been the opposite.

I would strongly advise others to look elsewhere for a provider that values their students’ long-term success rather than just their money.

UPDATE - 4th Sept 25
Hi Rachel

Thank you for your response.

Unfortunately you are mistaken, I didn’t pay for a beginners class I paid for the masterclass and I have all the evidence to prove it. I have reached out to various channels for Derma Beauty over the past year and messages are not always missed, sometimes a holding response such as “I’ll get back to you in the morning” has been given but just never followed up. If you go back to my messages I have even offered to pay more money to learn from you, even though the money I have already paid for training covers the full masterclass experience.

I’m not really sure what my friend has to do with our training agreement, however as someone who is keen to develop in the industry and trusted you as reputable brand I not interested in how other practitioners treat their clients. It has nothing to do with us but thank you for the advice you gave.

If you are willing to resolve this I am more than happy to have a conversation as two professionals. I am being extremely reasonable here, and I hope you can do the same. You have my number. Thanks

6 January 2025
Unprompted review
Derma Beauty Clinic logo

Reply from Derma Beauty Clinic

Thank you for your review. You purchased a beginner Liquid BBL course, which was delivered in full. Advanced shadowing or training in other techniques - such as hip expansion - is not included and is only available at an additional cost. These requests were sent to our CEO’s personal contact number, which is not an official training channel and can easily be missed.

Our CEO also provided support regarding your friend’s situation with another clinic - well outside the scope of your training with us. We are confident the course matched exactly what was purchased and consider this matter closed.

Rated 1 out of 5 stars

I never left a review but I’m leaving…

I never left a review but I’m leaving it now since I’m surprised this practitioner is still active. I got a aqualyx with her back in 2019. After a couple hours of getting the procedure it did swell up as mentioned by the practitioner when discussing the after care which I took it as a normal part of the treatment. She mentioned the swelling would go down after a couple weeks. A month went by the swelling was increasing in size. I was getting severe pains and bruising around that area which kept getting worst. As time went by the swelling around that area hardened it felt like a large ball underneath my chin almost like a tumour which was extremely painfu. I didn't go outside for months due to this as it impacted my confidence drastically. After a couple months that area was still severely damaged due to the botched treatment. I didn’t see results from this treatment I did contact her many times regarding this issue her advice was unhelpful and recommended me to visit her again if I don’t see results for another session which I took her word for. It took me years to recover even till this day I still feel a tiny hard lump underneath my chin from the aftermath of the procedure.

16 June 2024
Unprompted review
Derma Beauty Clinic logo

Reply from Derma Beauty Clinic

Would you kindly please email info@derma-beauty-clinic.com to discuss this matter.

We offer all patients a follow up appointment to assess the area that has been treated to quickly resolve any issues that have occurred.

It is the patients responsibility to follow strict aftercare after the procedure to help reduce the risk of treatment complications, to improve your comfort and to help achieve the best possible results.

Rated 5 out of 5 stars

So happy with my results with Rachel :)…

So happy with my results with Rachel :) this is the third time I have had a liquid bbl top up with her my recovery has been great also did have some swelling and took a while for the area to heal but that is normal. She has literally transformed my hips!

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Very poor after care, they don’t care for your well-being

I had a procedure done back in 2022. I paid for 300ml for a liquid bbl, however due to skin tightness only half was put in. I was still charged the full price of 300ml even though in the end only around 150ml was used. I did not notice this till I got home.
The procedure it’s self went well but the aftercare was poor. I was told before leaving I will receive a email regarding aftercare, (cleaning, sleeping on it etc). After waiting a few days (of no proper aftercare) I emailed them just to be told aftercare is found on their website.
A few days into healing one of my incisions would not close/heal and I emailed expressing my worry and asking if they would recommend I take a shower with an incision thats is still open. I also asked if it would be okay to take antibiotics for toothache, finally days later I finally got a response saying it’s was okay. I had suffer in pain and worry for days. A few days later I emailed again apologising for feeling like a nuisance but explaining my worry and anxiety over my incision still not healing like the other incision have. I expressed my concern of an infection and pain in the incision area. I did not get no reply back and still to this day no one from that company has followed up to check on my healing or wellbeing of a procedure they done.
Luckily for me it healed fine in the end but I am aware if it was infected derma beauty clinic would not have cared. They told me the day of having the procedure that if I had any problems to not hesitate to contact them, but when I did I was ignored. The poor aftercare made me feel more anxious and not respected as a paying customer. Earlier this year I wrote a review on google about my experience and have just realised it has been removed, which is why I am now writing a review on Trustpilot.
I feel it’s important for people who are paying thousands of pounds for a procedure, that can be quiet scary, should go somewhere where there well-being is care for and are respected and treated well, before and after receiving their services.

5 November 2023
Unprompted review

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