The Dennys squirrel proof fat ball feeder for birds is the best one I have ever managed to buy. I need it mainly for sparrows and birds of similar size which enjoy the fat balls, throughout the day.Un... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Package arrived swiftly (no waiting around for days on end like most other companies) and product was easy to install, although the screws supplied were a little short, so I replaced them with longer... See more
Company replied
The product was much better quality and better priced than anything similar I could find on Amazon. Delivery was quicker than estimated and contact was maintained throughout. I wouldn’t hesitate to... See more
Company replied
The purchase was no issues. Delivery was bad the box was left unattended when I had informed that I wasn't going to be in yesterdayand the driver still left it out. It was damaged there was a big hole... See more
Company details
Written by the company
Welcome to Denny Shop UK, your one-stop destination for quality garden and home products. We offer a wide range of products to cater to your diverse needs, including items for your garden, kitchen, car, leisure activities, and even your furry friends.
Contact info
Zone 1, Industrial Complex, Drybridge Park, KA11 5AL, Irvine, United Kingdom
- 01417298200
- cs@dennyshop.co.uk
- www.dennyshop.co.uk
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are glad to hear that you were happy with the communication and fast delivery. We truly appreciate your support.
Regards,
Denny shop.
Great bird feeders
The bird feeders are good qualityand delivery was timely
11 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are pleased to hear that you are happy with the quality of the bird feeders and that your order was delivered on time. We truly appreciate your support.
Regards,
Denny shop.
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are pleased to hear that you are happy with the product and that it was delivered on time. We truly appreciate your support.
Regards,
Denny shop.
Delivery was fast and on time
Delivery was fast and on time, the product fits excellent and rugged enough plus i got it at the best price possible
11 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are delighted to hear that your delivery was fast and on time, and that the product fits well, feels durable, and you were able to get it at a great price. We truly appreciate your support.
Regards,
Denny shop.
No fuss straight forwrd purchase and…
No fuss straight forwrd purchase and delivery at a great price
5 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are pleased to hear that your purchase and delivery were smooth and straightforward, and that you were happy with the price. We truly appreciate your support.
Regards,
Denny shop.
Satisfied customer
First time experience in buying from Denny shop, the experience was first class from ordering to delivery. The delivery was even two days earlier than first scheduled.
The allocated time slot for delivery was accomplished.
9 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are delighted to hear that your first experience with Denny Shop was first class from ordering through to delivery, and that your parcel arrived earlier than scheduled with the delivery slot fully met. We truly appreciate your support.
Regards,
Denny shop.
Having to throw my bin away after 5 Months
After 5 Months the catch on the bin lid snapped off during regular use.
Denny Shop's response to my request for repair or replacement was that they only give a 2 Month warranty so they won't help.
They did not care that the Consumer Services Act meant that they should have offered a repair or replacement.
The bin cost £63, not the most expensive, but you'd expect it to last a couple of years without breaking, not 5 Months.
Good luck to anyone buying from them as they clearly don't care about the product's longevity or their customers.
20 May 2026
Unprompted review
Reply from Denny Shop UK
Dear Customer,
Thank you for your feedback. We are sorry to hear the item failed after several months of use. Our published returns policy allows returns within 30 days of placing the order, and we ask customers to contact us immediately if an item is defective, damaged, or incorrect so we can review it promptly.
As this issue was raised outside that returns window, we were unable to offer a return or replacement.
Kind regards,
Denny Shop
Complete service
Easy to order prompt communication
Delivery in good time and good condition
9 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are glad to hear that your ordering experience was easy and that communication and delivery were both prompt and efficient. We truly appreciate your support.
Regards,
Denny shop.
Arrived on time perfect condition…
Arrived on time perfect condition perfect great product just as advertised
8 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are pleased to hear that your order arrived on time, in perfect condition, and that you are happy with the product as described. We truly appreciate your support.
Regards,
Denny shop.
Good products and good service
Excellent range of products and very efficient reliable delivery.
10 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are delighted to hear that you are happy with our range of products and delivery service. We truly appreciate your support and look forward to serving you again.
Regards,
Denny shop.
I have not used the kettle yet
I have not used the kettle yet.
All went well, the price, the delivery and the kettle looks very good
9 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are pleased to hear that everything went well with your order, including the price, delivery, and the appearance of the kettle. We hope you enjoy using it and appreciate your support.
Regards,
Denny shop.
Sent wrong item.
Sent wrong item.
Didn't answer emails.
Bad communication.
10 June 2026
Unprompted review
Reply from Denny Shop UK
Dear Customer,
Thank you for your feedback. We are sorry to hear there was an issue with your order. We were unable to locate any email or other communication from you regarding this matter, so we could not investigate the order details at the time.
Please contact our customer service team with your order ID so we can review this properly.
Kind regards,
Denny Shop
Wonderful service
Very fast delivery and the item was better than I was expecting so I had to order another.
Great value for money.
Couldn't be happier with the service.
1 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are delighted to hear that you were happy with the fast delivery, product quality, and service. We truly appreciate your support and are glad you chose to order from us again.
Regards,
Denny shop.
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are pleased to hear you were happy with the prompt delivery and the tracking information provided.
Regards,
Denny shop
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are glad to hear you are happy with the great price and quick delivery.
Regards,
Denny shop
Happy with my purchases and delivery
Happy with my purchases and delivery
4 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are happy to hear you are satisfied with your purchase and the delivery service.
Regards,
Denny shop
Fast free delivery and poles are…
Fast free delivery and poles are excatly what was needed
2 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are glad to hear you are happy with the fast delivery and that the poles are exactly what you needed.
Regards,
Denny shop
A lot of the flowers had come off not…
A lot of the flowers had come off not very secure ,
5 June 2026
Unprompted review
Reply from Denny Shop UK
Dear Customer,
Thank you for your feedback. We are sorry to hear about the issue with your order. We have not received any contact from you regarding this matter, so we were unable to look into it at the time.
Please contact our dedicated customer service team with your order details so we can review this for you and assist further.
Kind regards,
Denny Shop
looks good will be using it next week…
looks good will be using it next week camping thanks
8 June 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your kind feedback.
We are pleased to hear that it looks good and hope it serves you well during your camping trip next week.
Regards,
Denny shop
The bird feeder came ready to use
The bird feeder came ready to use. Well made, not flimsy. Good perches for the small birds. Takes a good amount of seed. Sadly doesn’t come apart for easy cleaning. Arrived well packed but took longer to arrive than l expected.
31 May 2026
Unprompted review
Reply from Denny Shop UK
Dear customer,
Thank you for your detailed feedback.
We are pleased to hear that you are happy with the build quality of the bird feeder, its capacity, and suitability for small birds. We are also glad it arrived well packed. However, we are sorry to hear that the delivery took longer than expected and that the cleaning design was not as convenient as you had hoped. Your comments are appreciated and will be taken into consideration.
Regards,
Denny shop.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.