Wanted to book holiday with Riviera travel for 10% discount, but they do not recognise DDS! But did recognise Blue Light (BL), logged into DDS to see if they had a crossover number I could use, as BL... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with a discount code on the DDS website and raised a question. Tracy responded very shortly and requested further information. I supplied this and by the next day I had a very compreh... See more
Company replied
After a period of inactivity with my account, I found I couldn’t log in. Contacted DDS and over a few days, and some verification, Clover was able to reset my access and merge two accounts (didn’t rec... See more
Company replied
My old Defence Discount account had lapsed and I wanted to see whether I was eligible for a new one. As a retired MoD Civil Servant of 40 years standing I was hoping that I could but John explained wh... See more
Company replied
4.7
Excellent
941 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from John.
Great service from John.
My defence discount service card had been damaged and he arranged its swift replacement.
17 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Julie - Defence Discount Service
After having many problems trying to…
After having many problems trying to sign in to my account I have finally managed to do so with the help of Reece who assisted in the problem sorting of this issue.
12 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Defence Discount Service
Professional and timely response to my…
Professional and timely response to my query and my issue was resolved with just a couple of emails.
Many thanks to Clover for their help.
13 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Defence Discount Service
I managed to log on but for some reason…
I managed to log on but for some reason my details and payment didn’t go through. Received an email from Clover explaining what to do next. Received my card a couple of days later. Really appreciate Clover’s support
9 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Julie - Defence Discount Service
Excellent service all round from…
Excellent service all round from Clover, really helpful, and follows-up to ensure all is ok.
13 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Julie - Defence Discount Service
After a delayed start to resolving John…
After a delayed start to resolving John got it all sorted within a short period of time.
Contact Email and telephone number advised didn’t connect. Leaving some head scratching but all sorted now.
13 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Defence Discount Service
I had a problem renewing my card
I had a problem renewing my card. Lorenco Got back to me within 24 hrs and was very helpful
4 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s amazing to hear you’ve had a great experience with our service.
Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Julie - Defence Discount Service
I was having difficulty logging into my…
I was having difficulty logging into my account so I got in contact with Defence Discount Service and Clover got back to me within the day with the reset my password e mail which sorted my problem out. Excellent
11 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Defence Discount Service
One subscription that 'Keeps on Giving'
This is a subscription that 'Keeps on Giving'. I regularly use it for raffle prizes with Virgin Experience Amber Day's and Toby luncheons for family and friends. Simply a no-brainer not to sign up and subscribe. Any issues with their affiliates are quickly resolved.
10 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
We love hearing about the savings our members have made! Thank you for taking the time to leave us a review!
Polly - Defence Discount Service
Extremely positive experience following…
Extremely positive experience following Clover resolving the issue very quickly.
11 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Polly - Defence Discount Service
I had an issue with applying for the…
I had an issue with applying for the card as the website wouldn’t load. However, this was very quickly dealt with by Sammie and I was able to use the service soon after. Sammie was very courteous and resolved the manner.
10 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Defence Discount Service
Great service
Reece was very helpful. A few things were required to sort my account and he did them all amd kept me updated. Very happy.
9 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Defence Discount Service
The whole experience was made easy
The whole experience of applying for a Defence Diiscount Card was made so easy by John who guided me through the whole experience.
Amazing from start to finish, plus a great card to have, if you have love ones in the forces have them look into the discount card as theres plenty of good deals to have x
8 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Polly - Defence Discount Service
I had lost my card.
I had lost my card and sought help from DDS. They were very helpful and patient. I later found the card and DDS reinstated it. All very satisfactory.
28 February 2026
Unprompted review
Reply from Defence Discount Service
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Defence Discount Service
Great help.
Clover, who assisted me with my issue was fantastic help. Speedy response and we managed to sort the issue.
6 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Polly - Defence Discount Service
I had an issue with my app not working…
I had an issue with my app not working so contacted the team at the defence discount service by email and had a prompt reply from Reece who was extremely helpful and has now helped me sort the issue.
2 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Defence Discount Service
Question about a discount for a cruise line.
I asked about a discount for booking with a cruise line. I couldn't see, so I contacted the Defence discount service.
Rhiannon replied and informed me what to do. In the meantime, someone would sort out the error.
4 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
We are very happy to hear you’ve had a great experience with our service.
Thank you for your feedback and support!
Julie - Defence Discount Service
Renewing card issues
I had an issue renewing my card as it had expired and I couldnt figure out how to locate "veteran" from the drop down box , so I contacted the DDS helpline and Rhiannon was very helpful , very patient and fixed the problem for me , thank you .
4 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received.
Thank you for your feedback and support!
Julie - Defence Discount Service
John was very helpful
John was very helpful, and helped me solve a problem I had when trying to renew my membership.
4 March 2026
Unprompted review
Reply from Defence Discount Service
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Julie - Defence Discount Service
John is a great employee. John was really helpful and efficient…
John was really helpful and efficient when I needed to renew my Defence Discount Card.
28 January 2026
Unprompted review
Reply from Defence Discount Service
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Julie - Defence Discount Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.