BEWARE! Return policies are not worded clearly on the website, and are basically set up to where you can't return anything. Everything is based on "their vendor's" return policy vs their own. 7 roll... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered several samples but never received most of them. Had to email and call at least 4 times to get it resolved. Six months later, had still not received one of them. Finally gave up and ordered th... See more
I ordered, 25 yards of Brunschwig & Fiels trim totaling $2,300 plus taxes and delivery charges. The trim arrived timely, but, it was wrapped around a bolt - twisted, wrinkled and the end was ripped an... See more
Ordered Magnolia Spice wallpaper. The manufacturer in Europe sent it to the wrong address. FedEx finally found it and delivered it to the right address. Decorators Best was going to reorder it. Wallpa... See more
Company details
Written by the company
DecoratorsBest provides high-end designer fabric and wallpaper to anyone looking to adorn their home with unique, luxurious items that are difficult to find. We believe that everyone, whether they live in a one-bedroom apartment or a five-story mansion, deserves a beautiful home. Established in 2004, DecoratorsBest is the largest e-commerce company specializing in first-quality designer fabric, wallpaper, trim, pillows and rugs at the best prices. Our 200,000+ products are available to both the general public and to the trade. In addition to offering a wide range of high-end decor items, DecoratorsBest also provides extensive design inspiration and tips on our blog, newsletters, and social media outlets.
Contact info
2.8
Average
216 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful products
Hottest styles at affordable prices is why I shop here.
4 March 2017
Unprompted review
Decoratorsbest really delivered!
Four days after ordering fabric on Decoratorsbest, I received the fabric as promised in pristine condition. I highly recommend Decoratorsbest!
3 March 2017
Unprompted review
You did not have the material you said you had.
You were attentive and courteous after the bad news ( i waited days to get that news) and I assume you will credit my CC the full amount.
I was of course disappointed...out of stock was even mentioned on the page of your website where I was ordering.
3 March 2017
Unprompted review
Reply from Decoratorsbest
Hi Tovah! Thank you so much for review and feedback. We sincerely apologize for any confusion caused at this time. At DecoratorsBest we do not carry stock of any kind. When an order is received, we check stock immediately and contact each client as soon as possible. Being that your order was received after closing hours on Friday 02/17, we verified your order on the following business day 02/20. On 02/21, we sent out an email to express that the item was out of stock and requested directions on how to proceed.
Please feel free to contact us directly at 212-722-6449 if you have any further questions or concerns. Please allow us to accommodate you and provide you with 2 free samples. Please contact us at samples@decoratorsbest.com.
Wall Paper Sample
3 weeks after ordering my wall paper sample I have yet to receive it.
3 March 2017
Unprompted review
Reply from Decoratorsbest
Hi DJ! We apologize that you never received your sample!! Please contact us at Samples@decoratorsbest.com so that we can expedite your sample to you as soon as possible.
We look forward to speaking with you shortly!
Wallpaper review
I am very pleased with wallpaper. It is risky to order online (I did not order samples). But--I felt comfortable with quality of the brand. The order arrived very promptly.
3 March 2017
Unprompted review
Designer only products to the public
Superb products and very efficient website.
3 March 2017
Unprompted review
Decorators best is a great resource for designer fabrics but needs to come down on sample pricing.
Samples can get costly
2 March 2017
Unprompted review
Great style with great prices
have been aware of this company for years they have plenty of style and the prices are very good
2 March 2017
Unprompted review
LOVE this company!
We bought a rug a few years ago and just love it. There were so many options to choose from. And they were the best price by far across many other places online.
2 March 2017
Unprompted review
FabricCraz
Stunning designer fabrics that one can afford. Shopping online is the way to go when other resources are not available. I love this place!
2 March 2017
Unprompted review
Such a great resource
I've had such great luck with all my purchases from decorators best! It's so nice to not have to go through a designer to get the products I want.
2 March 2017
Unprompted review
Awesome resource for designers.
Great resource for designers who are not close to design centers. This resource is great for shopping at home for samples.
2 March 2017
Unprompted review
Stunning fabric
I fell in love with a Schumacher fabric that was reasonably priced through this company. I appreciate that I was able to buy a designer fabric without having to go through a designer's workshop for it. In today's world, where so many individuals conduct their own decorating projects, it's beneficial to have quality products available to people other than the trade.
1 March 2017
Unprompted review
Great wallpaper, fast shipping
I love the wallpaper I got from decorators best, and the customer service was helpful. I was pleased and I'm sure I'll use them in the future.
1 March 2017
Unprompted review
Great selection of fabrics and fair prices
Easy to request swatches, fair prices, good selection, fast shipping
1 March 2017
Unprompted review
Excellent service
Have received excellent customer service from Decorator's Best and they carry a wide range of fabrics. Great quality, quick delivery, competitive pricing. Wouldn't hesitate to recommend shopping with DB.
1 March 2017
Unprompted review
Excellent value!
Bought eight yards of a Schumacher fabric. Pricing was excellent and the fabric was very quickly shipped. A+ all around.
1 March 2017
Unprompted review
Wonderful site for fabric!!!
Don't hesitate to make a purchase. Excellent value and service.
1 March 2017
Unprompted review
great wallpaper, great price, great service!
One of my favorite restaurants in NYC, Gino's, closed after
many, many years. They were known for great food but also the red zebra wallpaper. Now I have it in my kitchen thanks to Decoratorsbest.
28 February 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.