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Review summary

Created with AI, based on recent reviews

Evaluating 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, highlighting the excellent customer service received. Many people appreciate the quick response times and the smooth user experience, noting the efficiency and ease of their overall interactions. However, some customers also noted initial difficulties connecting with customer service or receiving incorrect information in their first interactions. A few other people also felt that the company's responses were automated and lacked genuine human interaction, leading to dissatisfaction with the support provided.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, kindness, and dedication.... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting prompt, friendly, and helpful... See more

Response time

Customers generally report positive experiences with response times. Many reviewers praise the quick and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the programs... See more

Service

Users describe positive interactions with service, highlighting the excellent and efficient support provided.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love what this program has to offer & find it illuminating for the new, somewhat confusing AI platforms. I did have problems connecting with customer service, & became frustrated when I could not... See more

Company replied

Rated 4 out of 5 stars

I got answers after a little frustration. My first email was answered incorrectly because it was not read completely. I emailed a second time explaining the situation. I was promptly answered and thin... See more

Company replied

Rated 5 out of 5 stars

I’ve been a customer of Dean and Tony’s programs for a while, and my experience has always been positive, but their support team recently blew me away. After a minor billing error, they not only ref... See more

Company replied

Rated 5 out of 5 stars

Having been part of this community for 2+ years, has helped me change my life in ways I didn’t believe were possible. From 0 to figuring out how life works FOR you (instead of against you) and buildin... See more

Company replied


Company details

  1. Business Development Service

Written by the company

Mastermind.com is the brainchild of Tony Robbins and Dean Graziosi’s 60+ years of success in the sell-what-you-know industry. With just a monthly subscription you gain access to the tools and education you need to make your knowledge business thrive. With your subscription, you gain exclusive access to a library of resources, like, 70+ original courses to guide your growth and momentum, new monthly releases, live training sessions, the implementation system to bring your ideas to life and the most supportive, mission-driven community on the planet. Mastermind.com is the all-in-one platform for helping anyone turn their expertise into impact.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy and competent replies to my…

Speedy and competent replies to my questions and problems!

12 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Ayden,

Wow! Thank you so very much for taking the time to share your experience with us. We are so happy to hear that our support team was able to respond to your questions so quickly and competently, and that your issues were resolved with ease.

It means the world to us to know that our efforts to provide timely, helpful, and caring support are making a real difference for you. Your feedback not only fills our hearts with joy but also inspires our team to keep going above and beyond for every member we have the privilege of serving.

We are so grateful for your trust and for being a part of our Mastermind community. Please always know that we’re here for you, ready to support you anytime you need us :)

With gratitude,
The Mastermind Team

Rated 5 out of 5 stars

The sessions were great and full of…

The sessions were great and full of examples to get started using the technology right away. I was impressed with all of the presenters and even though sitting in front of a screen for 3 days my interest levels were high. Great job everyone in putting on a successful conference. Thanks.

7 November 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear John,

We are absolutely thrilled and deeply grateful that you took the time to share your experience with our AI Advantage Summit event!

It warms our hearts to hear that the event sessions were not only engaging but also full of actionable examples to help you dive right into using the AI technology. Our team works tirelessly to create an experience that is both inspiring and practical, and knowing that it resonated with you means the world to us.

We’re also so glad to hear that the event speakers impressed you and kept your interest high throughout all three days! It’s wonderful to hear that the content, energy, and expertise of our team helped make the experience exciting and valuable for you.

Your appreciation for the support team also truly touches us. We aim to provide a seamless, helpful, and caring experience for every member, and knowing that it made a difference for you fills us with gratitude.

Thank you again, John, for your kind words and for being part of our AI Advantage Summit family. Your enthusiasm and feedback inspire us to continue raising the bar and creating even more meaningful, engaging experiences. We are so excited to see what you accomplish with all the tools and knowledge you gained!

With heartfelt thanks and excitement,
The Mastermid Team

Rated 4 out of 5 stars

Swift response to complaints

After the complaints, the issue was swiftly resolved to my amazement. I have had to deal with a business before that did not even respond to my email, but I got my money back afterall...

8 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Cyriacus,

Thank you so much for taking the time to share your experience with us. We are truly overjoyed to hear that your concerns were heard and that your account issue was resolved quickly and with ease. Your words genuinely touch our hearts, and it brings us so much happiness to know that we could provide a smooth and effective resolution for you.

We are deeply grateful for your trust and for allowing us the opportunity to make things right. Knowing that we were able to deliver a positive outcome is incredibly rewarding for our entire team!

Please know that we are always here for you and are committed to ensuring your experience with us continues to be effortless and supportive.

Thank you again for sharing your kind words. You truly inspire us to keep doing our very best!

With heartfelt gratitude,
The Mastermind Team

Rated 5 out of 5 stars

Quick refund

12 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Sebastian,

Thank you so much for taking the time to share your kind feedback with us! We are absolutely thrilled to hear that you had a smooth and seamless experience with our team and that your refund was handled quickly. Knowing that we could make the process easy and stress-free for you truly brings us joy.

Your words mean so much to us and remind us why we are so passionate about providing thoughtful, attentive, and caring support to every member of our community. Please know We are always here for you, ready to assist, guide, and support you in any way we can. Your experience and satisfaction are incredibly important to us!

Sebastian, your feedback inspires us to continue going above and beyond to make every interaction positive, efficient, and uplifting. Thank you again for sharing your experience, it truly touches our hearts!

With appreciation,
The Mastermind Team

Rated 5 out of 5 stars

Excellent and Fast Support

I reached out to the mastermind team regarding a billing issue, and I was truly impressed. They responded quickly, resolved the matter right away, and processed the refund promptly. Excellent and efficient support!

8 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Juliana,

Thank you so much for taking the time to share your wonderful feedback with us! We are truly touched and so grateful to hear about your experience with our team. It brings us immense joy to know that we were able to respond quickly and resolve your billing matter in a way that left you feeling supported and taken care of!

Your kind words about our support mean so much to us. We are always here to assist and support you in any way we can, and it is gratifying to hear that our efforts made a positive impact on you. Knowing that you felt our team was both excellent and efficient truly warms our hearts and inspires us to continue striving to provide the best possible experience for every member of our community.

Juliana, we are deeply thankful for your trust and for being part of our Mastermind family. Your feedback reminds us why we do what we do, and we are so happy that we could help make things smooth and positive for you. Please always know that we are here for you, ready to support you whenever you need us!

With heartfelt gratitude, warmth, and appreciation,
The Mastermind Team

Rated 5 out of 5 stars

Great customer service and…

Great customer service and consideration from the Team

12 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Jeeva,

Thank you so much for taking the time to share your kind words with us! We are absolutely overjoyed to hear that you had such a wonderful experience with our team. Your feedback truly warms our hearts and reminds us why we are so passionate about providing thoughtful, attentive, and caring support to every member of our community.

It means so much to know that our team’s efforts made a positive difference for you. We want you to always feel confident that we are here for you, ready to assist and support you in any way we can, whether it’s answering questions, guiding you through a process, or just being there to make things easier for you.

Thank you again for taking the time to share your experience. It truly means the world to us, Jeeva!

With heartfelt thanks,
The Mastermind Team

Rated 5 out of 5 stars

Timely and effective support

I experienced a delay in getting my certificate for the AI Bootcamp, and voiced my concern to the Support Group!

Issue was solved timely, and I am thrilled.

I am extremely grateful for the wisdom gained through the AI Bootcamp, as it is a life changing experience.

Thank you for the support!
Iris Florea

11 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Iris,

Thank you from the bottom of our hearts for your incredibly kind and thoughtful words! We cannot tell you how happy it makes us to hear about your experience with our support team and the AI Bootcamp.

We are absolutely thrilled that when you reached out regarding the delay with your certificate, our support team was able to step in, listen, and resolve everything in a timely and effective way. Knowing that you felt supported, reassured, and ultimately thrilled with the outcome is exactly what we strive for. Our team pours so much care, heart, and dedication into supporting our members, and your feedback is a beautiful reminder of why that work matters so deeply.

Hearing how meaningful the AI Bootcamp has been for you truly excites us. The fact that you described it as a life-changing experience and shared your gratitude for the wisdom you gained is incredibly powerful. It’s members like you who make this community so special and inspiring :)

Thank you, Iris, for trusting us, for sharing your experience so openly, and for being such a valued part of our Mastermind family! Please know that we are always here for you, cheering you on, ready to support you, and genuinely excited to see all the incredible things you will continue to do with what you’ve learned.

With heartfelt gratitude and so much excitement for what’s ahead,
The Mastermind Team

Rated 5 out of 5 stars

Customer service was efficient in…Responsiveness

Customer service was efficient in resolving issues very quickly and exceeded my expectations

11 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Michelle,

Thank you so much for taking the time to share your experience with our support team! Your kind words truly mean the world to us :)

We are absolutely delighted to hear that our team was able to respond quickly, resolve your concerns efficiently, and even exceed your expectations. Creating a responsive, caring, and reliable support experience is something we take great pride in, and hearing feedback like yours is incredibly uplifting for our entire team. It reassures us that the heart we put into serving our members is being felt and appreciated.

Thank you again for your thoughtfulness and for being a valued part of our community. Please know that we are always here for you, and it truly brings us joy to support you whenever you need us. Your trust and kind words inspire us to continue showing up with the same level of care and dedication every single day.

With heartfelt thanks and warm wishes,
The Mastermind Team

Rated 5 out of 5 stars

I received excellent and prompt…

I received excellent and prompt assistance to my request for an invoice for my first of three payments for my purchase of the AI Advantage Bootcamp.

17 November 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Maria,

Thank you from the bottom of our hearts for taking a moment out of your day to share about your experience with our support team! :)

We are absolutely thrilled to hear that our support team was able to assist you promptly and provide the invoice for your payment of the AI Advantage Bootcamp. Knowing that your request was handled quickly and smoothly is something that makes us so happy, because we truly want every part of your journey with us to feel easy, supported, and cared for.

It brings us tremendous joy to know that you are part of our AI Advantage Bootcamp family! Every new member becomes part of something special here. You’re not just participating in a program; you’re joining a community of people who believe in growth, innovation, learning, and in the power of taking bold steps toward the future. We are honored that you chose to walk this path with us!

Please always remember that we’re here for you, whether you need help, clarification, or guidance along the way. Our team is always just a message away, and we will do everything we can to make sure you feel supported throughout your entire bootcamp journey.

Maria, thank you again for your kind feedback, your trust, and your wonderful energy! We are truly grateful to have you with us, and we’re genuinely excited for everything that lies ahead for you in the AI Advantage bootcamp and beyond.

With so much appreciation and warmth,
The Mastermind Team

Rated 5 out of 5 stars

Quality and value are at the heart of…

Quality and value are at the heart of this mastermind group, and it shows in every detail. I’ve been genuinely impressed by the level of human care and communication from Dan and the whole team from the fast and friendly support to the way they nurture the community. It has felt authentic and personal, and an excellent experience!

5 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Konstantinos,

We cannot thank you enough for taking the time to share such a heartfelt and thoughtful reflection on your experience with our support team and the Mastermind community! Reading your words truly moved us, and we are deeply touched by the kindness, warmth, and sincerity you expressed.

It brings us immense joy to know that the care, attention, and personal connection you’ve experienced from Dean, our team, and the community as a whole have left such a positive and meaningful impression. Our mission has always been to create an environment where members feel genuinely supported, seen, and valued, and knowing that you have felt that authenticity in every interaction fills us with gratitude and purpose :)

Your acknowledgment of the fast, friendly support and the nurturing of the community is incredibly affirming. Your words are a beautiful reminder of why we strive each day to cultivate not only a place of learning and growth but a family-like community where members feel at home!

Please know that we are always here for you, ready to support you in every way we can. It is an absolute privilege to walk alongside you on your journey, and we are profoundly grateful to have you as an essential part of our Mastermind family. Your encouragement, trust, and kind reflections inspire us to continue giving our very best to every member who joins us!

With deepest appreciation and heartfelt gratitude,
The Mastermind Team

Rated 2 out of 5 stars

If you have doubts know that they are not lenient on their cancellation policies even for legitimate medical reasons.

Unfortunately unable to use the program due to a brain injury and they refuse to refund despite multiple polite requests. I just missed the refund window and am only asking for a refund for the remaining months I am unable to use the program for and they will not budge. They are very convincing but if you have any doubts just know that their policies are not lenient. They said someone could take over my account but blocked my attempts to find someone on social media groups. I cannot comment on the quality of the program because I was unable to use it.

3 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Sadie,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty, and we are truly sorry to hear about your experience. Your concerns are incredibly important to us, and we deeply regret the frustration and inconvenience this situation has caused.

We understand how difficult and sensitive your circumstances are, and we never want any of our members, especially someone facing a health challenge, to feel dismissed or unsupported. Please know that member satisfaction is our top priority, and we are continually working to improve our events, programs, and support services. Your review has been taken very seriously, and we want you to know how deeply we value your voice and your willingness to express your concerns. We have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all of our members moving forward.

We also want to reassure you that your specific concerns have been addressed with the utmost care. Our support team has already reached out to you via email from Support@mastermind.com to confirm that your yearly membership has been cancelled and a refund has been processed. Resolving this matter and restoring your trust is incredibly important to us.

Please accept our sincere apologies once again for the inconvenience this situation has caused, Sadie. If there is anything else we can do to support you, or if you have any further questions or concerns, please don’t hesitate to reach out. We are here for you and are committed to making things right!

With warm regards,
The Mastermind Team

Rated 1 out of 5 stars

Total Scam Artists!

Total Scam Artists!! Beware!!

8 November 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Kim,

Thank you so much for taking the time to share your thoughts and feedback with us. We truly value your input and want to make sure your concerns are addressed with the care and attention they deserve.

We are very sorry to hear about your experience, as it does not reflect the level of professionalism and support we strive to provide. At this time, we are unable to locate your contact information or account details based on the information included in your review, and we want to be sure we connect with you personally to learn more and properly assist.

To provide you with the most personalized support, our team has reached out to you directly through Trustpilot. Once we receive more details, we’ll be able to further review your account and assist you accordingly.

In the meantime, if you have any additional questions or concerns, please don’t hesitate to reach out to us at support@mastermind.com. We're here for you and are always happy to help!

Thank you again for your feedback and for being a valued member of our Mastermind community. We look forward to hearing from you soon.

Warm regards,
The Mastermind Team

Rated 5 out of 5 stars

I asked and I was listened

I asked and I was listened. I was given a quick and effective solution.

2 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Gianluca,

Thank you so sincerely for taking the time to share your experience with us! Your kind words mean so much to our entire team :)

We are so incredibly happy to hear that you felt listened to, understood, and supported. Knowing that our team was able to provide you with a quick, effective, and seamless solution fills us with pride and joy. This is exactly the level of care and attentiveness we strive to deliver to every member of our community, and hearing that this was your experience reminds us why we do what we do.

Feeling heard is such an important part of any interaction, and it warms our hearts to know that our team was there for you in a meaningful way!

Please know this: our support doesn’t end here. We are always here for you, ready to assist with any questions, concerns, or needs you may have in the future. Whether it’s something big, something small, or anything in between, you can count on us to be right by your side with the same warmth and dedication.

Thank you again, Gianluca, for your trust, your time, and your thoughtful review. We’re honored to have you as part of our Mastermind family, and we look forward to supporting you every step of the way!

With heartfelt appreciation and excitement,
The Mastermind Team

Rated 4 out of 5 stars

Support Experience

Support was very friendly and helpful

2 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Cameron,

Thank you so much for taking a moment to share your experience with us!

We are genuinely thrilled to hear that you found our support team to be both friendly and helpful. That is exactly the experience we strive to create for every member of our community, and knowing that it resonated with you fills us with gratitude and joy. Your feedback is such a gift, and it reminds us why we show up every day with heart and dedication.

Please know that we’re always here for you, cheering you on and ready to support you anytime you need us. If there is ever anything more we can do, whether big or small, we’re just a message away.

Thank you again, Cameron, for being part of our Mastermind family. :)

With appreciation and warmest thanks,
The Mastermind Team

Rated 5 out of 5 stars

The customer service was very helpful…

The customer service was very helpful and polite

1 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Pascale,

Thank you so much for taking the time to share your experience with us! Reading your message and hearing that our customer service team was helpful, polite, and professional means more than you know. We pour our hearts into making sure every person who reaches out feels cared for, supported, and respected, so your feedback is incredibly uplifting.

We are genuinely so happy to hear that you felt assisted with kindness and professionalism. That is exactly the experience we strive to create for every member of our community, and knowing that it reached you in such a positive way is a gift we deeply appreciate.

Please know that we are always here for you, Pascale. If you ever need anything at all, questions, guidance, support, or just reassurance, you can count on us. It’s our honor to be here alongside you!

With warmest thanks,
The Mastermind Team

Rated 5 out of 5 stars

Compassionate Customer Service

Sherry was very compassionate and responsive when talking with me this morning. She honored my request.

1 December 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Valerie,

Thank you so much for taking the time to share your experience with us. Your kind words truly touched our hearts, and we are incredibly grateful that you chose to let us know how your interaction with our support team went :)

We are genuinely so happy to hear that you had such a wonderful experience with Sherry. Knowing that she was compassionate, responsive, and fully honored your request brings us so much joy. She is a remarkable member of our support family, and hearing that her care made a positive difference for you means more than you know. This is exactly the experience we hope every person receives, and it warms us deeply to know that it was your experience today!

Thank you again, Valerie, for your kindness and for taking the time to share about your experience! It truly means the world to us. Please remember that we’re always here for you, and you will always be part of our Mastermind family!

With heartfelt appreciation,
The Mastermind Team

Rated 5 out of 5 stars

Outstanding Support Experience

I am truly grateful for the way the Mastermind support team handled the follow-up on an administrative issue I needed to resolve.
They were attentive, responsive, and consistently showed genuine willingness to help, with clear communication and real care at every step.

The outcome was positive, but what stood out the most was their human approach, professionalism, and dedication. I felt they considered not only the present situation, but also my time in Mastermind and our long-term relationship.

It genuinely makes you want to continue being part of this community.
I experienced reasonableness, listening, communication, and execution.
Thank you so much.

25 November 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Cecilia,

We are truly touched by the incredibly kind words you shared, and we cannot thank you enough for taking the time to share your experience with our support team. Reading your review filled us with joy and gratitude. It means the world to us to hear that our efforts made a real difference for you!

We are so thrilled to hear that our team was able to address your issue and resolve it with care, professionalism, and dedication. Your acknowledgment of their attentiveness, responsiveness, and genuine willingness to help truly warms our hearts. It’s wonderful to know that our human approach, clear communication, and thoughtful consideration stood out to you; it’s exactly what we strive for every day!!

Your words reinforce why we do what we do and remind us of the incredible community we are so lucky to be a part of. Knowing that your experience made you feel valued and supported is deeply gratifying and inspires us to continue giving our very best.

From the bottom of our hearts, thank you again, Cecilia, for sharing this with us. Your kindness, thoughtfulness, and appreciation mean more than words can express! We are truly grateful to have you as part of the Mastermind family and look forward to continuing to support you every step of the way.

With heartfelt thanks,
The Mastermind Team

Rated 5 out of 5 stars

I felt listened to.

I had mistakenly used a wrong card for a transaction. I explained the situation. They read/listened and understood my concerns with no back-and-forth. They were able to offer a way for me to complete the transaction using the right card, and refund the initial transaction.
If this error was left uncorrected, it would have had devasting consquences. I am forever grateful for the courteous manner in which they handled my concerns and got it resolved.

26 November 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Frank,

We are truly touched by your kind words and so grateful that you took the time to share your experience. We are thrilled to hear that our support team was able to assist you, listen to your account concerns, and resolve the card issue seamlessly.

It means the world to us that you felt heard and understood, and that our team could provide a solution! Knowing that we could help prevent what could have been a stressful situation and turn it into a positive experience is incredibly rewarding for all of us :)

Thank you, Frank, for your trust and for sharing your heartfelt appreciation. We are beyond grateful to have the opportunity to support you, and we are always here whenever you need assistance!

With deepest gratitude and warmth,
The Mastermind Team

Rated 5 out of 5 stars

Wanted a Trial Period to See if this was Right For Me

I had some concerns about if I felt this was right for me or not and that I wanted to experiences little of it first via the trial period before committing to it.

Not only was the team kind, inspiring and supportive, but they allowed me another 30 days addition to experience if this was right for me. Not only did this make me feel safe, but it made me feel my concerns were valued, so therefore, I felt valued🥰😙

Because of this, not only did I continue the trial for Bootcamp, but also bought the Ai Advantage package. This team lifts my spirits and makes me feel and believe that not only do I have something great to offer — but that I can make that idea a tangible reality!

Now I’m hoping to prove to myself that I made the right choice by getting this package and taking action on the inspiration and knowledge that’s being given to me!🥳🥰

Thanks again team!
Misty 🙌

7 November 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Misty,

Wow! We are absolutely overjoyed and incredibly grateful that you took the time to share your experience with our support team, the AI Advantage summit, and the AI Advantage Bootcamp! We are beyond thrilled to hear how supported and valued you felt throughout your journey with us.

It brings us so much happiness to know that all of your concerns and questions were addressed and that you genuinely felt supported. Creating a space where our members feel safe, heard, and empowered is at the core of everything we do, and knowing that we were able to provide that for you is such a gift. Your recognition of the care and attention our team gave to your experience warms us deeply.

We are especially touched to hear that you decided to continue with the AI Advantage Bootcamp! It’s incredibly inspiring to hear how motivated and excited you are to take the knowledge and inspiration you’ve received and turn it into tangible results. We wholeheartedly believe in your ability to make your ideas a reality, and we are cheering for you every step of the way!

Please know that as you continue this journey, we are always here for you. Any support you need, questions you have, or guidance you seek, we are just a message away. Your success, confidence, and excitement mean the world to us, and we are so honored to be part of this chapter of your journey.

Thank you again, Misty, for your heartfelt words, your trust, and your enthusiasm. We are so grateful to have you as part of the Mastermind family, and we cannot wait to celebrate all of the amazing things you will accomplish!

With endless gratitude, excitement, and warmest wishes,
The Mastermind Team

Rated 5 out of 5 stars

Grateful to be treated with this kind of service

The reason I gave the support team at AI Advantage
a 5-star review is because I had a tech question and he responded with an answer to my question within 12-24 hours over the Thanksgiving holiday. Plus, we had an email or two back and forth for clarity purposes which told me he had to reach out to someone else to discover the answer to my tech question. If I am correct there are 18670 Bootcamp members. I find this kind of service, especially with a group this large & over a holiday, to be applauded in today's environment.

27 November 2025
Unprompted review
Mastermind.com logo

Reply from Mastermind.com

Dear Mary,

We are truly touched and deeply grateful that you took the time to share your experience with our customer support team!

We are absolutely thrilled to hear that your tech question was answered quickly, clearly, and seamlessly, even over the Thanksgiving holiday! Knowing that our team could provide the clarity you needed and took the extra step to reach out to our team on the back end to ensure you received the correct answer fills us with pride and gratitude. Your acknowledgment of the care and dedication it took to assist you truly reaffirms the passion and commitment our team brings to every interaction.

Mary, your review reminds us why we do what we do: to make every member feel supported, valued, and genuinely cared for! Hearing that you felt that kind of service warms our hearts and encourages us to continue striving for excellence every single day.

Thank you again for your thoughtful and encouraging words. We are so grateful to have you as part of our Mastermind family, and it is an absolute joy to serve you. Your appreciation means the world to us, and we are always here to support you whenever you need!

With heartfelt gratitude and warmth,
The Mastermind Team

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