What a terrific service
What a terrific service, timely, efficient, kept informed throughout from initial pricing to return despatch
Thoroughly recommended
Dr Chris Mason-Watts
13 January 2025
Unprompted review
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Company details
Written by the company
DCC Supplies specialise in service, repair, DCC and Sound installations for all gauges and make of locomotives. They also provide factual training courses covering subjects such as designing for DCC, wiring and soldering, and DCC decoder programming. Or you can request a tailored One-on-One session.
Contact info
Unit 17C, Top Barn Business Centre, WR6 6NH, Holt Heath, United Kingdom
- 01905 621999
- info@dccsupplies.com
- www.dccsupplies.com
Excellent Dapol repair service
Excellent Dapol repair service, including having no hesitation in taking the item back when I raised a concern and having enough tact to subtly point out that the problem was “user error” and not the repair!
Recommended with no reservations.
1 May 2024
Unprompted review
Reply from DCC Supplies Ltd.
Dear James, thank you for your review. We always aim to do our best for our customers and make sure the issues are clear.
Just bought a grade 1 n gauge Dapol A4…
Just bought a grade 1 n gauge Dapol A4 Mallard from DCC Supplies for a great price and I'm delighted with it. Pristine condition. Runs smoothly in both directions, no wobble! Fast, efficient service. I'm a very happy customer.
6 June 2023
Unprompted review
Bought a B grade refurbished tank …
Bought a B grade refurbished tank engine which I was told will run but shows signs of use... Expected from a b grade. Got it home tested and the train stuttered (not good enough). As I'm local I went back to be told for the first time these are sold as seen and nothing they could do no swap no refund etc. I pestered and was able to get a grade A one and pay the extra, as this was my only option to get shot of the faulty (imo) one i had to do that. Man in the shop was nice but had to keep going back in to check what he could and could not do. Very disappointed and will be shopping else where in future. Also will not be buying dapol again.
Addition. The grade A one has now shorted out and does not work either. If they are the warranty repairers for dapol I would not trust any of their repairs as I maybe incorrectly but assume their graded items have had them look at it.
22 August 2017
Unprompted review
Fast efficient and helpful service
Fast efficient and helpful service, goods delivered on time and well packaged. I have dealt with them many times before and will continue to use their services.
15 August 2017
Unprompted review
Excellent Service
First time used but achieved next day delivery and items exactly as ordered
10 November 2011
Unprompted review
Superb service - Excellent delivery
Many model railway shops have left me with the feeling that they just want my money, but when I spoke with these people today, they offered excellent unbiased advice, a friendly conversation, AND delivered my order the next day, despite it being 4:30pm when I phoned!
I would recommend them for friendly expert advice, and professional service.
13 July 2009
Unprompted review
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