Direct Global Reviews 

I've dealt with Paul at DBS on a number of occasions over the last few years and the service has always been quick, efficient and very easy.

Good explanation of changes to energy tariffs.
Dean was extremely helpful and answered all the queries to my satisfaction.

Tom was super easy to talk to and very understanding and helpful

The overall services received from Direct Business Solutions were excellent. They demonstrated strong expertise in their field, and the advice provided was both practical and effective. Their team-based approach ensured continuity of service, with no operational disruptions even during staff absences.
As a result, we were able to achieved an ideal outcome and are very pleased with the results. We value this collaboration and would like to continue our working relationship with DBS going forward.

Alex Davies was great at explaining the rising costs in energy and securing a great deal for our business renewal in April 2026 so now no matter how much the prices increase, and they will, we are fixed in to 2029. Thank you for being so understanding and informative (Shout goes out too, to Panashe who was also very friendly and helpful before introducing me to Alex)

Scott was really helpful, the information submitted for the tender was really useful, can't wait to work further on reducing our energy consumption with the companies insight

Jonathan Davies at DBS has been very proactive since he took on management of our account and I would highly recommend him.

Have been working with Chris for a few years now and always goes above and beyond to assist us with our energy supply, fully explains the contracts and helps us with any queries we have. Always sends us notifications upon renewal and is the person I go to when setting up any new premises for our energy needs. Would fully recommend.

Great experience from beginning to end.

Really knowledgeable and totally tuned in to our needs.

very professional, but also very approachable, simply a great company to deal with and would thoroughly recommend.

Especially Corey Wade who goes above and beyond to deliver best in class customer service.
Well done and thank you everyone

Have been cold called today 5/08/25 although we are TPS Reg by Direct Business Solutions.
Was told by the caller he found our number on the internet and did not screen for TPS.

Also told he held our company details on a data list which we had not given permission for against the Digital data protection act.

This is the second time in as many months, was reading the same script.

Draw your own conclusion from the above.

Contact was always prompt and courteous during the period leading up to the agreement and signing of the agreed contract. The team we spoke with quickly understood how we work as a business and were not 'pushy' as some brokers can be.

great service all the way through process of signing up great communication and customer service

Richard was extremely helpful and did his best to find the most competetive deal for our small business and it's current situation.

Elizabeth Llewellyn from DBSNE, has been fantastic. She has had numerous problems to sort for me & has done everything she possibly could to help during the last 6 months.

Ross was timely, responsive and helpful. His polite and friendly approach was appreciated. It would be a good idea to come up with the best price at the beginning rather than when there is the danger of loosing the business.
I would be happy to work with him again.

We've used the team before and know they often come up with the best deals. I really appreciated the follow up email after a phone call to put the information in writing. There is always the time pressure to make a quick decision as with all similar companies, but I really appreciated that they respected the date I gave them for our trustee meeting to come back to us for a decision.

We had an excellent experience with Direct Business Solutions. The audit and review of our energy suppliers and bills were handled quickly and efficiently, with clear and concise reporting throughout. Jack and Reece were brilliant—knowledgeable, responsive, and a pleasure to work with. Thanks to their efforts, we’ve achieved significant savings for the practice. I highly recommend them to any primary care setting looking to streamline their energy costs.

I’m not easily convinced, but the DBS team went the extra mile to reassure me and secure a great 4-year deal. Well done, and thank you!

Outstanding team, special shout out to Jennifer

Barry Hodgson was the person who I dealt with. He was extremely polite, very knowledgeable and very helpful in fact a pleasure to work with.