We've been using Darwins for a few years now and our dogs love it! Before they would leave kibble in the bowl and walk away and now they gobble it all up. We originally started on it to help our olde... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Darwin's takes care its customers. They recently had to cease selling rabbit, but went out of their way to locate their last supply for my subscription order. There are occasional shipping issues th... See more
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We’ve been providing Darwins (beef, chicken or turkey) to our two dogs for over ten years and have never had an issue with the quality of the product. We have had a few (2-3) delivery snaffus over th... See more
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Good quality products, service call responded quickly and professionally. Delivery’s are sometimes sketch, boxes blown out and dry ice completely melted so product has thawed 2x. Damaged boxes have... See more
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Company details
Written by the company
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Add more years to your pet's life and more life to their years.
Written by the company
- Thrive Longer with Darwin's
- We believe feeding a pet what they’re born to eat is the best way to help them thrive longer. That's why we provide food the way nature intended, biologically-appropriate recipes inspired by their ancestral diet, and why we're dedicated to supporting you every step of the way on your pet's health journey.
The Healthiest Thing You Can Do For Your Pet
Delivered Right To Your Door
Get free and fast shipping to most of the US on any order over 20 lbs. We cold-ship our raw meals so they're delivered to you fresh and frozen.
Contact info
350 Treck Dr., 98188, Tukwila, United States
- 877-738-6325
- customerservice@darwinspet.com
- www.darwinspet.com
Get 50% Off Your First Box
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Darwin's Natural Pet Products
Hi Michael,
Thank you for your wonderful review! We're delighted to hear that you've had a great experience with our products, pricing, and customer service. Providing high-quality nutrition, fair value, and exceptional support is what we strive for every day. We truly appreciate your support and thank you for being part of the Darwin's family.
Delivery is always on time
Delivery is always on time. If I need to reschedule, make any changes, the website is very user-friendly.
3 August 2026
Reply from Darwin's Natural Pet Products
Hi Patty,
Thank you for your review! We're so glad to hear that your deliveries arrive on time and that you've found our website easy to use for managing your account and making changes when needed. We work hard to make the experience as convenient as possible for our customers, and we truly appreciate your support. Thank you for choosing Darwin's!
It’s been a great experience for almost…
It’s been a great experience for almost 9 years now
3 August 2026
Reply from Darwin's Natural Pet Products
Hi Will,
Thank you for your kind review and for being part of the Darwin's family for nearly nine years! We're honored to have earned your trust over the years and are delighted to hear that your experience has consistently been a positive one. We truly appreciate your loyalty and look forward to continuing to serve you and your pet for many years to come.
Darwin's for life
I've been subscribing to Darwins since 2018 for my two Boxers. I've never had a problem and feel good knowing that I'm giving both of them the best food possible and they love me AND the food for it. I'd rather pay a little extra for their diet up front in order that they can stay healthy and to avoid any medical issues that may be caused by poor diet. i.e. kibble. And so far, after eight years of feeding them natural beef, and/or chicken, and/or turkey, it seems to be working.
10 August 2026
Reply from Darwin's Natural Pet Products
Hi Richard,
Thank you for your wonderful review and for trusting Darwin's with your Boxers' nutrition since 2018. We're thrilled to hear that they continue to love their meals and that you've had such a positive experience over the years. We appreciate your commitment to providing them with a high-quality diet and are honored to be a part of their journey. Thank you for your loyalty and support, and please give your two Boxers some extra love from all of us at Darwin's!
Reply from Darwin's Natural Pet Products
Hi Ruth,
Thank you for your kind review! We're delighted to hear you've had a great experience with both our products and our service. We truly appreciate your support and are grateful to be part of your pet's nutrition journey. Thank you for choosing Darwin's!
Product and delivery are great
Product and delivery are great
However - not happy with new sealant. It is very difficult to open packets.
3 August 2026
Reply from Darwin's Natural Pet Products
Hi,
Thank you for your feedback! We're delighted to hear that you're happy with both our products and delivery service. We also appreciate you sharing your experience with the new packaging seal. We're sorry to hear that the packets have been difficult to open. Customer feedback is invaluable as we continue to evaluate and improve our packaging, and we'll be sure to share your comments with the appropriate team. Thank you for your support and for choosing Darwin's!
Quality products and excellent customer service
Excellent customer service, quality products, and SUPER easy to manage subscription adjustments!
3 August 2026
Reply from Darwin's Natural Pet Products
Hi,
Thank you for your feedback! We're delighted to hear that you're happy with both our products and delivery service. We also appreciate you sharing your experience with the new packaging seal. We're sorry to hear that the packets have been difficult to open. Customer feedback is invaluable as we continue to evaluate and improve our packaging, and we'll be sure to share your comments with the appropriate team. Thank you for your support and for choosing Darwin's!
Very great quality meals for my…
Very great quality meals for my Maggie!! They take pride in what they make for our beloved pets!! Would definitely recommend!!
10 August 2026
Reply from Darwin's Natural Pet Products
Hi,
Thank you for your wonderful review! We're so happy to hear that Maggie is enjoying her meals and thriving on Darwin's. Providing high-quality nutrition for beloved pets is at the heart of everything we do, so your kind words mean a lot to us. Thank you for your recommendation and for trusting us to be part of Maggie's health and happiness!
I find it convenient to pick up my order at the factory
I find it convenient to pick up my order at the the factory. It is fun to see which canine ambassador will greet me at the door it was very helpful that one of the staff carried my order to the car. Thank you!
10 August 2026
Reply from Darwin's Natural Pet Products
Hi Kathleen,
Thank you for your kind review! We're delighted to hear that picking up your order at our facility is a convenient experience for you. It's always a treat to be greeted by one of our canine ambassadors, and we're glad our team could help make your visit even easier by assisting with your order. We truly appreciate your support and look forward to seeing you again soon. Thank you for being part of the Darwin's family!
So grateful
So grateful for companies that care and want to do the best for our precious pets. This food is quality and it keeps my pets healthy. That is eveyrthing to me!
10 August 2026
Reply from Darwin's Natural Pet Products
Hi,
Thank you for your heartfelt review! We're honored to be part of your pets' lives and grateful for your trust in Darwin's. Providing high-quality nutrition for beloved pets is at the core of everything we do, so it's wonderful to hear that our food has helped keep your pets healthy. Thank you for your support and for sharing what means so much to you.
Darwins executed the best service…
Darwins executed the best service possible to remedy a delivery issue.
3 August 2026
Reply from Darwin's Natural Pet Products
Hi Debra,
Thank you for your review. We're pleased to hear that our team was able to provide a positive resolution to your delivery issue. Delivering excellent service and supporting our customers when challenges arise is very important to us. We appreciate your patience, your trust in Darwin's, and the opportunity to make things right.
Reply from Darwin's Natural Pet Products
Hi Katrina,
Thank you for your kind words! We're delighted to hear that our team provided courteous service and processed your order quickly. We take great pride in delivering a positive experience for our customers, and feedback like yours means a lot to us. Thank you for your continued support and for choosing Darwin's!
My dog has been eating Darwin for years…
My dog has been eating Darwin for years and is very healthy now in her 10th year. But I also want to say that customer service is amazing. Any problem I have ever had has been resolved immediately, even when it was something beyond their control. This is a great company with excellent food for my dog.
29 July 2026
Reply from Darwin's Natural Pet Products
Hi Olga,
Thank you so much for your kind words and for trusting Darwin’s with your dog’s nutrition for so many years! We're thrilled to hear that she's thriving in her 10th year and that our customer service team has consistently been able to support you when needed. Providing high-quality food and outstanding service are both incredibly important to us, and it means a lot to know we've earned your trust. Please give your healthy senior pup some extra love from all of us at Darwin’s!
Delivered frozen on time
Delivered frozen on time! My dog loves Darwin’s and I think it makes a difference in his health.
7 August 2026
Reply from Darwin's Natural Pet Products
Hi Rachael,
Thank you for your review! We're so happy to hear that your order arrived frozen and on time, and that your dog loves Darwin’s. It's especially rewarding to know you've noticed a positive difference in his health. We appreciate your trust and are honored to be part of his wellness journey!
Reply from Darwin's Natural Pet Products
Hi Amanda,
Thank you for your support! We're grateful for your kind words and are thrilled to have you as part of the Darwin’s family.
Our lab gobbles up Darwin's raw diet!
We just started feeding our 10 year old Labrador the
Darwin's Cancer prescribed raw diet. Darwin's customer service is excellent, everyone is friendly and helpful. The frozen packages usually arrive a day earlier than scheduled and they are packed well in insulated boxes with dry ice. The packages are easy to use and our lab gobbles up every meal! I highly recommend Darwin's!
31 July 2026
Reply from Darwin's Natural Pet Products
Hi Eve,
Thank you so much for your kind words and recommendation! We're thrilled to hear that your Labrador is loving Darwin’s Cancer Support Recipe and eagerly enjoying every meal. It’s also wonderful to know that our customer service team and delivery process have met your expectations. We truly appreciate you trusting us with your pup’s nutrition and wish your Lab all the best on their health journey.
I think Darwin is a great concept and…
I think Darwin is a great concept and we just got a new shipment but unfortunately we are gonna have to stop and give away this whole new shipment we just received:/) since our dog got very sick and was advised by the vet to get on a low fat diet and suggested cooked food for less bacterias.. keep up the good work it makes sense to give raw food to dogs.. maybe bigger ones..?
30 July 2026
Reply from Darwin's Natural Pet Products
Hi Monica,
Thank you for your feedback and for giving Darwin's a try. We're very sorry to hear about your dog's health challenges and understand the need to follow your veterinarian's recommendations. We appreciate your kind words about Darwin's and your support of raw feeding. Most of all, we wish your pup a smooth recovery and good health moving forward.
My cats are thriving on this food
My cats are thriving on this food. Their coats feel so soft. Their energy level and playfulness has increased. I’ve tried many brands of raw food but find this is the best quality and ALL my cats love it. My cats are so healthy we are rarely at the vet. I live in Florida with the temps in the 90’s and the food is packed so well, it is completely frozen upon arrival.
6 August 2026
Reply from Darwin's Natural Pet Products
Hi Carolyn,
Thank you for sharing your experience! We're delighted to hear that your cats are thriving on Darwin's and that you've noticed softer coats, increased energy, and more playful behavior. It's especially rewarding to know that, after trying many raw food brands, you've found Darwin's to be the best fit for your feline family. We're also glad that our packaging keeps your meals safely frozen, even in the Florida heat. Thank you for trusting us with your cats' nutrition, and give your healthy, happy crew some extra pets from us!
Our cats are very healthy.
Our cats are very healthy.
The product is great, clean and our cats love it.
The staff is very polite and helpful, following through with resolving concerns.
They are very reliable.
6 August 2026
Reply from Darwin's Natural Pet Products
Hi Michael,
Thank you for your wonderful feedback! We're so happy to hear that your cats are healthy, thriving, and loving their meals. Providing high-quality, clean nutrition is at the heart of what we do, so it's incredibly rewarding to know it's making a difference for your feline family. We're also grateful for your kind words about our team. Delivering reliable service and resolving concerns with care are priorities for us, and we're glad you've had a positive experience. Thank you for being a valued member of the Darwin's family!
You can tell you take great care in…
You can tell you take great care in producing a great cat food . Our cat in in her twenties loves your food and is in reasonable good health.
6 August 2026
Reply from Darwin's Natural Pet Products
Hi Joseph,
Thank you so much for your kind words! We're honored to be a part of your cat's journey, especially to hear that she's in her twenties and still enjoying her meals. It's wonderful to know that our commitment to quality and care shines through in the food we provide. We truly appreciate your trust in Darwin's and are delighted that your cat is doing so well. Please give your remarkable senior kitty some extra love from all of us!
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