Bought a new road bike for my son as he had outgrown his last one I had also bought from Dales. Fantastic service from Jonathan Allan all the way through from identifying and sourcing the right bike f... See more
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Jonathan Allen went the extra mile. We were coming into Glasgow on a Sunday and he had the right Giant MTB on the floor for us. Good price and he fitted extra goodies while we saw an exhibition in t... See more
Absolutely brilliant service. I ordered a bike through the Green Commute Initiative and Dales made the whole thing so straightforward. When the bike arrived it was almost ready to go - just had to put... See more
Dalescycles were amazing. I had a fright as a bike came off my Thule carrier when the main clamp failed and the handlebars crashed onto the M9! I was on route to a 3 day cycling holiday near Stirling.... See more
Company details
Information provided by various external sources
Dales Cycles is the biggest independent cycle retailers in the west of Scotland, serving the UK for bikes and accessories from Specialized, Giant, Scott, Cube, Ridgeback, Genisis, and Pinerello.
Contact info
150 Dobbies Loan, G4 0JE, Glasgow, United Kingdom
- 0141 332 2705
- kerri@dalescycles.com
- www.dalescycles.com
4.9
Excellent
756 reviews
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EXCELLENT SERVICE
I ordered a pair of overshoes on Sunday, got a couple of witty messages advising me that my order had been received and it would be despatched ASAP and I should expect delivery on Wednesday. They arrived on Tuesday, just ahead of the message telling me that they were on their way. What could be better than that? I wore them yesterday, Saturday, and they were perfect.
7 March 2021
Excellent
Great advice via online chat before purchase. Bought online seamless and effortlessly.
Bike arrived super quick - I was informed at each stage of the process - when bike was dispatched and when I could expect to receive it. It well packaged and exactly what I wanted for my son. Excellent customer service. I Wouldn’t hesitate to buy from again. Thank you
5 March 2021
Very good delivery service and garment…
Very good delivery service and garment as described, good quality and well received as a birthday present from a keen cyclist with a brand new bike.
3 March 2021
The level of customer care shown by the…
The level of customer care shown by the staff at each level is second to none. Even in difficult times the process of buying my daughters bike was effortless. Can't recommend Dales highly enough, hence I'm a repeat customer.
2 March 2021
Dales Cycles were fantastic at sorting…
Dales Cycles were fantastic at sorting out a delivery issue where the main courier couldn't get to them to collect my order. They kept me upto date at all times and did everything they could to get my order delivered to me in the quickest time possible. Really impressed!
22 February 2021
Great service
Great service, mega fast turn round of the order and lots of emails to let me know what was going on. Top service.
17 February 2021
Great product and service!
16 February 2021
Prompt service and actually turned up…
Prompt service and actually turned up one day earlier than stated.
9 February 2021
Great service and expertise from the…
Great service and expertise from the staff at Dales cycles. Bike was ready within 1 day of purchase and was dropped off at my house the next day.
9 February 2021
Great lights delivered on time.
Great lights delivered on time.
Still prefer shopping in an an actual shop though :-)!
8 February 2021
Excellent no hassle all good
7 February 2021
Very good product all as advertised…compression socks
Very good product all as advertised excellent service with a return option
5 February 2021
Very quick and efficient service
Very quick and efficient service, could not be happier at turnaround time
1 February 2021
Delighted with my bike
Delighted with my bike, great online service, pick up was great staff very knowledgeable and friendly
1 February 2021
Excellent service
Excellent service, both on-line and in store, where I spent less than 30 seconds as all was ready for me and I was expected.
31 January 2021
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