dacemotorgroup.co.uk Reviews 

2,746
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 527 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for making vehicle purchases wonderfully smooth, straightforward, and completely stress-free from beginning to end. Consumers also highlight the outstanding customer service, noting that representatives provide clear, detailed guidance and ensure every question is answered thoroughly during the process. Some reviewers were not happy with unexpected mechanical problems discovered shortly after taking delivery, including significant component failures, warning lights, and faulty parts. A few other people also felt that the after-sales support was completely unhelpful and lacking when attempting to resolve these frustrating vehicle concerns.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting smooth, professional, and pressure-free service.... See more

Service

Reviewers highlight positive aspects of service, noting that everything is handled smoothly and... See more

Product

Reviewers mention positive feedback about product, expressing satisfaction with their new vehicles and... See more

User experience

Users describe positive interactions with user_experience, highlighting that staff members are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve W was great in helping me with my purchase; no question was a silly question, and he really took the time to explain everything. Made me feel at ease with the whole process and provided such a p... See more

Rated 5 out of 5 stars

Dealt with Jaydon rang in the morning about a car on the website by 5pm we had picked up the car and driving it home . Jaydon worked all day to get things organised kept in touch and the car was prese... See more

Rated 5 out of 5 stars

Just collected my Hyundai i20 from Dace motor group Eccles Exceptional service from start to finish from Will, I went viewing a car in their showroom and a differnt car caught my eye online. Spo... See more

Rated 5 out of 5 stars

Excellent experience from start to finish. Callum Davies was the chap who helped me and he made the whole experience so much easier. He managed to find me the perfect car and as he knew I needed a veh... See more



Contact info


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 65% of negative reviews

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4.8

All reviews

(2,746)

497 reviews in the last 12 months

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Rated 5 out of 5 stars

Information on vehicles for sale.

Whilst looking for a car I spoke to a salesman at dacemotorgroup for information. He introduced himself as Jack Hart .. he was very polite and knowledgeable. Answered questions without having to think. I would highly recommend Jack Hart if you’re thinking of visiting this motorgroup for information etc. on purchasing a vehicle.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Dealt with Jack Hart one of the…

Dealt with Jack Hart one of the salesman when looking to purchase a car. He was very knowledgeable and professional throughout, always calling me back when he promised to do so. Would definitely recommend Jack Hart and Dace Motor Group to my friends and family 🌟🌟🌟🌟🌟

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Came in looking for my first car so I…

Came in looking for my first car so I body called jack came to help me was very polite an helpful explaining how I could go about getting finance just wanted to leave this review to say what a value member of the team he is for your company I’m sure to come back to possible get my first car with yourselves

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Tom at Dace was fab!

Tom was professional, had great communication throughout, and there was no messing around. He made the whole process straightforward and stress-free. I’d happily recommend Tom to anyone looking for excellent service.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I went to Dace on a recommendation of…

I went to Dace on a recommendation of Jack hart, I had never heard of the garage before but my relatives spoke highly of Jack and how helpful he was and made the sale seamless from first meeting with him. My experience did not disappoint. He was incredibly helpful and knowledgeable and followed up with aftercare as promised.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Just collected my Hyundai i20 from Dace…

Just collected my Hyundai i20 from Dace motor group Eccles
Exceptional service from start to finish from Will,
I went viewing a car in their showroom and a differnt car caught my eye online. Spoke to Will who arranged for me to come back and for a test drive the following day.
Being new to auto driving and a little nervous, Will was fabulous made me feel comfortable and relaxed on the test drive. I absolutely loved the car and arranged to collect a couple of days later. Would highly recommend speaking to Will at Dace eccles great service from start to Finish 😁


30 July 2026
Unprompted review
Rated 5 out of 5 stars

I'd highly recommend Dace to anyone…

I'd highly recommend Dace to anyone thinking of buying a car. We were dealt with by Chris who was polite, friendly and completely up front about the car we were interested in. We bought the car in the end and, so far, we're very happy with it.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Just bought my audi q2 from dace motor…

Just bought my audi Q2 from dace motor group . Couldn't be happier with the car . Ryan was amazing from start to finish he answered all my questions and made sure I knew how everything works in the car before I left. Very happy with the service received would definitely return in the future.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Recently bought a vehicle and was very…

Recently bought a vehicle and was very happy with the overall experience. A very professional service offered by Jaydon with no sales pressure. At all stages from initial walk round through to test drive and the purchase Jaydon was happy to answer questions and very open and honest about the vehicle and the purchasing process. I was left with the impression the company values are for happy customers rather than quick sales

4 July 2026
Unprompted review

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