Dabix Labs Reviews 502

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I ordered a 510 Thread ION battery on 2/13/25. Item showed stock on website, they took my payment but I never received my order. There is no response from them through email, text, phone or social me... See more

Rated 1 out of 5 stars

I had THE WORST experience with dabix auto draw, I bought from Vmod👎🏾 STRAIGHT TRASH, sales rep is even worse been over a month the said they would replace it. Guess what never did please if you va... See more

Rated 1 out of 5 stars

They shipped batteries that needed a full four hour charge before using. The literature says nothing about this. I thought I had been shipped a broken one. When I complained the response w... See more

Company replied

Rated 3 out of 5 stars

This honey straw works great but was hard to get the temp right and also cools down very fast, if you are using heat up till slightly red tip and then wait about 10-15 seconds then use. This produ... See more

Company details

  1. Hobbies & Crafts

Written by the company

At Dabix Labs, our commitment is to provide high quality batteries and accessories at the most competitive prices online. We strive to offer the best customer service, for a no-hassle purchasing experience. We back all of our products with a Lifetime Warranty - something that very few companies in the industry offer. We stand behind the quality of our products and guarantee the functionality of every item we sell!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

502 reviews

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Rated 1 out of 5 stars

It doesn’t hold a charge

23 September 2019
Unprompted review
Dabix Labs logo

Reply from Dabix Labs

Hello David,

I see that one of our representatives has contacted you regarding this issue.

We are hoping to solve this issue soon.

Thank you!

Rated 5 out of 5 stars

The items arrived on time and…

The items arrived on time and everything was brand new. The company had a promotion going for 20% off and it made it a really good buy, after I purchased the minimum amount to get free shipping. I am excited about their lifetime warranty. I will likely be buying from them again.

18 September 2019
Unprompted review
Rated 5 out of 5 stars

Works very well!

Works very well!
Hits are smooth and the preheat option works great. Love everything about this.

18 September 2019
Unprompted review
Rated 2 out of 5 stars

I'm upset

I love the brand and have bought other products from a second had party. This is the first time I have ordered direct from Dabix website. I ordered a mini atomic draw pen that did not reach a high enough heat to heat the carts I use. I emailed customer service to ask how I could got about returning the one and ordering a new see as I couldn't use it. I went back and forth with a man name Gavin who had no knowledge of the products, he told me to turn up the voltage. I sent a picture of the pen I bought showing it was buttonless and automatic draw and an other pen that had the button and voltage settings. That was 5 days ago no reply. Yet I am getting emails asking me to review the website. So here we are.

17 September 2019
Unprompted review
Rated 4 out of 5 stars

Dabix had great products

Dabix had great products. Recommended by a friend, tried his and was sold. Gave 4 stars cause my friend bragged about his gift with the Stinger 2 and I didn't get any gift with my ION.

11 September 2019
Unprompted review
Rated 5 out of 5 stars

Shipping was quick

Shipping was quick! The customer service was outstanding, had an issue with purchasing an order and couldn't use the "labor" day code and Gavin help by refunding me the difference. I also got a free gift which was awesome, I highly recommend this company!

9 September 2019
Unprompted review

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