CyberPowerPC UK Reviews 12,223

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting that PCs are well-built, perform as promised, and offer excellent value. Many consumers appreciate the efficient delivery service, noting that orders often arrive quickly and in perfect condition. The customer service and staff are frequently commended for being helpful, knowledgeable, and responsive, providing excellent support from initial purchase through to aftercare and repairs. However, some customers experienced issues with delivery, citing delays or problems with the courier service. A few people also mentioned minor issues with product specifications not matching expectations, such as the operating system being installed on an unintended drive or non-functional RGB lights. There were also isolated reports of PCs arriving with initial problems like a non-display screen or a noisy fan, requiring repair.

What people talk about most

Product

Customers generally express satisfaction with the products, particularly PCs, highlighting their quality,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight the swift and quick... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought an Infinity 145 D556 Next Day PC SY3074 delivered next day as described. Excellent PC for the money RTX 5060, 1TB M2 Drive and (this was the clincher for me considering the current state of... See more

Company replied

Rated 5 out of 5 stars

I ordered a PC and got it fairly swiftly. I ran into some rough issues a few weeks in and had to contact customer service. Alan was a great help and kept it short, professional and to-the-point whic... See more

Company replied

Rated 5 out of 5 stars

Friendly service to newbies, quick and helpful without any problems. Very accommodating staff on site as well as online. Questions and repairs came hassle free and the pc came back within the next... See more

Company replied

Rated 5 out of 5 stars

I bought a PC from CyberPower almost a year ago. I was torn between building myself or buying a pre-built. I figured out the price was pretty much the same and there could be added benefits of not nee... See more

Company replied


Company details

  1. Gaming service Provider
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Computer Store

About CyberPowerPC UK

Written by the company


  • World Leading System Manufacturer
  • 25+ Years Experience
  • Next Day Options Available
  • Finance Options Available
  • Flexible Payment Options
  • 5 Year Warranty
  • Lifetime Technical Support
  • Built & Shipped from the UK
  • Experienced UK Support Team
  • FREE UK Mainland Delivery
  • https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk

    In a Rush? Get a Next Day PC!

    Written by the company

    Pay Today, Play Tomorrow!
    Get a CyberPowerPC UK gaming PC next day! Order before 2 pm Monday-Friday to get your system the very next day!

    Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    12K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 91% of negative reviews

    Typically replies within 1 week

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Ordered Friday, Received Saturday

    If you have ever ordered a Pizza from Dominos this is the PC equivalent. Communication was great, I watched my order pass through the various stages before being passed to DPD for Delivery the next day. The PC arrived in perfect condition and performs very well indeed. Very Happy.

    17 April 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Chris,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Bought a monitor from CyberPowerPC and…

    Bought a monitor from CyberPowerPC and had a great experience. Ordering was simple, delivery was quick, and it arrived well-packaged with no issues. Plugged it in and worked perfectly straight away.
    Would definitely buy from them again.

    17 April 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Centralbass,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    My first stop for a new PC

    This will be my 3rd purchase from cyber power over quite a few years. Their level of service has only improved. The pc configuration tool holds your hand as much as is possible and when you contact them the staff are friendly, helpful and on the ball every time. I may not be a frequent purchaser but they are my first stop for Pc builds. I recommend them.

    21 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Gary,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Brilliant communication on what was…

    Brilliant communication on what was going on with videos and everything, probably the best way a new of purchase could’ve gone, just waiting on it shipping now, thank you.

    20 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Luke,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Very helpful

    We're helpful on the phone to make sure I was ordering the correct components to include in my desktop.

    15 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Chris,

    Thanks so much for your review.

    Your kind words mean a lot to us, and are glad to hear you have had a positive experience. 

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Creative freedom

    It was fun to know all about the different components you can put into a gaming pc and I enjoyed building my new pc

    17 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Matthew,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Exceptional service

    I recently had an experience with CyberPowerPC that genuinely exceeded my expectations, particularly when it came to their customer service.

    There was a problem with on part of the PC when it was delivered so I contacted support as soon as I realised.

    From the moment I reached out, Alan from their support team was responsive, knowledgeable, and genuinely committed to helping resolve my issue. What stood out most was how he handled everything with patience and professionalism—taking the time to explain solutions clearly rather than rushing through the process.

    My query was addressed quickly, and communication throughout was consistent and reassuring. It’s rare to find a company that not only delivers a solid product but also backs it up with such attentive aftercare. The replacement part arrived the following morning!

    Overall, CyberPowerPC has earned my trust not just for the quality of their systems, but for the exceptional level of customer support they provide. I wouldn’t hesitate to recommend them to anyone looking for both performance and peace of mind.

    15 April 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Davey,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    5080 1 day build - W

    great as always, thanks

    13 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Matthew,

    Thanks so much for your review.

    Your kind words mean a lot to us, and are glad to hear you have had a positive experience. 

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Good pricing and quick delivery

    Good pricing and quick delivery, definitely will shop here again.

    14 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Ben,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Fast and informative

    Fast and updated without any issue and kept me informed about all steps and procedures so I never had to worry what was happening while I waited.

    15 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Lauren,

    Thanks so much for your review.

    Your kind words mean a lot to us, and are glad to hear you have had a positive experience. 

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Very quick and easy.

    Very quick and easy.

    15 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Ethan,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Got what I wanted at a reasonable…

    Got what I wanted at a reasonable price, and all contact was handled quickly and politely. Would heartily recommend.

    30 March 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Tim,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    I was looking for my first gaming pc

    I was looking for my first gaming pc, I have no knowledge about gaming computers, the staff was very helpful, I managed to get a mid-range gaming set up, it arrived on th 14/04/2026, easy to follow set up guide, now i am gaming on a pc and I wish I done it sooner, if I run into any problems I have all the support a beginner could as for, thank you guys keep up the good work.

    13 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Alex,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Great purchase

    Very easy to use and looks good. Very high level of components for the price.

    13 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Roy,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 4 out of 5 stars

    Fantastic Customer Service

    Overall very happy with my order and the customer service.

    This would have been 5 starts but unfortunately the first PC sent through crashed to the point where it would not turn on.

    To the credit of the CyberPower PC staff they were fantastic in the way that they handled everything and replaced my PC as soon as the initial PC was returned.

    I was constantly kept up to date throughout the process.

    25 February 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Ryan,

    Thanks so much for your review.

    Your kind words mean a lot to us, and we are glad to hear we have been able to resolve any of your prior concerns with your system. Should you have any further questions or concerns, please do not hesitate to send us a message!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Had a problem with my new pc spoke to…

    Had a problem with my new pc spoke to the helpline and had the best experience as he spoke me through the process of fixing said issue

    10 April 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Ratbanbury,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    I have now bought two computers from…

    I have now bought two computers from cyberpowersystems. First one now quite old is still going strong. I’m sure my new one will be just as good. Great build quality and have no complaints about the service. I would recommend them. Ryan from Customer Service has also been very helpful.

    6 April 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Dave,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    The customer service from Cyberpower

    The customer service from Cyberpower is genuinely that of the best I've seen in some time, they gave me fast and easy to understand replies to my query's and dealt with them professionally.

    8 April 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Noel,

    Thanks so much for your review.

    Your kind words mean a lot to us, and are glad to hear you have had a positive experience. 

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Very happy with purchase

    Very happy with purchase, thank you.

    2 April 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Ian,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Jacob
    CyberPowerPC UK

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