Cyberport Reviews 

Where do I start? Their website does not function properly if you use a gift card. Try and order something for €66 and use a €50 gift card and the website says you haven’t spent enough to use a €50 gift card! In short, you have to have at least a balance of €50 in your cart AFTER any gift card has been applied in order to make a purchase!
When you successfully place an order, they can never tell you when it will be delivered so weeks go by with automated emails that your delivery date is undetermined! - MULTIPLE emails to Customer Service (does the team even exist?!) go unanswered!! - Email and ask them to cancel the order and they do so straight away!
HOWEVER, they do not refund your €50 gift card amount, so they have in fact STOLEN your money!
Absoloute CRIMINALS and they ahould have their license to sell revoked!!!!
Do NOT use this company!

I was very skeptical reading all the reviews here. But as Paypal protection was available and Cyberport had the RTX 3080 graphic card available "immediately" at a "decent" price compare to scalpers... I decided to give it a try. And I was very happy, besides the fact that the delivery was 1 day late, they still delivered within 4 (working) days, from Germany to Italy. Manuel replied to all my questions on Facebook when I needed something (though it was always very rushed, as I can imagine they must have a lot of demands right now).The product was well packed and also performing very well. Happy buyers.

Ordering was easy, good communication by this company. Item well packed. Good prices
Delivery quicker than expected
I recommend this company

Vary bad experience!
Ordered a laptop, it arrived broken, Cyberport refused to take any responsibility! Left with no money and no Laptop!

Beware! No Cyberport!

Ordered a graphics card on 13-01-2020. According to the system the product was available and ready for immediate shipping. Product was shipped on 15-01-2020. So shipping was delayed 1 day. Shipping (DHL) was fine.

I bought a laptop here, sent it for a guarantee repair. They had my laptop for more than three months and were always saying that it was being repaired when I asked, at the end they sent it back without repair. It was never under repair. Imagine yourself with no laptop for three months, and afterwards having to look for a new company that will actually repair what they should have.

Even after sending it back they were sending more emails about repair charges (yes, they wanted me to pay although no service had been provided).

WOULD NOT RECOMMEND BUYING ANY ITEMS HERE, even less if they are pricy. Poor customer service, they ignored my emails whenever I pointed out a mistake from their side and asked for action.

Absolutely horrible
Cyberport claimss 30 days free return
And yes, it is possible
But they won't give your money back
The month passed since I've sent the package back
Emails are ignored
Tracking number they gave never worked
I think the only way will be the PayPal Dispute

I have paid 355 euro for one of the video cards they put in a discount on 15 December. 4 days later they sent me an email informing me that the GPU I ordered was not available. In the same email, they asked me to get in contact with them via email or by calling them. So I sent an email explaining that I want my money back. There was no response at all. I sent another email again after 10 days later, explaining the whole situation again. Yet I still got no response from them again. I started to feel like the whole thing is just a scam. I hope they fix this problem as quickly as possible since they did not do anything in the last 15 days.

Extremely bad service: Cyberport reports that products are deliverable, and after weeks (and unanswered email-requests and alleged 'solutions' by phone) it turns out that they are not available at all. The 'highlight' was that a certain Mr F. then wanted to lecture me over the phone that I had not communicated correctly with Cyberport. I never experienced something like this before.

By the way: It may well be that this email is followed by another of the standard answers from the sales department, of which there are already more than enough are present on the Internet. But that would obviously not be a measure to improve the miserable service. Instead, Cyberport should thoroughly rethink its customer policy. Above all, it should refrain from sending obviously false messages to its customers.
Order No.: 2004018975
Customer No.: 23109499

Great Service and Feedback for all Queries concerning Apple and other Products. Order and Delivery time of the Highest level. Cyber Deals always good for a Weekly surprise.

Paid 700 euro for a graphics card five mins later they cancelled my order with no mention of refund, not replying to multiple emails. Criminal organisation.

I was looking for the new iPhones on their website because they are way cheaper than my country. I go to order but when i type my zip code it says to check it and it does not let me proceed further. I have sent them 3 emails and they still don't respond. Please don't respond here with the auto message it's really annoying!

Can you people do anything right?
Where the hell is my order? The website said I would receive it by the 23rd, it's now the 27th and it HASN'T EVEN SHIPPED YET!
Pathetic service like this doesn't even deserve one star.
Get it together! I wouldn't recommend this site to anyone.

After 3 and a half months are not capable to deliver an order... (2003408013) Thanks!

although it took weeks for the availability of one item that I ordered, the moment it became available, you were able to deliver all my orders sooooooooooo fast! 💯

Very satisfied about the order with Cyberport, I had many mails to let me know the status of some products not yet in the store, and at last I received all very quickly! Very good prices, (I bought a motherboard, Ram and SSD) and found kindness, when the seller has always answered quickly to my mails. I will buy other things when needed, from Cyberport.

The price is right and delivery is on point, 2 days from Germany to the Netherlands!
Two times buying from this company and very happy with the watches. They are not for sale in the Netherlands.

I placed an order with Cyberport Germany for an rtx 3090 on the 3/12/20. I decided to do a part payment of 1000€ and finance the last part. My finance request was approved on the same day (3/12/20) but I did not hear from cyberport until 10/12/20. On 10/12/20 I recieved an email from Cyberport saying that the order could proceed once I had paid
the deposit - 10/12/20. I may add that I had to contact them twice to get an update on my order.
I did a bank transfer on the same day (10/12/20) for the required deposit amount, to the details provided by Cyberport, then waited for an update on my order.
Today (12/10/20) they sent me an email saying that my order has been cancelled. This is despite the fact that I'd paid and the item is in stock (later confirmed by my wife on the phone)

I tried to call them and the phone was put down on me twice. Unfortunately my German is not with situations like this great so I needed to speak English (although I did communicate only in German to ask) , I would assume this is the reason why.
I was able to get some form of response over the phone after my German wife spoke to them.

If I am contacted with an explanation and this situation is resolved (the man on the phone said I will have an update on Monday) then I will adjust my review accordingly.

I paid on 23. of November for a laptop, which still till this day I did not received it. I can not reach them on the phone, they do not answer on mail.

I received the mail on 25. of November that i can not buy it as a company, i answered with my proof of my company, no answer, no money, no product.

As well I am waiting one more week, if nothing happened, making a lawsuit straight forward. That is a horrible experience. Laptop I am waiting is 1600 eur worth and it looks they took money. if you are reading this, solve this matter immediately 2003867848 IUD !