Currys  Reviews 443,438

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 156,045 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional attitude, making interactions pleasant and productive. The service provided is often described as excellent, quick, and easy, with many people appreciating the efficiency and smooth process from purchase to delivery. Reviewers are particularly impressed with the timely delivery service, with many items arriving earlier than expected and drivers being polite and efficient. However, some people were dissatisfied with issues related to product refunds and order fulfillment, including instances where the wrong item was delivered or next-day delivery promises were not met. A few other people also felt that the after-sales service was lacking, with some experiencing difficulties when trying to resolve issues with damaged or faulty goods.

What people talk about most

Staff

People report positive experiences with staff. Customers frequently praise the helpfulness, patience, and... See more

Product

Users describe ambiguous interactions with product. Many customers express satisfaction, highlighting... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and efficiency of staff, with many... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast delivery times,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the online ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It ended up being a team effort to help me purchase my new phone. Phone staff serving others but an assistant Beccs from another area came to help me until someone else was available. Then Pete who... See more

Rated 5 out of 5 stars

Would highly recommend Curry's to anyone looking to buy electrical products for their home. The service is excellent, quick and easy, you simply click and the item is delivered to your door hassle fre... See more

Rated 5 out of 5 stars

Washing machine arrived on time with call from driver to say he was on his way. All packaging from new machine was removed. Old washing machine dismantled in no time and removed. New machine was plum... See more

Rated 5 out of 5 stars

I ran into Tim at Curry's Staples Corner, and he helped us find exactly what we needed. We wanted a plumbed-in fridge with an easily accessible water filter for changes. Tim really knew his stuff, and... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

443K reviews

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Rated 5 out of 5 stars

Delivery and Recycling service

Had a delivery yesterday. Hayden gave me a good instruction where to start with my new washer. Very helpful. Polite.
10/10 service. My new washer looks great and works well. 10/10 will recommend. Recycling service no issues.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Currys repeatedly refusing to give me…

Currys repeatedly refusing to give me my two refunds.

I've written two reviews before on Trustpilot, got fobbed off twice with contact social @ currys.co.uk who DO NOT respond to any correspondence whatsoever. So do not give me this again.

I've corresponded through your Currys Web Chat but have not been provided with a refund for the following orders which were returned via Collection with DPD:

1. Order Number: CUR2673822503.

DPD Collection Number: 0041 724 929 8.

2. Order Number: CUR2673879976.

DPD Collection Number: 0041 724 914 6.

If I don't receive a response to this appropriately and told to communicate with contact social @ currys.co.uk for the third time then I shall have to instigate two Chargebacks immediately.

23 April 2026
Unprompted review
Currys  logo

Reply from Currys

Thank you for your further review.

I am sorry that you have not received a response to the e-mails you have sent to our contactsocial e-mail address. We are aware of these e-mails.
We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks Rich

CUR73839

Rated 5 out of 5 stars

Location matters

Wow! Curry’s in Oldham has AMAZING customer service! The one in cheetham hill is terrible, avoid going there. If I did this review based on the one in CH, Manchester - it’d be 1 star - unhelpful, lazy and try to fob you off! I was told I couldn’t return an in store. Although on their website it clearly states you can. However, the lady at Oldham not only helped me with a complicated order which in the end I exchanged but when I went back to return the item, she was very friendly and patient. What they couldn’t do in CH, she did in a matter of minutes. I didn’t get her name but she had short blonde hair and deserves a raise! Turned this review from a 1 star to a five star review and I ended up with the BEST and most suitable laptop for myself

12 September 2025
Rated 2 out of 5 stars

Consistently Poor Service

This is the second time I’ve had bad service here. Staff refused to give full information about products and even avoided explaining care plans for items I’d already bought. On a previous visit, a staff member told me I couldn’t try on a watch because of “skin diseases” — an unprofessional and offensive comment. When I asked to complain, no one cared. After two experiences like this, I can’t trust this store in Hedge End anymore.

30 April 2026
Currys  logo

Reply from Currys

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR73838

Rated 5 out of 5 stars

Laptop was in for repair

Laptop was in for repair, the technician repairing it called me, he discussed what problem I was having, he also was very curious and respectful throughout the conversation.

2 May 2026
Rated 5 out of 5 stars

replacement oven

They had the oven in stock, checked if I qualified for any discount I did not, brought the oven to the pay in desk and I settled the bill. it was then taken out to my car and loaded for me, all the time kept informed great customer service Happy with the oven and the help given

28 April 2026
Rated 5 out of 5 stars

Sam & Andrew 5 ⭐️ Service

Had fridge freezer delivered from Sam & Andrew, had updates via email, texts and call 20 minutes prior to delivery, took old appliance, checked new one, took all rubbish. top service, highly recommended

2 May 2026
Rated 1 out of 5 stars

Order not delivered as arranged

Order not delivered as arranged. Called to say broken down at 6.35 pm and unable to deliver, although appeared to be still moving on the tracker. Now have to wait another 4 days with no fridge freezer.

30 April 2026
Currys  logo

Reply from Currys

Hi Julie.

We’re so sorry to learn of the poor service you have received regarding your delivery, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.



Thanks – Rich

Rated 4 out of 5 stars

Long wait at the collection desk

I received an acknowledgement of my order very quickly and a further text telling me my order was ready to collect. The only negative comment I make I was kept waiting for quite a long time while staff seemed to have a computer problem with the only customer before me. I asked if someone else could help but a member of staff only appeared when there was three of us waiting. Whatever was taking so long with the customer before me was still not resolved when I left with my goods. I was frustrated with the long wait.

29 April 2026

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