Currys - Rugby Reviews 

54
•
TrustScore 4.5 out of 5

4.4

Unit 1 Junction 1 Retail Park, CV21 1RW Rugby, Warwickshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

We were approached by a very knowledgeable sales man who knew exactly what we were looking for and provided several options. He wasn’t at all pushy which made our decision easy! We will definitely b... See more

Rated 1 out of 5 stars

I went into currys rugby today there was a problem with the item i was purchasing, £478, the manager said he needed to sort it but appeared to be just standing about. After more than half an hour he w... See more

Company replied

Rated 5 out of 5 stars

All guidelines were easy to negotiate, couple of clicks and ordered everything we needed. Well informed when to expect packages, which delivery company to expect and of course the date to expect del... See more

Rated 5 out of 5 stars

Staff spent a long time explaining which computers would fit my requirements and answered all my questions. I left feeling very confident I had purchased the one for me, something that has proved corr... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Rugby

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Junction 1 Retail Park, CV21 1RW, Rugby, Warwickshire, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.4

All reviews

(54)

137,866 reviews in the last 12 months

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Rated 1 out of 5 stars

Very rude manager

I went into currys rugby today there was a problem with the item i was purchasing, £478, the manager said he needed to sort it but appeared to be just standing about. After more than half an hour he walked straight past us without any acknowlegement at which point i decided currys did not deserve my custom and walked out. Not a good example to a young assistant.

7 October 2026
Unprompted review
Currys  - Rugby logo

Reply from Currys - Rugby

Hi Graham, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75893. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Rich

Rated 5 out of 5 stars

I ordered my new kettle on line to…

I ordered my new kettle on line to collect from store. I received notification that it was ready to collect after a few minutes. Collection process in store was fast and efficient. Jack the store assistant was extremely efficient.

3 October 2026
Rated 3 out of 5 stars

The assistant serving us was ok helpful…

The assistant serving us was ok helpful clear advice was good but that's where it ends no stock oh it will be a week ok I thought 3 days in i get a phone call the laptops we thought we had in stock we dont so it's going to be a fortnight not sure why I shop here there is always a BUT not happy out of my control.

1 October 2026
Currys  - Rugby logo

Reply from Currys - Rugby

We are truly sorry to hear about the issues you experienced with stock availability and the subsequent delays. We appreciate you taking the time to share your feedback, as it helps us to improve. Your experience matters to us, and we hope to provide a more positive experience in the future.

Rated 1 out of 5 stars

Management staff refused to return online orders to store - against their own policy

Ordered online a monitor. Pickup in store. Went to return after realising there is no display port connection. Was told by Himesh I can only return online. Totally against their own written rule.

27 September 2026
Currys  - Rugby logo

Reply from Currys - Rugby

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

Big thanks to Lexi

Lexi was wonderful, she had great practical knowledge of the different laptops available and helped us choose the one that was right for us. She was also very friendly and approachable and made the whole experience enjoyable and hassle free.

27 September 2026
Rated 1 out of 5 stars

Not a good experience again with…

Not a good experience again with Currys. The customer service needs to improve. The lack of knowledge and communication ends in customer disappointment and dissatisfaction. We ordered an air fryer online using their flexipay and chose to collect from the local store. We went to the store to collect it, but was told that we need physical ID. The order was placed in my name and my husband went inside the store to collect it.
My husband went to collect there the following day only to be told that they can only hand over the item to the person who ordered it. The staff never told us that, and I have to go in there again. It is just a waste of our time and money which could have avoided if there was proper communication from the staff. Not helpful at all. The attentiveness of the staff is poor and they don’t really care.

25 September 2026
Currys  - Rugby logo

Reply from Currys - Rugby

Hi Ranji,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 5 out of 5 stars

Excellent service

Can we just say a very big thank you to the very friendly and knowledgeable Andy. Made our whole shopping experience so much easier. It was a pleasure to deal with a lovely gentleman who knew exactly what he was talking about. So pleased that we didn't buy on line. All stores need an Andy. Thank you.

21 September 2026
Unprompted review

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