I went into currys rugby today there was a problem with the item i was purchasing, £478, the manager said he needed to sort it but appeared to be just standing about. After more than half an hour he w... See more
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I went into currys rugby today there was a problem with the item i was purchasing, £478, the manager said he needed to sort it but appeared to be just standing about. After more than half an hour he w... See more
Company replied
Great info online and comms through email were perfect. Scottish guy who sorted my order at the store was of great assistance and is an asset to your team
I ordered my new kettle on line to collect from store. I received notification that it was ready to collect after a few minutes. Collection process in store was fast and efficient. Jack the store assi... See more
Lexi was wonderful, she had great practical knowledge of the different laptops available and helped us choose the one that was right for us. She was also very friendly and approachable and made the wh... See more
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 1 Junction 1 Retail Park, CV21 1RW, Rugby, Warwickshire, United Kingdom
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Great info online and comms through email were perfect.
Scottish guy who sorted my order at the store was of great assistance and is an asset to your team
Staff at Rugby store was fantastic, very helpful, recommended.
Had to return previous monitor because of fault. Replacement very quick and no fuss. Thanks.
Great customer service and super quick collection
I went into currys rugby today there was a problem with the item i was purchasing, £478, the manager said he needed to sort it but appeared to be just standing about. After more than half an hour he walked straight past us without any acknowlegement at which point i decided currys did not deserve my custom and walked out. Not a good example to a young assistant.

Reply from Currys - Rugby
I ordered my new kettle on line to collect from store. I received notification that it was ready to collect after a few minutes. Collection process in store was fast and efficient. Jack the store assistant was extremely efficient.
The assistant serving us was ok helpful clear advice was good but that's where it ends no stock oh it will be a week ok I thought 3 days in i get a phone call the laptops we thought we had in stock we dont so it's going to be a fortnight not sure why I shop here there is always a BUT not happy out of my control.

Reply from Currys - Rugby
Ordered online a monitor. Pickup in store. Went to return after realising there is no display port connection. Was told by Himesh I can only return online. Totally against their own written rule.

Reply from Currys - Rugby
Lexi was wonderful, she had great practical knowledge of the different laptops available and helped us choose the one that was right for us. She was also very friendly and approachable and made the whole experience enjoyable and hassle free.
Went in and bought what I wanted, had to be delivered next day. Was delivered as agreed. Oli , the assistant answered all my queries.
Not a good experience again with Currys. The customer service needs to improve. The lack of knowledge and communication ends in customer disappointment and dissatisfaction. We ordered an air fryer online using their flexipay and chose to collect from the local store. We went to the store to collect it, but was told that we need physical ID. The order was placed in my name and my husband went inside the store to collect it.
My husband went to collect there the following day only to be told that they can only hand over the item to the person who ordered it. The staff never told us that, and I have to go in there again. It is just a waste of our time and money which could have avoided if there was proper communication from the staff. Not helpful at all. The attentiveness of the staff is poor and they don’t really care.

Reply from Currys - Rugby
Can we just say a very big thank you to the very friendly and knowledgeable Andy. Made our whole shopping experience so much easier. It was a pleasure to deal with a lovely gentleman who knew exactly what he was talking about. So pleased that we didn't buy on line. All stores need an Andy. Thank you.
Cancelled half of my order. And what was advertised was not delivered

Reply from Currys - Rugby
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