I recently made a purchase of 4 x appliances from Currys Guildford Store. I was served by a lovely lady named Catherine. She talked me through all my buying options, had good knowledge of all the pr... See more
Location
Switch locationUnit 1 Ladymead Retail Park, Europa Park Road, GU1 1AJ Guildford, Surrey, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a radio at the local Currys shop on a Thursday. However, the shop assistant told me that, as there were none in the store a new unit would be delivered either on Sunday (today) or before next... See more
Firstly Id like to thank all the staff their for their service. Everyone was extremely helpful and patient with all my questions and requests. Specifically Dhiya, she helped with with the majority of... See more
Currys Guildford. Very short of staff. Waited ages to speak to someone and then only managed to speak to the Samsung rep. He was helpful, however, we had been there so long we needed to get lunch. On... See more
Company replied
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Guildford
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 1 Ladymead Retail Park, Europa Park Road, GU1 1AJ, Guildford, Surrey, United Kingdom
- 03445610000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff never actually help..
Good selection if products and prices are fair, not cheapest but fair compared to online. Staff helpfullness is poor, always has been, so do your homework before you go as team will actively try and not talk to you rather than help.

Reply from Currys - Guildford
Helpful Employees
Firstly Id like to thank all the staff their for their service. Everyone was extremely helpful and patient with all my questions and requests. Specifically Dhiya, she helped with with the majority of my questions. She guided me and showed me all the possibilities of certain laptops that had the requirements I was looking for. She was knowledgeable and patient and did not rush me in my decision making. Thank you for your help I really appreciate it.
Sold me a coffee grinder instead of a…
Sold me a coffee grinder instead of a coffee machine in store….

Reply from Currys - Guildford
The delivery guys were brilliant!
The delivery guys were brilliant!
(Mark and Steve) very careful with the new fridge freezer which was by the looks of it very heavy!
Paid for the extra service to take the doors off but they got it in without needing that, so refunded that service.
Sales man Peter at Guildford was a top gent too very very helpful. Around painless experience highly recommend
Seamless transaction
Seamless transaction. Would suggest free delivery for items to make it even better service.
Friendly service for washing machine.
Sales staff were attentive and efficient at sorting out the purchase and giving advice.
Visit to Currys Guildford
In store sales team were helpful and took time to explain options including extended warranty.
It’s very difficult to buy from the…
It’s very difficult to buy from the store, separate brand sales people competing for sales does not offer a compelling selling proposition.
TV was delivered with a 10mm bolt punched through the corner of the box, delivery driver said not grounds for return.

Reply from Currys - Guildford
Mohammad is a star!
I had a lovely experience with Mohammad Abu Zeeh at the Guildford branch, friendly, approachable and helpful. I'm very happy with my purchase. It's perfect.
Helpful staff
Helpful staff, helped me find what I wanted, sourced it from warehouse stock. Job done!
Delivery people refused to bring up my…
Delivery people refused to bring up my fridge as in second floor. They delivered just washing machine and refused to install as it’s new building and they didn’t want to take responsibility to cut 2mm of the plastic tube to attached the pipe of the washing machine. They plugged just into the wall, things that I could do it by myself! I complained to customer service and they rescheduled the fridge delivery for 4 days after but told me they will leave downstairs. I paid for delivery and installation but treated me very unprofessionally.

Reply from Currys - Guildford
Had to wait to be able to collect an…
Had to wait to be able to collect an order. As everyone is talking and not out on the shop floor!

Reply from Currys - Guildford
I have used my local Curry's in…
I have used my local Curry's in Guildford for several items over the years. My recent purchase of a new washing machine & dryer was no exception. Very knowledgeable and friendly staff and a comfort to know that you hope to be guided by staff who value their customers. Thank you Catherine.
In this instance I’d rather in future…
In this instance I’d rather in future talk to a robot for assistance than obnoxious salesmen.
No, I may not have the electronic knowledge but there is etiquette.

Reply from Currys - Guildford
replacing a toaster
we were replacing a toaster which had malfunctioned and Hannah who served us made the experience very straughtforward and comfortable
A lot of staff around but no one…
A lot of staff around but no one willing to help. Was stood at checkout for far too long waiting.

Reply from Currys - Guildford
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







