Currys - Birmingham Selly Oak Reviews 

64
•
TrustScore 4.5 out of 5

4.3

Unit 3A Battery Retail Park, Selly Oak, B29 6SJ Birmingham, West Midlands, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely wonderful customer service from Dave, he clearly knows the product range and was able to explain fully the details of the extended warranties etc. he was friendly and kind as well as kno... See more

Rated 5 out of 5 stars

The advisor at the Curry’s store, Amrik, was very helpful in sorting out my purchases and giving useful information regarding my products and insurance and discounts. The fridge / freezer I bought was... See more

Rated 1 out of 5 stars

My order was placed on 30/9 ,supposed to be delivered to the store on 2/10. Still no confirmation ov delivery, nobody has contacted me to say when my order will be in store. Can’t get through to cu... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience at Currys thanks to Umesh! He was extremely knowledgeable about the products and took the time to explain everything clearly, helping me make an informed decision. His cu... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Birmingham Selly Oak

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 3A Battery Retail Park, Selly Oak, B29 6SJ, Birmingham, West Midlands, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.3

All reviews

(64)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Staff were helpful but the result…

Staff were helpful but the result reference the refund voucher is very poor and the time scale for replying was over 4 weeks.

16 September 2026
Currys  - Birmingham Selly Oak logo

Reply from Currys - Birmingham Selly Oak

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR74575

Rated 5 out of 5 stars

Great service from Sylvester

Sylvester at your Selly Oak store was so knowledgeable and helpful. Choosing a new TV is pretty difficult with so many different choices and features. Sylvester patiently explained things and made the experience very pleasant. Thank you so much, Sylvester!

21 September 2026
Rated 4 out of 5 stars

We needed a washing machine

We needed a washing machine. The one we wanted would take 10 to 28 days to arrive ( not exseptable ) so we choose a different one. We paid more for the alternative one and the £25 we paid to take the old one away is scandalous ( RIP Off ). You should address this matter

18 September 2026
Rated 5 out of 5 stars

Reconditioned Phone Purchase…

I was eventually taken through the reconditioned mobile phone purchase I had visited the Selly Oak store for and was served by Usmen.

I had a few technical questions about the data transferal between mobile phones and opening the SIM card tray whuch was explained clearly.

15 September 2026
Rated 4 out of 5 stars

I bought a laptop and was served very…

I bought a laptop and was served very well by Umesh in the Birmingham Selly Oak branch (great service) but I was a bit disappointed that despite the large number of display models, most were not available in the store and needed to be ordered first.

17 September 2026
Rated 5 out of 5 stars

The service was excellent

The service was excellent. Umesh looked up information to ensure that the duplex printing was automatic and not manual and carried the box to the car. The ink cartridges which were not available in the day he ordered and they arrived two days later.

3 September 2026
Rated 5 out of 5 stars

*Excellent Experience with Currys!*

I recently purchased a cinema-size TV from Currys, and we absolutely love it! The viewing experience is fantastic — it feels just like having a cinema at home. Our whole family is enjoying it.

The Currys finance service is also excellent. The app makes it very easy and convenient to manage the payments.

I highly recommend Currys for their excellent products, service and convenient finance options.

Santhi Rajakaruna
Birmingham

26 July 2026
Rated 2 out of 5 stars

Disappointing customer service

My dishwasher broke within 2 weeks, my right to return it was refused as I had to follow the correct procedure... Disappointing customer service.

5 August 2026
Currys  - Birmingham Selly Oak logo

Reply from Currys - Birmingham Selly Oak

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR82033

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, very knowledgeable and friendly. Dave was very helpful and even supported me in carrying my new TV to my car, he is a credit to Curry’s a true gentleman.

22 August 2026

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