CurlyMe Hair Reviews 

1,433
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the hair is beautiful, soft, and often arrives without unpleasant smells, accurately matching online descriptions and exceeding expectations. Many highlight the excellent quality of the wigs, describing them as well-made, thick, durable, and natural-looking. Consumers also frequently commend the helpful and responsive customer service, alongside timely delivery. However, some customers noted significant delays in order processing and shipping, with packages not arriving or tracking details unavailable for extended periods. A few people reported unsatisfactory customer service, citing unhelpful responses and unresolved issues regarding lost packages. Additionally, a small number of reviewers received products that were not as expected, describing them as thin, easily matted, or not appearing to be 100% human hair.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its softness, natural look, and... See more

Quality

Reviewers highlight positive aspects of quality, often praising the hair as soft, full, and beautiful with... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing significant... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing satisfaction... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the quick, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very skeptical buying because I have never been fortunate buying wigs online,but the ads kept coming I decided to give it a shot,am truly first waoo was the package, it was speaking was pu... See more

Rated 5 out of 5 stars

I am extremely happy with this purchase!! I received my hair within a few days of ordering which was a lot quicker than I expected as it was shipped from the US here to the UK. The communication throu... See more

Rated 5 out of 5 stars

I’ve tried several of their hair products, and I can confidently say they never disappoint. This is actually my 9th time getting hair from them, and the quality has been consistently amazing—soft,... See more

Rated 5 out of 5 stars

I love everything about this company. I love how they’ve been communicating about the progress of my order since the day of purchase, and always responding to my emails. About the hair….I don’t kn... See more


Company details

  1. Hair Product Store

Written by the company

CurlyMe Hair, Meets All Your Need for Wigs! CurlyMe Hair Official Website Sales 100% Human Hair. Wigs are very famous, especially curly hair, which is highly recommended, Since the launch of the Wear&Go series in 2022, CurlyMe has received many favorable comments. Meeting the needs of the customer is the core philosophy of CurlyMe. In 2023, we will continue to improve its products to make them more natural and convenient. Dear, you are the beauty. We create endless possibilities for beauty.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,433)

357 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very satisfied with my purchase

I am very satisfied with my purchase. The wig is beautiful color and very soft. Curls are amazing!This is my 3rd for purchase for the month of December and so far it’s been great.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

First, customer service is exceptional. I reached out to them with some concerns about my order, and their response was prompt and my questions were answered. I received my order in a timely manner, despite their busy holiday season. The unit is just as pictured; color and texture beautiful. I would continue to do business with this company! :)

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great wig Great Customer Service

I’ve been buying wigs from CurlyMe for a while now, and they never disappoint, the hair quality is always on point. My most recent order took a little longer than usual because of the Black Friday rush, which was frustrating at first. But when I reached out to their customer service, they responded quickly and assured me my package was on the way. It arrived just like they promised.
Overall, great wigs and great customer service. I’ll continue to shop with them!

9 December 2025
Unprompted review
Rated 1 out of 5 stars

The hair arrived and looked NOTHING…

The hair arrived and looked NOTHING like the one advertised. I contacted the company and returned the item using Royal Mail tracking (signed for). Surprise, surprise they are claiming they do not have it despite the fact that Royal Mail tracking states otherwise!!!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I’m honestly so impressed with this…

I’m honestly so impressed with this V-part wig! It blends beautifully with my natural hair and looks incredibly realistic no one can even tell it’s a wig. The installation is super quick, lightweight, and comfortable, so I can wear it all day without any irritation.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping. Great Communication. I ordered the 7x5 glueless ombre unit, this unit was preplucked and exactly what I expected 🤩 THANK YOU CURLY ME 🫶🏾💕💕

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was friendly

Customer service was friendly, responsive, and resolved my issue quickly. I recommend purchasing the additional protection in case you ever need to return a product through no fault of your own. I paid $13 to ship this product back. Overall, I really love this hair. I just wish it held a curl for longer than a few minutes. I bought the kinky straight texture, and it gives a gorgeous blowout look. I love it! Everyone thinks it’s my real hair :)

11 November 2025
Unprompted review

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