Cunard Line Reviews 3,502

We sailed in December 2025 on Queen Anne from Southampton to the Canaries and back.
The ship sailed with defective stabilisers which made loud hydraulic grinding noises and bangs throughout. The rocking and rolling in calm seas was dreadful.
The Captain cut the cruise short by sailing back to Southampton early, missing the last port out completely.
No compensation was offered to the unfortunate passengers who paid for something better than a broken ship, budget food and dreary entertainment (if you like quizzes you'd be happy).

Our Queen Victoria experience was excellent
And amazing in April 2026

One particular member of staff by the name of Peter who served drinks on Deck 2 made our holiday. He quietly served those who wished to be left alone and joked with our group and made us feel special. Yet he never tarried when others needed attention

RECENT CRUISE ON QUEEN VIC booked late did it on the cheap £1500 each in an obstructed view cabin deck 4 very comfortable said too wife if food not to good in Britannia WE will eat in the Verandah we eat their twice excellent, then most evenings eat in Britannia as food was pretty good and generally served hot very surprised as they were always busy in the evening the grills could learn a lot from the brit restaurant apart from this breakfast in the lido was bad cold congealed food and massively overcooked bland and cold still did not put on any weight . as for the Q Vic it is looking very worn and scruffy with lido deck at the back lots of splits in the decking with pool and the jacuzzi's not working properly most of the time should point out very noisy creaking when you walk down the stairs at the back of the ship god forbid how anyone can sleep in cabins at the back of the ship. Also too many buckets around the ship collecting water leaks from the ceilings ..Entertainment awful comedian john evans now well past his sell by date not one new joke seen him off and on over the years time to go shows still the same with less cast members and very poor singers the only good entertainment was the rock band the Blue Jays superb in the theatre and superb in the dance hall really rocked please Cunard more tribute rock bands and less violins and banjos PLEASE the rock the ship we are not all over 90years old weather was good in the canary islands but every time we board the vic more and more cutbacks thank god for the new Queen Anne super ship and now by far our favourite 5* as oppose to vic3* could go on but no one listens ,as i said had a good time bar staff in commodore and yacht club excellent great nights in the yacht club one nigh spoiled by the silent disco why ?? people love dancing to the real disco beat met some great people and still looking forward to august on the super Queen ANNE, special thanks to Eric our cabin steward a credit too Cunard also Maitre'D and management team in Britannia restaurant ALL SUPERB

Cunard is the best.Perfect in every way.We only now cruise with Cunard

We have sailed on Cunard cruises for 10 years and just returned from a voyage on QV.

I’m disappointed with the amount of cut backs Cunard have made over the years making which means it’s no longer a better experience than less expensive cruises.

The ship is looking very tatty in places, particularly in our stateroom which was not good. The food is not what it used to be and so limited in choice.

The staff are always lovely but you can see how stretched they are and did get a fair few things wrong.

We have further cruises booked and for the first time are considering cancelling them.

I enjoy my time on Cunard ships. Staff are mainly brilliant. They make me feel a million dollars. Lots of attention to details. Choice of destinations and venues, excellent choices for food and fabulous music and entertainment. I just love being on board and wandering hither and thither. Thank you Cunard!!

We have sailed on over 55 Cunard voyages, and have a further 6 already booked. Speaks for itself.

My first ever cruise and I was a solo traveller and not sure what to expect. This cruise on The Queen Victoria far exceeded any expectations I had. Everything was perfect. The beautiful ship, the outstanding crew, the food and how friendly everyone I met was. Now to start saving for my next one.

This was the best holiday I’ve ever been on. The ship and crew went beyond my expectations

all aspects of travelling on cunard are so exceptional and you are made to feel so welcome by all members of staff in all vocations

We have now completed 6 Cunard cruises and I can say that Cunard always make you special and go above and beyond to make you stay enjoyable.
My favourite ship out of all the Queens is Victoria.

I have been on 4 Cunard ships and really enjoyed the Queen Anne,

A truly exceptonal voyage on Queen Victoriai

We have just returned from a wonderful voyage on Queen Victoria, and I felt compelled to leave a review because the experience genuinely exceeded expectations.

From the moment we boarded, the ship had a real sense of elegance and occasion. The décor, atmosphere and overall standard on board were first class, but what really made the holiday stand out was the people. The staff were consistently warm, attentive, professional and seemed to take real pride in what they do. Nothing ever felt too much trouble.

The service throughout the voyage was excellent, the ship was beautifully maintained, and the whole experience felt calm, polished and special from start to finish. Dining was a particular highlight, and every day seemed to bring another reminder of why Cunard has such a loyal following.

What impressed us most was that the service never felt forced or scripted. It felt genuine. That personal touch makes all the difference and is what turns a good holiday into a memorable one.

This was a voyage we will remember very fondly, and as a direct result of the experience we had on board, we have already booked another Cunard cruise for next year.

Thank you to everyone on Queen Victoria for making our holiday so enjoyable. Cunard should be very proud of the team on board.

Cruised on Queen Anne and what a luxurious experience that was. The crew were professional, friendly, very helpful and warm. I will definitely cruise with Cunard again

We loved being on the beautiful Queen Anne! She is a fabulous ship and the crew are Cunard exceptional, led by an amazing female captain! We had the best time and enjoyed everything the ship offered. We can’t wait to go back on the Queen Anne! We have been on the other Queens and she is a shining star of the fleet!

The ship was beautiful and the staff was excellent in all aspects. It seemed that all their processes like cleaning, serving, etc. were very efficient. There were beautiful flower arrangements in the Grand Lobby. Cruise fare was very good, but then they $5 and $10 (note this is more than "nickeled and dimed") for many things. $4 for a canned soft drink is ridiculous. The food was good, and there was always a wide variety to choose from in both the Britannia and the Lido buffet. Unfortunately, most chicken dishes and other protein entrees were often over cooked. Afternoon tea was a real treat, and we attended most of the days we were aboard. For dinner we did the open seating option (not available on many other cruises), and it worked very well. We could join the queue in the My Voyage app and never had to wait to be seated. The room-service breakfasts were excellent. The app (really a website you could access through the ship's Wi-Fi and not a separate app) had all the information we needed, but it did not have any messaging capability that would have been useful to communicate with family around the ship. TV channels let us keep up with national news and watch some old TV shows. Shows in the theater were excellent, especially when all the theater staff performers were involved. They did a full performance of Come From Away that was as good as any at the West End or on Broadway. Excellent musicians were almost always playing somewhere on the ship, and many were accompanied by singers. Having a launderette on board was a necessity for us, and we were disappointed that many of the machines were out or order at the beginning of the cruise and more followed. Cunard should have a way to service machines that fail during extended cruises. A whiskey tasting I had signed up for was cancelled, but when it was finally held (for just 2 attendees), it was excellent due to the choice of whiskeys and the knowledge of the person conducting it (David). We arrived early for embarkation but did not have to wait to go aboard. Disembarkation was faster and easier than most of the 18 cruises we have been on. We did not use any Cunard shore excursions but used Vacations To Go or scheduled our own activity (a rum tasting in Barbados). We had cruised the Eastern Caribbean on our own boat for over 2 years, so we were familiar with the islands.

My wife and I have been married 55 years in 2027. To celebrate the anniversary we thought I would be nice to go on a Cunard cruise,In January 26 I booked a holiday on the Queen Mary 2 for three weeks M705.I booked through Bolsover Cruise Club The Price quoted was £7200, a lot of money, as it was our 55th anniversary and I will be 82 years old we decided to go for it. Bolsover gave us a discount of £100 taking the price to£7100. I had to pay a deposit of £1089.This was our first holiday with Cunard.
Just a few days later I was made aware that Cunard had dropped the price for the same grade cabin to £6300 with a £200 deposit. Whilst I was in the process of booking the holiday some person at Cunard was planning to reduce the price by hundreds of pounds.
I accept that prices do go up and some prices go lower.
On the 15 April 26 I looked at the prices again The price of the same grade cabin had been reduced to £5450 with a deposit of £100. From £7200 to £5450, Plus the very large deposit taken from me.
A large number of Cunard (carnival) passengers had booked before I booked in January so must have paid the higher price. Remember Cunard motto " BOOK WITH CONFIDENCE"?
As this is my first holiday with Cunard I was unaware of the tipping policy they have in place. After booking I was informed that I would be required to pay up to $40 a day in tips to behind the scenes staff.( $840 in tips for three weeks.) who rely on these tips because their wages are so low. So having taken an extra £1550+ £43 Cunard made in interest from my deposit ( compared to the April price) I am supposed to top up the wages of low paid staff employed by Cunard
Carnival CEO Josh WEINSTEIN recently proudly reported "An all time high financial results with a net income (profit) of $1.9billion for the third quarter of 2025. marking the strongest financial performance in its history"
I do wonder how much of Mr WEINSTEIN,S $1.9 BILLION net income for that quarter is down to paying his staff low wages(which are topped up by the passengers) and Cunard:s sharp? pricing policy.

This was my first Cunard voyage & I can now see why people are so loyal to the line. We sailed on the Queen Elizabeth and she took my breath away. We were lucky to be in the Grills and this took the experience to a whole new level - literally with access to 2 more decks, a beautiful bar and exquisite dining. The thing that impressed me the most though was the crew. The customer service is outstanding. The crew work so hard but are always warm, friendly & accommodating. They really do make you feel like royalty. I can’t wait to book our next trip.