Affordable cues with beautiful designs. I ordered a package deal that came with all the essentials to get me started for my new hobby. I also received my order quicker than expected. The quality is aw... See more
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Review summary
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I purchased the Z Fusion Carbon Fiber Pool Cue (Blue Burl Wrapless). It cost less than $400.00. It has the Z Luc Nitro shaft. It plays better, with less deflection than my more expensive cues. It's... See more
I had a small issue with the engraving on the original shaft. Customer service contacted me immediately and quickly sent me a new shaft. Shaft performs great and looks amazing. A++ customer service... See more
Product was as advertised. Delivery was pretty quick, about two weeks I believe. Much faster than previous purchases.
Company details
Written by the company
Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.
Contact info
N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan Ward, 100000, Hanoi, Vietnam
- cs@cuebots.com
- www.cuebots.com
4.5
Excellent
75 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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You guys sent me the wrong cue
You guys sent me the wrong cue...it was the correct style design but yall didn't send me the correct dimensions. I clicked on 11.8mm shaft and 3/8x10 joint. Y'all sent me the standard promo dimensions from the website. I like to keep all of my cues with the same dimensions so I can interchange the shafts and now i have a black sheep that I can't do anything with.
1 May 2026
Quality was great and shipping was fast
23 April 2026
Cue is fine but customer service isn’t
The cue is fine but the slow and step filled customer service made this a difficult purchase. Being that the company is not in the US, has no phone number you can call, or chat customer service available it makes for difficult communication and resolution of issues.
22 April 2026
Great website
Great website. Exceeds my expectations and supplies all my Cue needs. Top notch
28 April 2026
Is my first carbon fiber
Is my first carbon fiber, pool cue enjoy playing with it my friends tell me I look relaxed with it extraordinary better spin control. Great job on the tip. Better control of the Cue ball thanks for the great service. Will recommend your company for sure.
25 April 2026
Quality of product is awesome.I like…
Quality of product is awesome.I like way this pool cue play it's really good.service is really fast.
18 April 2026
This stick was perfect.Everything I was…
This stick was perfect.Everything I was looking for love the design and the carbon fiber is super smooth.In the hand
18 April 2026
The quality is great
The quality is great, my only complaint is how long it took for it to arrive.
I got the shaft in like 2 days, the but was like over 2 weeks
18 April 2026
Wonderful customer service
Wonderful customer service, quick and appropriate response to customer concerns AND a quality product...if anyone is looking to upgrade your cues to affordable, quality equipment, I recommend the Zluk player and the Evo breaker.
25 March 2026
Your whole experience was great
Your whole experience was great, but the cue was unbelievable. Thank you for letting me buy from you.
30 March 2026
I ordered a pool stick from them
I ordered a pool stick from them. Can't contact them. It's been 2 weeks with no update of my purchase. I won't order anything else from them.
5 April 2026
Unprompted review
Reply from CUEBOTS
Dear Adam,
Thank you for your feedback. We are sorry to hear about your experience and would like to resolve this as quickly as possible.
Our team has reached out to you twice at the registered email address (thedarknight75@hotmail.com) regarding your custom order confirmation, but have not received a response. We kindly ask that you check your inbox and spam folder for our emails.
If you are having trouble receiving our messages, please contact us directly at cs@cuebots.com and we will prioritize your case immediately.
We look forward to hearing from you.
CUEBOTS Support Team
Positive Experience
After ordering my merchandise, delivery was on time and product was just as advertised. I also enjoy that I was able to personalize my cue.
24 March 2026
It was very easy to order
It was very easy to order. I will order some more items later!!!!
23 March 2026
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