Cruisecritic Reviews 6

Royal Caribbean misrepresented a credit card promotion. Both my wife and I were told by their representative that we would receive $300 onboard credit each ($600 total), and that once applied it could not be reversed.

Upon boarding, only $300 was applied. After multiple calls and transfers, they refused to honor what was clearly confirmed and instead offered a restricted future cruise credit.

This is not a policy issue—it is a failure to honor what their agent explicitly represented. Currently unresolved.

This is one of the most corrupted forums I know. It is owned by TripAdvisor which is a huge conflict of interest since TripAdvisor is basically a travel agent. Any information about other Travel agents is strictly forbidden and you will be banned if you just mention any other TA.

Also, the posts are heavily censored and you can be warned or banned for no reason. Your posts might be deleted with no warning and no explanation.

I wasn't sure what to expect from a company called cruise critic because the word critic is Greek basically meaning one who can make judgments. There are actually two sides one who is very negative or one who is more thoughtful and fair but both are critics . I attempted to write a review of my wife and my trip to Bermuda. Bermuda was wonderful but the cruise was not. I rated it 1 which is terrible. The next day I was sent a email stating I went on about one issue so they didn't publish it. I noticed today 10/10 25 cruise critic published a few reviews all good lol.i actually reviewed Norwegian which is the ship in question on a few sites including this great one trust pilot ! And the only one that didn't publish was cruise critic!

The name of the website is fake. If are you allowed to present critical views or question cruising, cruises or cruise lines. If you do, you will be censored and banned. One can not simply trust their one sided marketing messages when all opposing views are suppressed. This is the worst kind of fake website as their name pretends to allow criticism and critics. What a shame!

When sharing my experience with racism on an MSC ship, they suppressed my review.