On the down side I was disappointed with the size of the plants. They were tiny in comparison to those bought at a garden centre for roughly the same price. I appreciate it may be more practica... See more
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UK gardening website specialising in garden plants, garden furniture and machinery with gardening advice from expert gardeners.
Crocus.co.uk Ltd, GU20 6LQ, Windlesham, United Kingdom
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The plants arrived quickly and were very well packed

Reply from Crocus.co.uk Ltd
In the past I have always received good quality products, but at this time I was disappointed as the plants arrived dried out. At least one of them in the bunch was nearly dead. I have managed to give some nutrients for the rest and they seem to have survived.

Reply from Crocus.co.uk Ltd
Healthy plants in good packaging and arrive within stated delivery time. Great service

Reply from Crocus.co.uk Ltd
Was very pleased with the Forsythia. However, the Sambucus “Black Tower” leaves looked as though they may have a problem they are very shrivelled and do not look particularly healthy. The Viburnham Bodentense “Dawn” had a few disease looking leaves that I have cut off and hope it will recover when planted. Certainly not my best purchase from Crocus.

Reply from Crocus.co.uk Ltd
Because you deliver the best plants I have ever had

Reply from Crocus.co.uk Ltd
I purchased some 9cm pot plants from Crocus and I was extremely impressed with the quality when they arrived, and so far they’ve thrived even during a heatwave. The arrived quickly and carefully packaged. I will definitely be purchasing again.

Reply from Crocus.co.uk Ltd

Reply from Crocus.co.uk Ltd
I had two healthy verbenas but one never really took off and despite watering it seems to have died.

Reply from Crocus.co.uk Ltd
It was delivered with care and the plang was incredibly healthy.

Reply from Crocus.co.uk Ltd
Received what I ordered in good condition as advertised and in a reasonable time

Reply from Crocus.co.uk Ltd
Our order arrived promptly with plenty of notice of day and time.
The plants were in excellent condition, still moist in the well packed boxes affording safe transition to their forever home.
We were very impressed and would order from Crocus again.

Reply from Crocus.co.uk Ltd
Extensive range of high quality plants which are expertly packaged and delivered in a timely manner. I would highly recommend them!

Reply from Crocus.co.uk Ltd
Plants are always in great condion and arrive safely . Great for all plants Thankyou

Reply from Crocus.co.uk Ltd

Reply from Crocus.co.uk Ltd
Very disappointed - my plants arrived dried out, broken stems and looking very scraggly - they can barely stand up. Very small and pathetic looking compared to the garden centre locally for roughly the same price.
I’m not sure they’ll survive in all honesty - I know it’s hot, but these would have been dried out and thin looking when packed.
Not sure I’d use Crocus again given this experience - my money would have been better spent at the garden centre.
I’ve contacted customer service and waiting for a response. The packaging was in better condition than the contents.
Update;
I was offered a 30% discount on two plants in the order…totaling £4.80 which is not adequate. I would never have purchased plants in this condition. I have requested to return all the poor quality plants in my order and won’t be using this company again.

Reply from Crocus.co.uk Ltd

Reply from Crocus.co.uk Ltd
The quality is fantastic. Delivery.on time, well packed, with plants arriving in a good condition.

Reply from Crocus.co.uk Ltd
Unlike the garden suppliers I am struggling to even get a reply from - two orders to Crocus and both delivered to my door on the designated days - needless to say I have switched to them for all future supplies.

Reply from Crocus.co.uk Ltd
Terrible. I ordered 12 3 litre hydrangea pots and was delivered 12 2 litre pots. Under the consumer rights act 2015 I am therefore entitled to a refund. Crocus uses a South African call centre so it’s very hard to get a legitimate resolution. Unwilling to compensate for the smaller size so requested a refund and pick up. Advised that, in this hot summer, it’s my responsibility to care for the plants and ensure I’m around for their pick up as someone who works, and not from home. Do not buy from this company. The plants themselves have clearly been grown as close together as possible and are tall and stringy and not very bushy.

Reply from Crocus.co.uk Ltd
Lovely plant and arrived in perfect condition. It was very well packed.

Reply from Crocus.co.uk Ltd
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