Credit Glory LLC Reviews 

9,992
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 709 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, often going above and beyond. Many people highlight the excellent customer service, noting that representatives provide clear explanations and make the process simple and pleasant, ensuring a positive user experience. However, some customers reported dissatisfaction with the service, feeling that promises to resolve issues were not kept and that the service was ineffective. A few others also felt that payment terms were unclear or misleading, with unexpected charges or different agreements than initially discussed.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for being patient,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Service

People report ambiguous experiences with service, with many customers expressing significant dissatisfaction,... See more

Payment

Reviewers mention ambiguous feedback about payment, with many expressing significant dissatisfaction and... See more

User experience

Users describe positive interactions with user experience, often highlighting how representatives made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Renee Brown was excellent to help me resolve my debt, she was very very patient with me and very knowledgeable with her job and she also explained everything to me vey thorough and answered all of my... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(9,992)

725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I dont remember my CSR'S name but he…

I dont remember my CSR'S name but he was amazing! He was informative and walked me through the process, he reassured my understanding and was patient. There was point in conversation I was lost and he recited what he said, reexplained and gave examples from our conversation to make sure I understood. This was a stressful day and I honestly thought this was going to be the icing on the cake but he made it 10x better within 15 minutes of a conversation! I wish I remembered his name but I appreciate your patience and I hope the job recognizes good people like you!

14 April 2026
Unprompted review
Rated 4 out of 5 stars

Chantal was very helpful

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10 stars!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Alex is a blessing!

Alex explains everything in details about my credit history, was very patient and helpful. He helped my daughter as well and both of us got the help that we needed. He is a blessing in our lives. Thank you so much!!!!!!!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Teresa was super helpful

Teresa was super helpful. Went above and beyond I understood the information and made sure I was taken care of from start to finish.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

The representative Whadayne was very professional and informative.

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying to help someone. You live and you learn. I’m definitely looking forward to rebuilding my credit again. Thank you so much, Whadayne. Keep up the great job!!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excelent Help

Excelent Help. He was absolutely fantastic at doing his job he explained everything properly and if i didnt understand he would explain it 2 where i would understand, he answered all my questions and he helped me ultimately get the ball rolling on a bright future. I wish i got his name because he really deserves alot of credit and acknowledgement for being great at customer service and making me feel very comfortable with this whole situation. Thank you again u are great & GOD BLESS

10 April 2026
Unprompted review
Rated 5 out of 5 stars

04/08/2026…

The thing that made my experience easy was working with Lina. Very informative and knowledgeable in helping me get where I wanted to go.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Was made to feel like they were going…

Was made to feel like they were going to help me at the beginning. I never saw a change in my credit but all I saw was money game taken out of my account more than anything. I was not satisfied at all when they were taking money out of my account and I did not authorize it. They also kept calling me all the time.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

My man Alex "Mhm" Martinez

My man Alex "Mhm" Martinez was beyond amazing. This is a person who truly cares and wants the best for us all. We truly connected and I will never forget Mr. Mhm. Thank you brotha. Keep spreading your positive glow. Thank you, truly. Much love, Ian..

8 April 2026
Unprompted review

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