Credit Glory LLC Reviews 

10,007
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 719 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and knowledgeable, often highlighting their patience and kindness. Many appreciate how representatives clearly explain details, options, and processes, ensuring a thorough understanding. People consistently describe the customer service as fantastic, excellent, and amazing, noting the positive user experience. However, some customers expressed dissatisfaction with the service, citing unfulfilled promises and the belief that similar tasks could be done independently. A few also reported issues with payment clarity, mentioning unexpected charges or limited options for debt resolution.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing their experiences as amazing... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the helpfulness and competence... See more

Payment

Customers had ambiguous experiences with payment, with many reporting unexpected charges and difficulty... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 4 out of 5 stars

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

He was extremely helpful. He clarified every question I had and even more. He was patient, and even though there’s was connection issues, he made it work. He was extremely professional. I could tell h... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(10,007)

736 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I dont remember my CSR'S name but he…

I dont remember my CSR'S name but he was amazing! He was informative and walked me through the process, he reassured my understanding and was patient. There was point in conversation I was lost and he recited what he said, reexplained and gave examples from our conversation to make sure I understood. This was a stressful day and I honestly thought this was going to be the icing on the cake but he made it 10x better within 15 minutes of a conversation! I wish I remembered his name but I appreciate your patience and I hope the job recognizes good people like you!

14 April 2026
Unprompted review
Rated 4 out of 5 stars

Chantal was very helpful

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10 stars!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Alex is a blessing!

Alex explains everything in details about my credit history, was very patient and helpful. He helped my daughter as well and both of us got the help that we needed. He is a blessing in our lives. Thank you so much!!!!!!!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Teresa was super helpful

Teresa was super helpful. Went above and beyond I understood the information and made sure I was taken care of from start to finish.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

The representative Whadayne was very professional and informative.

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying to help someone. You live and you learn. I’m definitely looking forward to rebuilding my credit again. Thank you so much, Whadayne. Keep up the great job!!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excelent Help

Excelent Help. He was absolutely fantastic at doing his job he explained everything properly and if i didnt understand he would explain it 2 where i would understand, he answered all my questions and he helped me ultimately get the ball rolling on a bright future. I wish i got his name because he really deserves alot of credit and acknowledgement for being great at customer service and making me feel very comfortable with this whole situation. Thank you again u are great & GOD BLESS

10 April 2026
Unprompted review
Rated 5 out of 5 stars

04/08/2026…

The thing that made my experience easy was working with Lina. Very informative and knowledgeable in helping me get where I wanted to go.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Was made to feel like they were going…

Was made to feel like they were going to help me at the beginning. I never saw a change in my credit but all I saw was money game taken out of my account more than anything. I was not satisfied at all when they were taking money out of my account and I did not authorize it. They also kept calling me all the time.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

My man Alex "Mhm" Martinez

My man Alex "Mhm" Martinez was beyond amazing. This is a person who truly cares and wants the best for us all. We truly connected and I will never forget Mr. Mhm. Thank you brotha. Keep spreading your positive glow. Thank you, truly. Much love, Ian..

8 April 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. I was trying to pay off a debt they lied and misled me. They took $777 out of my bank account. I called them and emailed them several times for my money back, the next day. And three months later no refund or change to my credit report. SCAMMM

2 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is nothing but liars, thieves and broken promises

This company is nothing but liars, thieves and broken promises. I was pressured into signing up and paying the open fees that I couldn’t really afford but due to my situation I was told this was the only way to stop immediate interactions. I told her I did not want to continue with a subscription and I was only going to pay one time because I can’t afford the service. They promised I would not have to worry about additional payments. Then I was charged an additional $99 for the next month. When I called to have them refund it they told me it did not matter what the person before told me that they have a contract and my account does not qualify for refund. I requested the recorded call where I was told it would be one charge only be reviewed and was told it can be requested but due to the contract they are allowed to bill me because I didn’t call to cancel. I did not know I needed to call to cancel because I made it very clear at sign up that I did not want to continue past one month. They have done nothing that I couldn’t have done on my own and actually have done on my own over the last month, with better results. This is a scam company that prays on people who are in a bad situation. Do not give them your money. After filing my complaint with BBB I see there are many complaints stating the same thing. Buyer beware!!

5 April 2026
Unprompted review

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