Credit Glory LLC Reviews 

9,992
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 709 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, often going above and beyond. Many people highlight the excellent customer service, noting that representatives provide clear explanations and make the process simple and pleasant, ensuring a positive user experience. However, some customers reported dissatisfaction with the service, feeling that promises to resolve issues were not kept and that the service was ineffective. A few others also felt that payment terms were unclear or misleading, with unexpected charges or different agreements than initially discussed.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for being patient,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Service

People report ambiguous experiences with service, with many customers expressing significant dissatisfaction,... See more

Payment

Reviewers mention ambiguous feedback about payment, with many expressing significant dissatisfaction and... See more

User experience

Users describe positive interactions with user experience, often highlighting how representatives made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Renee Brown was excellent to help me resolve my debt, she was very very patient with me and very knowledgeable with her job and she also explained everything to me vey thorough and answered all of my... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(9,992)

725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dean was incredible

Dean was incredible! I can't thank him enough for walking me through each step to get me out of it. He's very knowledgeable and understanding, and I would highly recommend credit glory!

14 May 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. They offer to do a service you can do yourself for free. They resolved none of my disputes and keep saying the same thing every month. We sent out the most recent round of letters to the bureaus. I payed for a year and couple months before I realized this wasn't going to get resolved from them.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

The person I spoke to was Tony and I told him I did not want their credit monitoring, but he proceeded to charge me $24.95 anyways they are unhelpful when called. They are a scamming company not to be trusted do not ever even use their credit report for a dollar, because then they use your card information without your permission.Terrifying experience - PLEASE DO NOT USE THIS COMPANY. I called what I thought was a collection agency, and somehow called Credit Glory. The entire time I was led to believe I was on the phone with the collection agency, but before he would give me *any* information, I was told I had to pay a $1 to pull a current credit report. That alone should've been a red flag but this is unfamiliar territory for me, so I knew no different. The charge on my card was from Standard Scores LLC. According to google, by paying the $1, despite being told absolutely nothing about any sort of subscription or service, that was me authorizing them to charge my card $25 monthly for who knows what. I explicitly stated I do not authorize my card to be charged for anything except that $1 report out of an abundance of caution. I called the number today and they would not give me the name of the company until I mentioned a lawyer, then they finally told me it was Credit Glory. So who knows what will happen with my card going forward, but it was a complete waste of 30m, $1, with deceitful practices and hidden subscriptions. Run away.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

They will tell you that you have issues…

They will tell you that you have issues on your Credit Report that simply are not there. They will tell you only they can fix it. I looked later at all 3 and only 1 had an issue they mentioned and it was a 2 minute fix. Do not fall for their scams.

Do not trust them

5 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a negative 10 I would

If I could give a negative 10 I would. Offered me a settlement and later said it would require 99.00 per month until off a credit report that it is not even listed on then wanted an additional 25.00 per month for credit monitoring they would not allow me to decline. After I would not accept their extortion, they canceled my settlement payment and then admitted thru a forwarded additional department that they didnt have the ability to settle the debt. RIP OFF highly deceptive....consume Beware

6 May 2026
Unprompted review

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