I am delighted with my Expert Womens Kiwi Pro Stretch Trousers, because they are comfortable, insect-proof, waterproof, provide sun block... and still felt good in the heat wave. I had Lyme disease e... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I ordered the Nosilife long-sleeved tops and trousers for the whole family for hiking in the Peruvian Amazon rainforest and trekking the Inca trail. They worked brilliantly - they weren't too hot to w... See more
Quality of the Kiwi Pro III trousers and shorts that I bought is excellent, and they are very comfortable. I particularly like the thigh pocket inside, rather than a bulky cargo pocket. However, one s... See more
Excellent quality as always. Good fit and prompt delivery. Bargains available from the outlet. No one cares about seasonal fashion, if you are in a muddy spot or getting rained on, does anybody rea... See more
Company details
About Craghoppers
Written by the company
About Craghoppers
Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.
Mindfully Made
Written by the company
- At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.
Guaranteed For Life
Products that last a lifetime
At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.
Contact info
Basecamp, Mercury Way, M41 7RR, Urmston, Manchester, United Kingdom
- 0844 811 1022
- www.craghoppers.com
4.5
Excellent
13K reviews
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The cap fitted nicely
The cap fitted nicely. Good quality material. Delivery was quick and on time.
Excellent service.
15 July 2026
Craghoppers, my go to outdoor wear
I love craghoppers for my outdoor wear. I like their styling and the trousers fit me well, which being a petite is difficult to find. I love the attention to detail that they give their products. In the days of being able to get products fast. I also appreciate their fast turn around of orders
22 July 2026
I like the shirt t's replacing my…
I like the shirt t's replacing my previous 25 yr old shirt
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have been trying to return 2 pairs of…
I have been trying to return 2 pairs of trousers that are wrong size and the system keep charging me for cost of return, then says "Technical Fault" when trying to do return label.
23 July 2026
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.craghoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
Fabulous!
I love Craghoppers shorts & trousers. They can be used for everyday wear or walking. I recently purchased 2 pairs of the kiwi shorts. They are so comfortable, perfect fit with deep secure pockets. Great service from Craghoppers website.
22 July 2026
Craghoppers service and product great
Craghoppers service was quick, the product is excellent, a skort which is crazy comfortable and good quality. I returned one item and had a reasonably quick refund. Would use again.
23 July 2026
Well-cut trousers
Well-cut trousers, delivered promptly.
Time will tell how durable they are, but currently look great.
22 July 2026
Excellent all round service.
22 July 2026
Delivery was quicker than expected
Delivery was quicker than expected, though the Evri communications were confusing. Love the Kiwi Pro trousers and the merino top. Both have been perfect in Iceland.
18 July 2026
Great website good quality outdoor clothing.
Great website, easy to navigate, lots of choice, plenty of information about products and very easy to order. Regular communication about the progress of my order and quick delivery. Items are well designed and made, the images on the website are accurate and I'm very pleased with my purchase.
15 July 2026
Perfect fit, good quality
The blouse I ordered was a perfect fit, as I already had the same style in a different colour. Good quality as always 😀
22 July 2026
Kiwi shirts
What can I say.
Very happy with the shirts, the only very slight criticism is that I wish the pockets were longer to accommodate my mobile phone.
20 July 2026
Ordering my chosen items was easy
Ordering my chosen items was easy. I received my order within a couple of days , and am delighted with the 2 fleeces I ordered. They will be very useful.
14 July 2026
Unable to contact customer services
I ordered a twin pack of trousers in May one pair arrived the order info said 1 pair was missing I have tried to contact using the email given many many times with no response. The phone number doesn’t connect . Contacting services is impossible. Clothes are great but will never use Craghoppers to order again as out of pocket financially.
14 May 2026
Unprompted review
Reply from Craghoppers
Hi there,
I'm sorry to hear this. I've looked into this and I can see that we have not held such an offer on our website and we do not offer a twin pack of trousers.
I can see that our team have been in contact with you to clarify this and have offered free delivery on a future order.
Kind regards,
Robynne
Absolute joke
Absolute joke. My order has not been delivered, after two weeks. I've emailed three times, not a single response, and now these clowns won't give me my money back.
Go elsewhere, you will be better off.
22 July 2026
Unprompted review
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.craghoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
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