Excellent service. Had an issue with an electronic scope which was quickly resolved. Item was replaced very promptly. Always a huge range in the shop, everything you would need with the confidence to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic advice from James and plenty of patience in helping me make the right choices. You learn about a company's customer service from how they sort out a problem. A damaged case due to the shippe... See more
Had a fantastic time there to celebrate my daughter's 20th birthday. The staff were very welcoming and helpful, and went through everything with us quickly and efficiently so that we could maximise ou... See more
Great advice for a novice. Excellent service and knowledgeable staff. Took their time to understand and help. Mark - thank you! Can thoroughly recommend.
Company details
Information provided by various external sources
The South West's premier air gun centre and ranges which offers 3 fantastic shooting ranges for both people with lots or no shooting experience at all. Our ranges include a twenty-meter air rifle range, a semi-auto BB rapid fire pistol range, and a Simway Hunt Simulator where you can have a go at shooting clays, targets, wild boar, and grouse. Crackshot also has its own shop and gun showroom which offers a large and diverse selection of new and pre-owned air rifles, pistols, gun accessories and more. We are easily located just off the A38 on the Heathfield Industrial estate, Newton Abbot, Devon, where there is ample free onsite parking. Why not pop along
Contact info
Sabre Close 1-2, TQ12 6TW, Newton Abbot, United Kingdom
- www.crackshot.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Had an issue with an electronic scope which was quickly resolved. Item was replaced very promptly. Always a huge range in the shop, everything you would need with the confidence to know that the back-up service is the best.
Came along to get advice about air…
Came along to get advice about air pistols. I found the staff friendly, approachable and knowledgable staff. Spent an hour at their range getting to know my new purchase. Great fun.
Excellent
Great advice for a novice. Excellent service and knowledgeable staff. Took their time to understand and help. Mark - thank you! Can thoroughly recommend.
Always love coming to Crackshot
Always love coming to Crackshot. My son and I love the range and Mark is brilliant and knowledgeable. Great atmosphere, can't wait to return.
I would heartily recommend it to anyone looking for a fun indoor activity.
Had a fantastic time there to celebrate my daughter's 20th birthday. The staff were very welcoming and helpful, and went through everything with us quickly and efficiently so that we could maximise our shooting time. The equipment and ranges were well maintained and a great time was had by all! I would heartily recommend it to anyone looking for a fun indoor activity.
Fantastic advice from James
Fantastic advice from James and plenty of patience in helping me make the right choices. You learn about a company's customer service from how they sort out a problem. A damaged case due to the shipper... sorted without quibbles or problems. At each stage, Crackshot have been responsive, and I trust them and will continue to use them and have no problem recommending them. One expensive purchase later... a Jon Harris tuned Anschutz 9015 HP, Olympic quality rifle. No regrets.
90 minute package purchased as a birthday gift - 200% recommend!!!
I purchased the 90 minute package for my fiance's birthday present. He's ex-army, and said he'd always been a good shot, so thought I'd see if he still had it!!
Was expecting to spend 90 minutes watching him do it (was planning to pop back to the van every so often to check on our pup!), but they got me doing it too!! I haven't shot a gun or rifle in nearly 40 years, but Graham was absolutely brilliant with both of us (focussing more on me, as my man was obviously a bit more experienced and less of a worry!).
Yes, my man still has it - and did better than I did (even though neither of us had the right glasses with us) - but I suprised both of us. I put it down to the patient and clear instruction we had from Graham (we both train for a living... and he was absolutely brilliant!). I was a reasonable shot in my day so good to see I hadn't completely lost it with advancing years, and the reduced eyesight that goes with that!!
We both had an absolutely fantastic time. Such a friendly, helpful and welcoming vibe there from everyone we encountered. We're reasonably local (Torquay) so we will be back and already looking at what it'll cost us to buy our own air-weapons!! I loved both the rifle and pistol part of it, but the boy was keener on the rifle :-)
Great fun experience for my birthday…
Great fun experience for my birthday from my husband. I thoroughly enjoyed it. Thank you for the great experience everyone working there was friendly and helpful.
Great experience
We went for my husbands 40th birthday and what a great experience.
Staff were lovely and so helpful. The set up is really great.
Staff are there to help if you want it or they are happy to let you just get on with it if you’re comfortable to do so.
Would definitely recommend and we will 100% be returning with family and friends.
MAKE THIS PLACE YOUR FIRST POINT OF…
MAKE THIS PLACE YOUR FIRST POINT OF CONTACT-having bought a rifle online which was leaking and having it replaced 3 times always with the same fault on each rifle, I decided it would be best to deal with some experts more local to me. Upon arrival we were surprised to see such a wide selection of guns on offer both new and preowned. Having come to terms with the fact that if I wanted something that's going to last a lifetime I would have to spend more money the very helpful staff helped me narrow down my search based on the needs I gave them. Regulated, .22, PCP, etc. If the staff were ever unsure on if a gun was regulated they were honest about it and went away to check. Personally I would rather someone be honest about not knowing something and check than give potentially false information and I think its unreasonable to expect anyone to be an expert on every product and option they have on offer so was very pleased with the diligent efforts made. I settled on a gun that was right for me which they also had a preowned version of and allowed me to try the preowned version for an hour on their indoor range to ensure it was the right rifle before making any final commitments. I was so impressed with the gun and the service and staff not only did i buy the rifle for myself, I also bought another rifle for my father and a new scope. The deal that was put together for us was amazing and too good to walk away from. Whilst I'm not suggesting anyone should enter this establishment and try and beat the staff up over price, I can assure you they will do everything possible to ensure you feel welcomed and cared for and in our case they have certainly secured customers for life. For our future gun needs, this will be our first point of contact for sure.
First time experience here
First time experience here. Very happy with it. Staff very helpful and very knowledgeable. Really good range of guns new and second hand. Ammo. Oils. Sights. Bags. Amazing prices on the pistols and rifles. Shooting range is fantastic. Did the mixed bag of pistols and rifles and got some really shots. Definitely going again.
Excellent experience
Very knowledgeable staff and so helpful Chaz spent time making me conversant with my new gun safety, filling, loading together with trying various makes and weights of pellets and zeroing the scope excellent experience thanks
My HW100S had a big power drop
My HW100S had a big power drop. James tried to see a problem but had to go back to Hull Cartridge. All done and shooting great. Eric has a great team and nothing too much of a bother. Service is 10/10 and true to their word will get it sorted. Thanks guys.
Excellent Shop and service
Drove down to Crackshot in Devon, from Bournemouth.
It was well worth the journey. Brilliant service from Chaz, Helped me from start to finish, he answered all my questions, and gave great advice on choosing an air rifle. They have a much bigger selection than is on their website. If you are thinking of buying anything shooting related, Go to Crackshot Devon. Many Thanks, colin.
Cracking Service from "Crackshot"!
Went to buy an Air Rifle as due to a fire at my Flat last year my other rifle was destroyed.
After a very small issue regarding an email I had sent was sorted out, I was totally looked after by Chaz who gave me a great deal.
I left with an Air Arms S400 a lovely case a silencer some scope mounts, Oh and a tin of pellets thrown in for good luck, well within the budget I had set myself.
Once again many thanks for looking after me, I really cant wait to try my new rifle out down the Club on Saturday, I would have tried it at Crackshots Range but was pushed for time.
Highly recommend this shop as all the staff there really make the effort to ensure customer satisfaction.
Fantastic day
We had a shooting experience yesterday and had a brilliant time.
The staff are knowledgeable, professional, approachable and friendly.
We used the riffles and pistols. Both ranges and lanes are clean, clear and (I am disabled and walk using sticks) comfortable and accommodating for my needs.
Thank you guys for a fantastic day. Teresa & Chris
My rifle fell over
My rifle fell over, and the back end of my moderator sheared off from the shroud. I phone up Crackshot and James had one in front of him, he put it straight in the post, saved me a whole lot of money. Can't get much better service than that!!
Great Fun For Birthday Parties, Team Builds & More!
I made a booking for my sons 12th birthday party with some of his mates and even our 16 year old daughter. I thought it might be fun, but my son was keen to play paintball instead.
The staff were amazing from the get go! They explained the safety aspect and the rules in a clear, concise way and with some fun. Chaz, who was helping us all was on hand always, and made sure everyone was safe, wasn't getting stuck and was having fun and even improving on their abilities. Overall the lads had Air Rifle shooting, Air Pistol shooting and time on the Simulator. All of which the lads had loads of fun, there was friendly competition and the lads are now asking when we can all go back again! Plus my kids are now asking if they can take up air rifling as a sport. I would highly recommend this as a venue, a team building exercise and if you're wanting to get into the sport they have a fantastic range of equipment and second hand stuff too. I'm sure we will be seeing the team at Crackshot again soon!
Very helpful, excellent customer service
Very helpful, vast range of pistols and rifles. Customer service is excellent, many thanks.
We absolutely loved our firing session…
We absolutely loved our firing session with Crackshot ( 59yr old and two teenagers). Our instructor was absolutely brilliant: very patient and really helpful and clear about what we needed to do.
We did competitive firing of moving targets ( esp liked the bottles in the Wild West saloon); and rifle shooting at targets on pulley systems ti retrieve the target cards. Such fun. As a Mum I wondered if this was a wise activity for my teenagers, but it was so professionally done, very tasteful; can highly recommend it. I’m framing my targets! Really enjoyed ourselves. Can’t recommend this enough.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








