I ordered a large sideboard from Cotswold company. I paid extra for packaging to be removed and taken away and to choose a day and time slot and everything went through much more smoothly and quickly... See more
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Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, United Kingdom
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
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Well Done
Ryan and Chris were very efficient and friendly. I was having a damaged larder unit replaced and although I was very disappointed that it had initially arrived in a damaged state, Cotswold were very helpful and efficient in replacing it. The men had to take the damaged one away and put the new one in and they did it very well. On the whole very impressed with the Cotswold company. The quality of the furniture and the calibre of staff, including the delivery people, is exceptional.
Cotswold is a must.
From the first point of contact with the Cotswold Company they proved to be a professional and efficient Customer friendly company. Our initial point of contact was Chay Ager, who proved to be very friendly and helpful in arranging a repair to a unit of furniture with the Emmiera Group. An appointment with Emmiera was quickly arranged and on the allotted day the Emmiera technician arrived within the pre-arranged timeslot and completed a very professional, quallty repair. I would certainly recommend the Cotswold Company as an excellent supplier of quality furniture.
Great delivery men
The delivery men, Gary and Jake, were on time and extremely polite, helpful and courteous
After having a delivery pair who looked…
After having a delivery pair who looked at the door apetures and said they could not deliver what a breath of fresh air to meet,Gary and Jake who were courteous and friendly took the utmost care and made sure we were completely satisfied 5 stars
Chris and Ryan were very sweet and…
Chris and Ryan were very sweet and lifted the box inside for me and even gave us Cotswolds fudge, thank you both ☺️
Gary and Jake were both great
Gary and Jake were both great, very helpful and really mindful of the cats.
Lovely lads 🙌
Ryan and Chris delivered to my house…
Ryan and Chris delivered to my house and had exceptional customer service. Took all packaging away and were still smiling from start to finish with excellent communication skills. Thank you!
Came out to replace wardrobe and…
Came out to replace wardrobe and reassemble, the guys who came to replace it was very good and polite, excellent customer service.
Rob and the team at the Norwich store and CHD
Rob and the team at the Norwich store were really fantastic and were really kind to our two grandaughters while we were choosing our furniture.
Marlon and Damian delivered our sideboard this morning and had the same level of customer service that we had experienced in the store. Thank you for such a great experience CHD and Cotswold Company
New corner display cabinet
I was very pleased with my purchase. It was delivered on time , and looks great. All packaging was taken away, which was helpful .
Great bit of furniture delivered on…
Great bit of furniture delivered on time. Would recommend this company.
Excellent service from Chris & Ryan…
Excellent service from Chris & Ryan with my delivery this morning. Lots of care and attention provided with the sideboard.
Keep up the great work
The delivery was made well within the…
The delivery was made well within the advised time slot. The two delivery guys were friendly, polite and helpful. Thank you.
Great Delivery Service
It was very simple ordering my sofa online. Especially pleased to be able to phone the company and ask questions regarding my order.
Ryan and Chris were really friendly delivering my new sofa. They were on time and very helpful. I even got some fudge!
The sofa is beautiful
May use AI-assist with repliesRead more
Didn’t deliver on the day they should…
Didn’t deliver on the day they should have & I paid for that delivery & had to use another courier to deliver the following day…

Reply from The Cotswold Company
Nick & Raj were totally professional
Nick & Raj were totally professional. They promptly unloaded our furniture and nothing was too much trouble for them.
Thank you Maciej and Dan!!!!
Thank you Maciej and Dan for my delivery today. Brilliant service they even brought it up to the 1st floor for me with no problems lovely couple of lads would highly recommend!!!
Attractive well made furniture
I had seen a lovely round extendable dining table online. I visited your Godalming store to see the table in real life. Your assistant Trish met us at the store and showed us to the table. She was helpful and knowledgable. The carried various chairs from other displays to show how they looked with the table. She demonstrated the easy extendable feature. I must say that I was lucky to be helped by Trish. She was charming and helped me to decide on this table. I put in an order with full confidence in your products.
Despite the delivery being late
Despite the delivery being late, but with roadworks, tractors and traffic everywhere it can’t be helped and I was updated with new delivery times, the actual placing of the furniture was perfect and Ryan &Chris were very helpful and respectful. Thank you
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