The Cotswold Company - Godalming Reviews 

Would have liked the store to have the piece of furniture I wanted on show. I have had to order without seeing it.
Also the store lady was in my opinion not helpful, sent us up steep stairs as she said it was up there ( it wasn’t) had to come back down to speak to her only to go back up to see something similar but not what I wanted.
I am happy to order on line but would have liked to see it first. Buying a piece of furniture for £450 without seeing it first is not ideal.

Gary + Jake driver 6
order number 6473623

great delivery, thank you. Unpacked and took the rubbish away, we are happy with the service - well done

The ladies in your Godalming branch were all extremely helpful in explaining and demonstrating your products.
3 ladies helped us and I found the whole experience positive and professional. We purchased a set of dining chairs.

The friendly and helpful staff in all my recent transactions made shopping at The Cotswold Company a pleasure. Notably Jackie, who gave me a considerable amount of her time and expert advice when matching cushions and throws to the two new sofas I’d bought from the shop recently. She showed me different combinations of size, pattern and texture, which I wouldn’t have thought of myself, and I’m delighted with my final purchases which really enhance the sofas. I very much appreciated her design advice. Thank you.

Lisa and her colleague were excellent. Very attentive, understanding and patient.

The only downside, is that the company don’t take American Express in store, which is unfortunate.

Lisa Ann, was a knowledgeable and personable sales lady. She knew the stock and she made sure we got price match deals with John Lewis as appropriate.
The proof of Cotswold will be in the delivery and quality of the product, but the sales delivery was first class.

Matt H and Adam delivered and assembled a wardrobe for me. They were polite and careful with my property. They kept me informed of what was happening and made a great job of assembling it and putting in the right place. All the rubbish was cleared away. It was a speedy and easy process.

Very clean and everything really clearly laid out. I’ve bought from Cotswold company online many times but always come into the showroom to see it. Staff always very helpful

Friendly, helpful and knowledgable

Very pleasant shopping experience in Godalming 😀👍👍

Very helpful and informative member of staff helped us. Made suggestions and offered advice

Good products need to work on delivery company

Easy to order online, friendly staff in store. Delivery was quick, having just moved we have had a lot of deliveries so can compare service. Charlie and Matt were the best delivery guys we had , friendly, helpful and careful.

Verity was very clear, friendly and helpful!
I rang to query something and she made the buying process very easy for me! Verity very kindly provided her telephone number in case I needed it which i did and then she was able to amend my order swiftly and I even had an email to confirm. Excellent service!

Beautiful interiors and good use of a disused building. Lots of products to view. Knowledgeable, helpful and friendly staff.

Easy on-line ordering. Good updates and communication before delivery. Efficient and polite delivery experience. Good quality furniture.

Our delivery was carried out by Kain and Jon. They were polite, informative and tidy. They were polite and friendly and worthy of a 5 star review.

Helpful and knowledgeable staff, who communicated clearly.

The delivery team were very helpful and made getting the table and chairs into the house effortless.

The table and chairs themselves are excellent quality and very easy to use. The extension mechanism on the table is very smooth and we are delighted with the look of them.

Bed was delivered and installed. Despite some doubts it was also moved into the correct place.