Earle & Neil 6830180 were both extremely polite and delivered/ assembled our new armchairs quickly and efficiently. All surplus packing materials were removed. We are extremely pleased with the servic... See more
Company replied
Unit 2 Portfield Retail Park, Portfield Way, PO19 7YH Chichester, West Sussex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Earle & Neil 6830180 were both extremely polite and delivered/ assembled our new armchairs quickly and efficiently. All surplus packing materials were removed. We are extremely pleased with the servic... See more
Company replied
Great delivery team from Cotswold Company, my units came extremely well packed, but Morgan & Jacob unpacked everything outside, to avoid bringing any mess into my property. They were extremely caref... See more
Company replied
We have recently purchased several items from the Cotswold company in Chichester. The staff have been friendly and helpful. It’s good to see the items set up as show rooms. Today we had a delivery-... See more
Company replied
Gary and Jake arrived within the time frame they gave us. They were very polite and carefully brought in our delivery. We were very happy with the service and the products. We will definitely be buy... See more
Company replied
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Written by the company

Unit 2 Portfield Retail Park, Portfield Way, PO19 7YH, Chichester, West Sussex, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gary and Jake arrived within the time frame they gave us. They were very polite and carefully brought in our delivery. We were very happy with the service and the products. We will definitely be buying from you again

Reply from The Cotswold Company - Chichester
Earle & Neil 6830180 were both extremely polite and delivered/ assembled our new armchairs quickly and efficiently. All surplus packing materials were removed. We are extremely pleased with the service that we received.

Reply from The Cotswold Company - Chichester
We have recently purchased several items from the Cotswold company in Chichester. The staff have been friendly and helpful. It’s good to see the items set up as show rooms.
Today we had a delivery- we were kept informed about the expected arrival time. The drivers (CHD 4), Gary and Jake, were very courteous, friendly and helpful. Thank you.

Reply from The Cotswold Company - Chichester
They pointed out problems with the finish and were helpful and polite
This is the first time I have ordered anything from the Cotswold Company, and I would recommend them. The service at the shop was excellent, the delivery was smooth and quick, and the sofas are stylish and comfy.
Great delivery team from Cotswold Company, my units came extremely well packed, but Morgan & Jacob unpacked everything outside, to avoid bringing any mess into my property. They were extremely careful bringing in the very heavy units, then placed them exactly where I wanted them. All packaging was then removed to the van - even a couple of light pieces which they ran down to recover after caught by a slight breeze.
Could not be happier with Morgan & Jacob’s service. Thanks guys.

Reply from The Cotswold Company - Chichester
The Cotswold Company have been the nicest company we have ever dealt with. Lovely products set out in a very stylish show room, very efficient ordering process and delightful, helpful staff in customer services. I cannot recommend this company enough.
Wonderful sofa. So comfortable, great design and well built. Delivery team were amazing.. took their time and real care with our new sofa. Big thanks to Matt H and Nick for being so professional and considerate.

Reply from The Cotswold Company - Chichester
Absolutely brilliant service from Mavino and Earle. Both were cheerful, helpful and sorted the delivery in double quick time. Both were a credit to your company, thank you.

Reply from The Cotswold Company - Chichester
Recently bought the dove hallway cupboard and three drawer hall shoe storage. Deliver was easy and quick and the delivery operatives set up the furniture in its place and removed the rubbish. Good communication from start to finish.
Gary and Jake arrived in the time slot they knocked and checked the area before unloading and putting in place showed me where everything was .they we’re professionals polite and able to communicate well .Thank you for an excellent delivery experience.

Reply from The Cotswold Company - Chichester
Ordered two sofas plus some extra material to cover existing footstools. All delivered earlier than initial estimate. Delivery was very efficient, Ian & Canice very polite and helpful.

Reply from The Cotswold Company - Chichester
The sales staff were extremely helpful. Once we had ordered the sofa we were kept informed of progress withe the order. The sofa arrived on time and the delivery men, Gary and Jake were extremely professional and friendly. We are very satisfied with the service from start to finish

Reply from The Cotswold Company - Chichester
Great communication and great delivery
Beautiful brand new store in Chichester with lots of room set ups for ideas and inspiration. Not a lot that can be bought straight away and mostly needs to be ordered. I was buying mostly decorative pieces and it was still the case.
Their delivery charges and policies are ridiculous.
When spending an awful lot of money you would assume delivery is included but it’s not. It cannot be delivered to store for pick up so you are stuck with the charges. Adding to the annoyance, if one item you order doesn’t ant ready for 10-12 weeks you either have to wait for everything to be delivered together and wait that long! Or pay another delivery fee to have the rest of your items delivered sooner! There is no flexibility on this and it made me think twice about ordering.

Reply from The Cotswold Company - Chichester
Earle and Mark were a pleasure to have as our delivery team. They were careful, considerate and a great sense of humour . Nothing was too much trouble. We hope they will be our delivery team tomorrow.

Reply from The Cotswold Company - Chichester
The delivery experience was as excellent as the buying experience. The delivery team (Matt and Anthony) couldn't have been more helpful, carefully unboxing each item before placing it in the two rooms as required after a thoroughly inspection - nothing was too much trouble for them and they were true ambassadors for the Cotswold Company. Well done guys!
had my first delivery today from the company and I have to say it was seamless. The delivery team, Matt H and Adam were efficient and friendly. They assembled our table and pantry cupboard removed all the packaging. Very happy with our service today and would definitely recommend. Thank you

Reply from The Cotswold Company - Chichester
Matt H and Adam were really helpful with the delivery, locating the best route into the middle of the house, and very professional and efficient in their delivery, unpacking and set up.
The Chichester store was also really helpful, allowing us to move a lot of different furniture around within the store to see what different styles and colours looked like next to each other.
Very happy with the service and delivery.

Reply from The Cotswold Company - Chichester
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.