Corsair Gaming, Inc. Reviews 

The RMA service was fast, I received my replacement PSU in about a week and I was updated every step of the way. The customer service employees are very polite, helpful, informative and reassuring. I did a similar RMA years ago with Corsair and I'm glad to see the process is still as efficient and effective.

Huge thanks to Corsair's technical support team. They reviewed my case, understood my unique situation, and resolved my PSU warranty issue faster than expected. It’s great to know a brand stands firmly behind its products. Highly recommended!

Raton S. and Corsair delivered an outstanding customer service experience. I was facing a unique situation where I couldn't return my defective keyboard due to strict local export regulations and Raton was very understanding. Not only did they manage to approve me a replacement unit but also surprisingly accepted my additional request to add a PALM REST with it! Now that's what I call a proper customer service. It was a really smooth experience overall and I really hope to stick with Corsair for my future peripherals.

Excellent service, very quick and concise, and very friendly

Excellent customer support from Corsair.
I had an issue with the tempered glass side panel of my Corsair 3000D RGB Airflow and contacted support because I could not find the replacement panel available to purchase on the website.
Andrew Freeman first helped me by requesting the necessary information, and Matthew B. then handled the replacement request quickly and clearly. Corsair sent me a replacement side panel, and it arrived perfectly.
Very satisfied with the service. Fast, helpful and professional support.

I had to make an RMA on a power supply. The entire technical support team made the process extremely easy and were very understanding of the issues regarding my particular case.
Raton in particular was great and really helped streamline the RMA process.

Corsair was quick and courteous in issuing an RMA for an M.2 drive. Great customer service. In fact, I purchased and installed a new Corsair 850x PSU just the other day which shows my confidence in their products and the warranty behind them. Mel was very professional and easy to deal with also.

The customer service was absolutely great! Thanks to the help of Jason G. I succeeded in finding a solution to my problems: Jason followed me all through the path to the Solutions and guided me in a very special way!
In a world today dominated by the lack of real assistance or fake assistance by AI, Corsair emerges for its great assistance and customer service. Thank you so much! ❤️

Nice and kind support & customer service, variety of products, great! Have over half a PC from Corsair only.

I had an excellent experience with Corsair support.

My RM1000x power supply started having issues after many years of use, and the support process was smooth from start to finish. Matthew B. was extremely helpful, professional, and responsive throughout the entire case. He took the time to review all the information I provided, answered my questions, and guided me through every step of the warranty process.

I've been using Corsair products for years, including power supplies, RAM, keyboards, and headsets, and this experience has only reinforced my confidence in the brand.

A special thank you to Matthew B. for his outstanding support. He made the entire process stress-free and was a pleasure to work with.

Highly recommended.

Well for one, the product was not replaced due to apparently being "discontinued", EVENTHOUGH it still appears on your web page
Second: I asked a few questions to which NO ONE replied. It's like robots are handling my situation.
Third: Phone number for corsair support appears completely useless since all I get is answering machine options and deference to the web page at every turn.
Edited 20260609
Another messed up site here too. No option for me to reply.
Here is my ticket # 2009005219

Amazing support in getting a replacement glass for a brand new Corsair 6500 build; broke during build. They quickly sent me a new one no charge 😍

I would like to highlight the excellent customer service I received during my RMA process. From the beginning, Andrew was very clear, helpful, and professional in explaining each step, which made everything much easier to understand.

Even though my case was not a standard one, the team showed flexibility and a great willingness to help. The instructions were precise, and the follow-up was quick, which is something I truly appreciate in situations like this.

Overall, it was a very positive experience. This is a great example of what customer support should be like. Many thanks, especially to Andrew, for his support throughout the entire process.

Clear and fast communication, thoughtful and proactive, and we arrived at a good solution.

Andrew Freeman from Corsair gave clear guidance in assisting me through the warranty replacement process. I was very pleased to be dealing with someone who I presume is a human rather than a chatbot, due to providing thought-out responses to my queries and coming across as professional and knowledgeable rather than cloying or overly script-driven, as I've experienced with other vendors named after a Brazilian river.

Excellent customer service from Andrew Freeman at Corsair. My product was out of warranty, yet he still arranged a free replacement as a courtesy. He was professional, helpful, and kept me informed throughout the process.

It’s rare to see this level of support, and I truly appreciate Corsair standing behind its customers. A big thank you to Andrew for going above and beyond. This experience has strengthened my trust in Corsair, and I will gladly recommend their products to others.

The staff were great. Service great and fast. Replies as well. I am very happy with the service and customer service

Needed a replacement side panel for my 4000D, Matthew B from support really came through for me. Big thank you to Corsair and Matthew, will definitely be sticking with this brand going forward.

We are very grateful to the Corsair team for their assistance in resolving the issue with our case's front panel. Even though it wasn't possible to replace it, they offered us a much better alternative.
Our assistant was Matthew B. !!

A few weeks ago, my PC stopped working. Only one LED on the motherboard was lit, but everything else was dead. After some testing with other components, I also tested the CORSAIR RM1000x power supply, following the online instructions. The PSU only had a service voltage of 5V, but everything else was still off. Since the warranty was still valid, I requested a replacement, which was granted after some discussion with Andrew Freeman, who was immediately understanding and helpful. A few days ago, the replacement PSU arrived, and I was able to use my PC again.
A few weeks passed between ticket opening, handling time, and parts shipment, but fortunately, I had another PC available, which allowed me to continue working and didn't force me to buy a new PSU.