I love Cornish Smugglar T bags not too strong but still a lovely colour when brewed and tastes like no other so glad I can order from you and receive them promptly.
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Unlike with coffee, teabags decaffeinated by a non-solvent process are quite rare. Had previously used Clipper, but they skimp so much with the quantity of tea in the bags that I was using 2 per mug!... See more
Superb tasting tea and coffee. I bought a bag of the coffee while on holiday in Cornwall and now I have a subscription all year round. Great value, and the threshold for free delivery is quite easy to... See more
All delivered very quickly and all neat and tidy. Obviously can’t rate quality of items on this delivery as yet but historically all have been excellent
Company details
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Cornish Tea & Cornish Coffee brings you proper tea, coffee and tisanes sourced from the best locations and made in Cornwall. Founded in 2012 you might know us for our iconic orange Smugglers Brew boxes, or for the great coffee you drink in some of the best hotels and restaurants. We're proud to be independently Cornish and to be able to share our great tasting teas and coffees with the world.
Contact info
United Kingdom
- www.cornish-tea.co.uk
4.8
Excellent
475 reviews
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Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Prompt delivery
Prompt delivery, the goods are very good, I love the tea and the cruffins are delicious.
28 February 2024
Very Short use by date
They arrived on the Saturday, with use by date of the next day, which is a bit disappointing, as I had ordered x6 cinnamon and x6 Nutella cruffins, so have to freeze them all.
On the plus side, I received x6 free Cornish tea bags in each box, plus free postage and a free mug. ( Bonus )
I love Cornish tea and drink it all the time, as and found it while I was living there for a while. I would buy them again but hopefully they will have a better use by date.
28 February 2024
Reply from Cornish Tea & Cornish Coffee
Thank you for your feedback regarding your recent order of our cinnamon and Nutella cruffins. We sincerely apologize for any disappointment caused by the use-by date discrepancy.
After investigating your concerns, we believe there may have been a labeling error. Rest assured, your cruffins were freshly made the day before dispatch, and they maintain their freshness for over a week when stored in an airtight container. Additionally, they can be enjoyed directly from the freezer by warming them through.
We understand the importance of providing accurate information to our customers, and we regret any confusion this may have caused. Your satisfaction is our priority, and we are grateful for your understanding.
We're delighted to hear that you enjoyed the complimentary Cornish tea bags and mug. We hope they added a touch of joy to your experience with us.
Thank you for your support, and we look forward to serving you again soon. If you have any further questions or concerns, please don't hesitate to reach out to us directly.
This is the third time we've bought…
This is the third time we've bought cornish tea in bulk albeit the first time direct . My wife likes cornish tea smugglers brew. Buying cornish direct is simple and quick .Nice tea.
16 February 2024
First time to order from you guys,just…
First time to order from you guys,just been introduced to chai and find it to be both relaxing and refreshing to drink
16 February 2024
First Rate Service
First Rate Service. Despatched Very Quickly. Satisfied Return Customer !
16 February 2024
Brilliant tea.lovely company great…
Brilliant tea.lovely company great customer service.
16 February 2024
Excellent Tea
This Tea is amazing we discovered this whilst on holiday. Website easy to navigate and quick delivery.
16 February 2024
Delicious tea quick delivery
16 February 2024
3weeks on order not received.
Placed order on 23rd Dec, told 28th Dec it was dispatched, but still waiting.
Chased for an update on my order, was told logistics firm had issue in my area and feel like Cornish Tea have washed their hands of the issue - gutted as love the product. If paying a considerable amount for postage there should be a delivery guarantee.
13 January 2024
Quality products
Lovely tea.
Speedy delivery.
Will definitely order from this company again.
2 January 2024
Great tea good friendly service
2 January 2024
Awesome as always
2 January 2024
Easy to use website
Easy to use website. Good description of products, making decision and ordering easy. Delivery was very quick, and my well packaged parcel arrived safely.
A good experience.
2 January 2024
Just love the quick turnaround
Just love the quick turnaround, for such a great product
30 November 2023
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