I love Cornish Smugglar T bags not too strong but still a lovely colour when brewed and tastes like no other so glad I can order from you and receive them promptly.
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Review summary
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Reviews shaping this summary
Unlike with coffee, teabags decaffeinated by a non-solvent process are quite rare. Had previously used Clipper, but they skimp so much with the quantity of tea in the bags that I was using 2 per mug!... See more
Superb tasting tea and coffee. I bought a bag of the coffee while on holiday in Cornwall and now I have a subscription all year round. Great value, and the threshold for free delivery is quite easy to... See more
All delivered very quickly and all neat and tidy. Obviously can’t rate quality of items on this delivery as yet but historically all have been excellent
Company details
Written by the company
Cornish Tea & Cornish Coffee brings you proper tea, coffee and tisanes sourced from the best locations and made in Cornwall. Founded in 2012 you might know us for our iconic orange Smugglers Brew boxes, or for the great coffee you drink in some of the best hotels and restaurants. We're proud to be independently Cornish and to be able to share our great tasting teas and coffees with the world.
Contact info
United Kingdom
- www.cornish-tea.co.uk
4.8
Excellent
475 reviews
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Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Tea and coffee arrived quickly and was…
Tea and coffee arrived quickly and was well packaged. We are currently enjoying both. This is a good company to deal with.
30 May 2024
Reply from Cornish Tea & Cornish Coffee
Thank you so much for your kind words! We're delighted to hear you're enjoying your tea and coffee. Speedy delivery and good packaging are our superpowers! 🦸♂️☕🫖 Looking forward to serving you again!
Great cup of tea and excellent service
Great cup of tea and excellent service. We have not tried the cruffins yest but I'm quite certain we will enjoy them. We chose the nutella ones.
30 May 2024
Reply from Cornish Tea & Cornish Coffee
Thanks a ton for your lovely review! We're thrilled you enjoyed your tea and our service. As for the Nutella cruffins, get ready for a treat – they’re about to steal the show! Come back soon and let us know if they live up to your expectations. 😊🫖🥐✨
I have a standing order for the tea it…
I have a standing order for the tea it arrives punctually and in good order every time. Great tea.
29 April 2024
Ordered a few of your products
Ordered a few of your products. Always good quality and prompt delivery.
1 May 2024
On time delivery and great tea!!
4 April 2024
Much better delivery by Royal Mail
4 April 2024
Excellent speedy service
2 April 2024
I bought the vanilla Chai
I bought the vanilla Chai - this is my new favourite tea unfortunately I ordered 3 boxes and immediately lost a box to my mother once she tried mine ….. apparently it’s her new favourite tea now .
Absolutely delicious - I haven’t tried any of the free samples that came with my delivery yet but look forward to trying.
Thankyou - you now have 2 regular customers
2 April 2024
Lovely tasting Cornish cruffins
28 February 2024
Reply from Cornish Tea & Cornish Coffee
"Thanks a bunch for your kind words! We're thrilled you enjoyed our Cornish cruffins - they're like a little taste of sunshine from the coast! 🌞 Your support means the world to us, and we can't wait to serve you more delicious treats in the future. Stay cruffin-tastic!" 🥐✨
CorA Treasure in Every Cup: Cornish Tea's Smugglers Brewnish Tea's Smugglers Brew is a…
Cornish Tea's Smugglers Brew is a revelation for tea lovers. The blend is robust and rich, yet perfectly balanced, embodying the spirit of Cornwall with every sip. The superior quality of the leaves ensures a delightful experience consistently, presenting a deep amber hue that's as inviting as a Cornish sunrise.
The sustainable packaging is thoughtful, and drinking a cup feels like partaking in a piece of Cornwall's heritage. Ideal for any time of the day, Smugglers Brew has become my go-to tea, and I'm confident it will win over anyone who tries it. A five-star brew, indeed!
11 March 2024
Unprompted review
Reply from Cornish Tea & Cornish Coffee
Ahoy there!
Thanks for setting sail with our Cornish Tea's Smugglers Brew! Glad ye found it a treasure worth hoisting the flag for! Our blend's as bold as a pirate yet smooth as the sea. With finest leaves and sustainable packaging, it's like raisin' a toast to Cornwall's heritage. Here's to many more adventures with Smugglers Brew – a five-star brew that'll shiver the timbers of any tea lover! ⚓🍵🏴☠️
Used the company to place an order for…
Used the company to place an order for their Tea due to the problems of trying to get it locally in the size i need. The delivery was dispatched quickly in two shipments. Information was supplied, Only one box turned up, the other was either left outside my house or lost (This is not the fault of the supplier). Once contacted the supplier very quickly replaced the missing items. Thank you. The quality of their products is high, Tea Coffee and their Cruffins.
28 February 2024
Best tea ever
Best tea ever! They sent it right away (even though I haven't received it yet, but that's due to USPS.)
28 February 2024
Ordered for a friend no shipping information until delivery. Not great.
Dear Cornish Tea and Coffee, they have arrived. And thank you for the explanation, Royal Mail are the ones at fault here, not your product, which is excellent.
28 February 2024
Reply from Cornish Tea & Cornish Coffee
Thank you for bringing your experience to our attention. We sincerely apologize for any inconvenience caused by the shipping of your friend's order. We recently transitioned to Royal Mail from DPD based on valuable feedback from our customers, aiming to improve our overall service quality.
Regarding your specific order, it was processed during our initial transition phase, resulting in an untracked shipment. We acknowledge that this was not up to the standards we aim to maintain. As a result of this learning experience, we have implemented a policy to ensure that all orders are now shipped with tracking information, despite it not being an initially advertised service.
We greatly value your feedback and are committed to continuously improving our processes to better serve our customers. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly.
Excellent products !
Website was easy to use and i have already been on to order more items !
28 February 2024
I took advantage of a great deal
I took advantage of a great deal. It was easy to order online & well packaged when it arrived. However, I feel delivery was a little slow. I was notified that my order had been shipped on a Wednesday, but it didn’t arrive until Saturday, by which time, there was only one day left on the best before date. 12 cruffins to eat in a day was a bit much. Although, they were incredibly tasty and I love my free mug.
28 February 2024
Awesome company
Awesome company! Love the tea, the cruffins are incredible and such a value. And the giant orange mug is my favorite mug, I always dig for it in the cabinet. I love the shape of the handle in my hands, just perfect.
28 February 2024
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