Cooptravel Reviews 

67
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

I have just come back from South Africa - we did Kruger the big 5 private tour and all I can say is that the whole experience was absolutely amazing. Everything was perfect right from being pi... See more

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Rated 5 out of 5 stars

Have done multiple bookings now with Coop and have had brilliant experiences all round. My last family holiday was a steal as came in £400 cheaper than the normal tour operators by them using their in... See more

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Rated 1 out of 5 stars

I don't think they want people to leave the country. I'd like to think it's because they care about our safety or something but I really think it's because they're just lazy and can't be bothered to d... See more

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Rated 1 out of 5 stars

Harwich coop So after my mums holiday wasnt arranged properly and didnt get picked up from airport as arranged, after 20 phone calls to shop i was forced to visit and they wonder why i got irate af... See more

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Company details

  1. Travel & Vacation

Information provided by various external sources

The website of Co-op Travel. Offering expert travel advice and secure online booking on holidays, flights and other travel arrangements via a UK based call centre. Fully abta and atol bonded.


Contact info

2.9

Average

TrustScore 3 out of 5

67 reviews

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2.9

All reviews

(67)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

USELESS WHEN THINGS WENT WRONG

i have booked and traveled with the coop 5 times now (droylsden branch) without any problems , until the last time, when i got caught up in the volcano ash fiasco, and it is with regret that i say -YOU ONLY FIND OUT HOW GOOD OR BAD A FIRM IS WHEN THINGS GO WRONG-untill then i would have recommended them, but the terrible service and advice that i received in the wake of this disaster shows how you can be deceived, they did absolutely nothing to help me and what they did do they did wrong despite all their talk.. i ended up over a thousand pounds out of pocket.

9 July 2011
Unprompted review
Rated 4 out of 5 stars

respected company

Co-op travel is not just an online store, it has branches up and down the country. In fact youre better off booking at one of the branches because the website is pretty naff. Prices are very competitive. One good thing about co-op travel is that it is unlikely to go bust because it does not just specialise in holidays. Over the years people have respected the co-op for the way that it gives back to the customers.

6 June 2011
Unprompted review

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