CookieYes Reviews 

347
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the platform intuitive and easy to use, making setup quick and straightforward for various website needs. Many people appreciate the clean, professional appearance of the consent banners and the effective management of cookie compliance. The customer support team consistently receives high praise for being professional, understanding, and genuinely helpful. Reviewers frequently highlight their quick response times and efficiency in resolving issues, often going above and beyond expectations. This exceptional dedication ensures a smooth experience, even for non-technical users, making compliance simple and stress-free.

What people talk about most

Customer service

Customers had positive experiences with customer service, consistently praising the support team for being... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional responsiveness,... See more

User experience

Clients share positive opinions on user experience, highlighting the product's ease of use and... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the support team's response... See more

Website

Reviewers highlight positive aspects of website integration, praising the ease of use and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CookieYes is intuitive. Setting up my cookie consent bar took a few minutes and customizing it was easy. I like how the cookie consent pop-up or bar on the page can be adjusted to not feel overbeari... See more

Rated 5 out of 5 stars

We reached out to CookieYes support with a tricky issue: our HubSpot contact form was being blocked by the auto blocking feature, and we had already tried several fixes ourselves without success.... See more

Rated 5 out of 5 stars

Hi, Thank you so much for the follow-up — I truly appreciate it. I want to compliment your team on the exceptional responsiveness and willingness to help. The speed and clarity of your re... See more

Rated 5 out of 5 stars

I was having some technical problems setting up my account so emailed directly and was given support to work out what was causing an issue. Chris T was very helpful responding to emails promptly and... See more


Company details

  1. Software Company

Written by the company

CookieYes is a market-leading consent management platform (CMP), trusted by over 1.5 million websites worldwide. We help businesses comply with data privacy regulations such as the GDPR, CCPA, LGPD, POPIA and more to unburden them from privacy challenges and non-compliance fines. We are a Google-certified CMP Partner and an IAB-approved CMP, bringing the highest compliance standards to our users.


Contact info

4.8

Excellent

TrustScore 5 out of 5

347 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(347)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing support from CookieYes team

Amazing support from CookieYes team. Andrew helped me to quickly resolve a JavaScript error, conflicting with other plugins such as Litespeed. There was virtually no downtime on the site's functionalities due to his clear guidance and effective solution. Very happy with CookieYes, great customer support!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with the cookie scan.

I had a problem with the cookie scan.
I contacted support, and they got back to me within a few hours. The initial response didn't resolve the issue. However, we wrote back and forth again, and the problem was quickly resolved. Many thanks to Hailey!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

The solution works perfectly out of the box

CookieYes works perfectly out of the box. The dashboard is clear and intuitive. Support is responsive and provides direct answers without unnecessary delays.

I'm using it for WordPress websites and it's coming with a handy plugin. I definitely recommend CookieYes.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with CookieYes. Claire from their support team was incredibly helpful and professional. She guided me through the issue and made sure everything was resolved quickly. I truly appreciate her support and highly recommend CookieYes for anyone looking for a reliable and responsive cookie consent solution.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

First Class support from Alex

I chose CookieYes from a list of cookie plugins when setting up my Wordpress site. I ran into an issue when looking at my list of cookies and had to reach out to their support. Alex was super helpful and responsive. Setting everything up and troubleshooting a website is daunting when you have to do it alone, and it's so reassuring that I can just reach out and get some support. CookieYes has been quite easy to setup on my Wordpress site and having experienced their first class support I can highly recommend them to anyone looking for a great plugin.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Prompt Support by Team

CookieYes Support Team is very supportive. I had an issue in make my website GDPR compliant. But Hailey help me step by step. Thanks for prompt support Hailey and CookieYes.

15 May 2025
Unprompted review

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