Conveyancing Index Reviews 

7,237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 350 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing clear explanations, friendly support, and very competitive prices that save them significant money. Consumers find the online platform wonderfully straightforward and easy to navigate, making the entire property transaction remarkably smooth and efficient from start to finish. Some reviewers were not happy with the recommended solicitors, noting specific issues with panel listings, poor communication, or unresponsiveness from the firms. A few people also mentioned experiencing unexpected delays, additional administrative hurdles, or difficulties getting helpful assistance after completing the initial booking process.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting efficient support and clear explanations of... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising staff members... See more

Price

Customers consistently note positive experiences with price, highlighting very competitive and transparent... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how quick, straightforward, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Useful range of quotes provided from actual conveyancing legal firms, not just brokers or third parties. I did my own research on each of them and selected the one I felt most comfortable with - not t... See more

Rated 5 out of 5 stars

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quote... See more

Rated 5 out of 5 stars

Polly was extremely helpful, guiding a first time user through the process. Her knowledge and experience was evident as she helped answer the obviously 'rookie' questions and 'tech' phobia giving conf... See more

Rated 5 out of 5 stars

Stacey at Conveyancing Index was outstanding. She took the time to explain all the ins and outs of the process clearly, which made a complicated decision feel much easier. Most importantly, Stacey hel... See more


Company details

  1. Price Comparison Site
  2. Lawyer

Information provided by various external sources

Conveyancing Index is the UK's leading conveyancing quote comparison service. Thousands of satisfied customers save money by instructing discounted rates from the best conveyancers in the UK. We carefully select our partners and secure exclusive discounts for our online conveyancing fees that are not available if you were a high street customer. All of our partner property solicitors and conveyancers are regulated by the Solicitors Regulation Authority or the Council for Licensed Conveyancers. They are fully insured, credit-checked and experts in their field so that you get the best value conveyancing and the highest level of service.

Conveyancing Index

Written by the company

Exclusive Fee Discounts From The Best Conveyancers
We work hard to secure significantly discounted fees from the fastest, most efficient conveyancing solicitors in the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(7,237)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Convenient and efficient

I’ve received amazing service from the Conveyancing Index during the most intimidating stage of the process — choosing a solicitor. Debbie M was fantastic over the phone and patiently answered every question I had, no matter how small. Thank you to the whole team for your help and support.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, Debbie Matthews - very professional, felt confident in service offered .

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Good price, polite and efficient

After being attracted by the very reasonable fees Debbie got back to me quickly and have me a whole range of choices including local to me.
She was polite and efficient throughout only asking the bare minimum of information to quote me.
Very satisfied.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Smooth, transparent, and highly responsive

I used the Conveyancing Index to find a solicitor for my second property purchase. Chandrika was my point of contact and she was excellent, quick to respond, helpful with queries and gave me clear comparisons across multiple quotes. The whole process from quote request to instructing my chosen firm was seamless. A real time-saver and great way to compare prices transparently. Thank you, Chandrika!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Debbie Matthews Was very helpful with findings quotes for us prior to the sale of our house. Following house sale quickly helped with identifying an appropriate solicitor and proceeded quick.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I was dealing with Stacey regarding my…

I was dealing with Stacey regarding my case, and I truly appreciate her professionalism, understanding, and the support she extended throughout the process. She was very approachable, attentive, and handled everything with great care and patience.

Thank you, Stacey, for your excellent support and assistance.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Stacey at Conveyancing Index is the…

Stacey at Conveyancing Index is the best. I actually un-instructed another conveyancer to proceed with a highly rated Conveyancing Index partner after receiving her quote and speaking with her.

She made sure I fully understood the fee structure before taking any payment, and I ended up paying around £1K less than through other comparison routes for the exact same service.

Comprehensive, knowledgeable, transparent, and genuinely helpful throughout. A safe pair of hands, and I couldn’t be happier. Thank you, Stacey!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

For competitive quotes and great staff look no further.

Conveyancing Index gave me the most competitive quotes. Having contacted several local firms and other comparison sites, I am confident you won't find cheaper elsewhere.
I cannot recommend staff member Debra (Vera) highly enough. She walked me through the process. Explaining everything and answering my questions fully.
Debra is very knowledgeable, helpful, professional, approachable and friendly. She made me feel comfortable, despite my complete lack of knowledge in this area.
The company is lucky having such a lovely, warm lady as their representative.
Very many thanks.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a small problem finding a…

I had a small problem finding a conveyancing solicitor because we were selling family-gifted gold as a deposit. But after filling out a short list of information on a bank holiday weekend, I received a call back from Debbie Matthews, who reassured me and found me a solicitor. That solicitor gave me a quote and has already started work. Thank you, Debbie.👍

5 May 2026
Unprompted review

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