Conveyancing Direct Property Lawyers Reviews 888

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. Conversely, a small portion of people felt dissatisfied with the service, citing issues such as significant delays in property sales, lack of communication, and unresponsiveness from staff. Some customers also mentioned that work was not completed in a timely manner, leading to frustration and the need for them to chase up progress themselves.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise individual staff members for being... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the patience,... See more

Response time

Consumers find response times to be positive overall. Many reviewers praise the quick and efficient responses... See more

User experience

People report positive experiences with the user experience. Many customers found the process seamless, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zara has been amazing throughout the process of buying my mums flat. We have had some low moments with it not completely on time but Zara and her team have made it happen and been amazing making sure... See more

Rated 5 out of 5 stars

Our solicitor Tom has been brilliant all throughout our sale. Communication has been excellent, nothing has been too much trouble and while our sale has been rather rocky, Tom has been a source of con... See more

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

888 reviews

5-star
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1-star

Replied to 53% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The senior solicitor Lisa H was softly…

The senior solicitor Lisa H was softly spoken, and friendly. She kept me updated and answered all my emails promptly. Lisa made the process much easier and explained things really well. The online process were also helpful.
I would highly recommend conveyancing Direct (especially Lisa)

30 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s great to hear you were happy with our service – thank you for choosing us!

Rated 5 out of 5 stars

Excellent service

Conveyancing Direct and Tom Mclaren-Roberts in particular were a pleasure to work with. The online portal was easy to use, plus I was also able to contact Tom directly by email and by phone. Knowing Tom was there and that he was so professional and thorough took a lot of pressure off me. I wish him and his team every success in the future.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Paige was amazing from start to finish and I would definitely use again .

30 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Today I exchanged with the help from…

Today I exchanged with the help from Jan Bennett. Jan was amazing from the start, she was absolutely amazing, keeping me informed all the way through but not only that she went above and beyond to rush my sale through due to health issues I’m having.
At no point did I think I was paying for a service as it was more like a friend helping me with my silly questions. Jan was absolutely amazing from start to finish. Thank you so so much for all your hard work

30 January 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’ll make sure Jan sees your kind words. She will be delighted to read your comments! Thank you for your review.

Rated 5 out of 5 stars

Highly recommend CDPL

Highly recommend CDPL. Dominique Farauanu has been incredibly supportive during the purchase. As a first-time buyer, I naturally had a lot of questions, and Dominique was incredibly patient and helpful in making the buying process simple to understand. Thank you for all your hard work, Dominique!

29 January 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your kind words. Buying or selling a property can be stressful, so we’re pleased to hear that Dominique was able to support and reassure you during your first purchase.

Rated 5 out of 5 stars

I’ve just finished my B2L remortgage…

I’ve just finished my B2L remortgage and Callum was fabulously helpful! Everything was simple, easy and fuss free. It was all completed in 2 weeks! So happy and thanks again Callum.

29 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s great to hear you were happy with our service – thank you for choosing us!

Rated 5 out of 5 stars

Claudia Bediako has been fantastic with…

Claudia Bediako has been fantastic with our house buying experience. Informative and talked us through the processes as we are first time buyers.Claudia always responded quickly to enquiries. Claudia kept us up to date with everything and was friendly, knowledgeable and helpful. Claudia made the process really easy. Would highly recommend.

28 January 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so glad Claudia could make your first buying experience stress-free – thank you for sharing your experience.

Rated 5 out of 5 stars

I found CDPL very professional

I found CDPL very professional. They responded quickly to emails / questions I had. The whole process of remortgaging my house was very smooth and quick, despite a historic problem caused by the previous lender. I will definitley use them again.

28 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for sharing your experience with us. we look forward to acting for you again soon

Rated 5 out of 5 stars

Highly Impressive Service!!!

Highly Impressive Service!!!

I must commend Hanaa for her dedication and outstanding work during my recent house purchase. Her professionalism, attention to detail, and prompt communication made the stressful process smooth and less-frustrating

She went above and beyond to ensure a successful outcome. I truly value your expertise and support!

I definitely recommend!

22 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Great communication is something that is really important to us, so we’re delighted to hear this feedback.we will be sure to share with Hanaa

Rated 5 out of 5 stars

We highly recommend Conveyancing Direct

We recently moved from Eastbourne to Oakham, Callum and his colleagues did a great job dealing with both our sale and purchase. Callum was very professional, friendly and informative the whole way through the process. We would highly recommend Conveyancing Direct, and especially Callum as a property lawyer.

13 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s great to hear you were happy with our service – thank you for choosing us!

Rated 5 out of 5 stars

Tom McLaren-Robert’s was superb

Introduced via the estate agents I was buying from, and prices were more or less the same as another firm I priced. I was assigned Tom McLaren-Robert’s. Hands-down, one of the most supportive and professional people I’ve worked with on any of my previous two purchases. All sorts of issues on the purchase-chain, with dreadful estate agents providing misleading timelines and false information as to the delays in dates. Very transparent when asked, and always forthcoming and very sympathetic. Would request using his services specifically in the future. 10/10.

23 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’ll make sure Tom sees your kind words. He'll be delighted to have made such a difference! Thank you for your review.

Rated 5 out of 5 stars

The best solicitor I’ve ever used.

I used CDL to sell my property.
The solicitor that acted on my behalf was Dominique Farauanu.
Well what can I say !
Dominique was the ultimate professional, she was always responsive to emails and available for telephone calls. I found her to be very knowledgeable and she explained every process in detail. Dominique was great at getting things done and had an excellent attitude throughout a very long winded sales process. I cannot praise her enough, from her caring and understanding professionalism she was outstanding. If you are in need of a conveyancer then look no further.
Dominique is a credit to her profession and I would not hesitate in using her again. 5 stars from me !!

23 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Dominique’s work. We’re proud of the care and professionalism she showed you during your transaction

Rated 5 out of 5 stars

We would 100% recommend Conveyancing Direct

We found conveyancing Direct from our first day very thorough and reliable our Solicitor Megi Bondarenko could not do enough for us when ever we needed to contact Megi via email or phone she always replied promptly and was always helpful nothing too much trouble is would wholeheartedly recommend Conveyancing Direct they went above and beyond for us on our house selling and buying journey

23 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thanks so much for recognising Megi's efforts. We’re proud to have her on our team!

Rated 1 out of 5 stars

I was introduced to this firm via my…

I was introduced to this firm via my estate agents and rushed into paying the upfront fee. After speaking to my partner, we decided to cancel the contract as we had a 14 Day cool down period and also searches had begun. I was entitled a refund in the money I had paid and was informed that I would receive this in 28 days. Unfortunately this was two months ago and I’m still out of pocket by £400.00. Disgusting service, misleading and dishonest. Don’t give up any money to these clowns.

22 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for raising your concerns, which we are sorry to read. To confirm, it is your Estate Agent who is responsible for returning these funds to you rather than ourselves. Please can you contact them to chase this up but feel free to reach out to our customer service team if you require any further assistance.

Rated 5 out of 5 stars

Emma was very professional and helpful

Emma was very professional and helpful. No query was ever too much bother and towards the completion date when things got a bit frantic we felt that Emma was supportive and understanding.
We trusted Emma’s skills and knowledge and were reassured by her professionalism and integrity.

Thanks for everything Emma

28 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your kind words! We're delighted you had a smooth experience with our team.

Rated 5 out of 5 stars

Highly recommend

Tom was very efficient. He was always quick with replies and kept us updated on each step of the process. We never had to chase him up to ask how things were going or check the work had been done. This kind of attention and efficiency feels rare these days, so we are very grateful and very happy to have worked with conveyancing direct.

5 December 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s fantastic to hear Tom provided such great service. Thanks for choosing us for your conveyancing.

Rated 5 out of 5 stars

Wonderful Experience!

This was my second time using CDL and I have to say Jess Day was extremely helpful, knowledgeable, and professional throughout the entire process. She was always available to assist whenever we called and took the time to explain everything clearly, which made the whole experience smooth and stress-free. Her efficiency and dedication were greatly appreciated, and I truly believe she is a real asset to Conveyancing Direct Limited.

1 August 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s wonderful to hear Jess made the process so smooth for you – we’ll be sure to pass on your comments.

Rated 5 out of 5 stars

Helpful and efficient; happy clients!

Cerys Donaldson handled our remortgage and was very helpful and efficient both by email and on the phone. Proving our identity was a little frustrating - the Credas app. photo 'window' shows more than is actually captured so missed my signature! Nevertheless, completion met to our required timescales so we are happy clients and grateful to Cerys.

15 January 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Cerys. Thanks for taking the time to share your review and for providing feedback regarding Credas, which we will certainly look to resolve!

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