Conveyancing Direct Property Lawyers Reviews 872

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. Conversely, a small portion of people felt dissatisfied with the service, citing issues such as significant delays in property sales, lack of communication, and unresponsiveness from staff. Some customers also mentioned that work was not completed in a timely manner, leading to frustration and the need for them to chase up progress themselves.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise individual staff members for being... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the patience,... See more

Response time

Consumers find response times to be positive overall. Many reviewers praise the quick and efficient responses... See more

User experience

People report positive experiences with the user experience. Many customers found the process seamless, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zara has been amazing throughout the process of buying my mums flat. We have had some low moments with it not completely on time but Zara and her team have made it happen and been amazing making sure... See more

Rated 5 out of 5 stars

Our solicitor Tom has been brilliant all throughout our sale. Communication has been excellent, nothing has been too much trouble and while our sale has been rather rocky, Tom has been a source of con... See more

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

872 reviews

5-star
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1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Just brilliant

Had excellent experience of conveyancing direct whilst remortgaging our house. Clear comms and Bryony was able to meet our deadline for completion. Thank you.

16 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Bryony. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Remortgage was made very easy

Remortgage was made very easy! Jazmin was a star and kept me informed the whole way!

1 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’ll make sure Jazmin sees your kind words – they’ll be delighted! Thank you for your review.

Rated 5 out of 5 stars

My lawyer was Rumaisa Naseem

My lawyer was Rumaisa Naseem. She is amazing person for helping and giving advice to find good ways. I am very grateful about her total support. Always I hope her success.

1 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It’s wonderful to hear Rumaisa Naseem made the process so smooth for you – we’ll be sure to pass on your comments

Rated 5 out of 5 stars

Dominique went above and beyond to help…

Dominique went above and beyond to help us with quite a stressful house purchase. Communication was excellent and she always responded to our emails promptly. Would highly recommend Conveyancing Direct.

30 March 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so glad Dominique could make your transaction straightforward and stress-free – thank you for sharing your experience.

Rated 5 out of 5 stars

Great service

Great service, clear and efficient communication meant the our remortgaging process went on time without and without a hitch or stress.

1 February 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback. We understand how important regular communication is during a property transaction, and we’re glad this came through in your experience.

Rated 5 out of 5 stars

Fantastic service

I dealt with Cerys D and she gave excellent service to start to finish, My solicitor was very professional, knowledgeable and always kept me informed throughout the process. She explained everything clearly and made everything easy to deal with. I would highly recommend Cerys and the company.

1 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Cerys. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

The team were proactive in sorting out…

The team were proactive in sorting out issues and provided guidance throughout the process. Well done, a pleasure to deal with.

31 March 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

Rated 5 out of 5 stars

Very friendly

Very friendly, quick to respond and I would certainly use again. This is my second house using conveyancing Direct. Great service 🤩.

31 March 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thanks so much for your review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Fantastic company

Callum was fantastic in always being available on the phone to answer all my questions and explain simply

31 March 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Callum. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

A very positive experience

Several people were involved in the property purchase but not all were computer literate. Our solicitor Lisa H was very patient, understanding and helpful by offering different options as necessary.
We were regularly updated on the process and timescales involved in a friendly and professional manner. Overall we had a very positive experience. Thank you.

18 March 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Lisa H. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Outstanding engagement and support

Outstanding engagement and support
I was allocated Oliver Parkin for the conveyancing of my late uncle's estate. Oliver was a pleasure to work with, he kept me updated at every stage and ensured a smooth process. I cannot recommend him highly enough.

27 March 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Oliver Parkin recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Ebony Higginson-White was assigned as…

Ebony Higginson-White was assigned as our case handler throughout our house purchase and has been absolutely brilliant, as a FTB we have heard a lot of horror stories with conveyancing firms but our mortgage advisor suggested conveyancing direct so we went with it, our house purchase from first viewing took less than 8 weeks from offer to completion and a lot of that is due to the hard work Ebony put in throughout, she was reachable by telephone any time and would always take the time to update us on what was going on, what we needed to do and wasn’t afraid to chase the other side as and when required to ensure everything went through efficiently and smoothly. If we moved house again I would ask for her personally to deal with our case. Thanks again Ebony for all the hard work!

27 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We appreciate your feedback and are glad you felt supported during your conveyancing matter. Providing clear guidance and reassurance is central to how we work.

Rated 5 out of 5 stars

Amazing Service

Always replied to my emails or calls instantly. Made the process feel so easy.
Our case handler Dominique went above and beyond to support us in the most stressful of times and was so supportive in getting the whole process completed.
I have used solicitors before but this process was so much easier and supportive I would really recommend to anyone.
Thank you from us

20 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Dominique. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

No-fuss efficient and professional…

No-fuss efficient and professional service whilst being personable during the process.

25 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

Rated 5 out of 5 stars

Outstanding engagement and support

We were allocated Callum Smith for the conveyancing of my late father's estate. In all of the years of dealing with solicitors, never have we worked with an individual who was so proactive, engaging and willing to update us. At every stage Callum ensured our questions were answered and offered sensible solutions where required. We cannot recommend him highly enough.

13 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Callum. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Dominique Farauanu was fantastic to…

Dominique Farauanu was fantastic to work with. Professional, efficient, and always clear in communication, Dominique made the whole property process smooth and stress‑free. I truly appreciated the attention to detail and supportive approach. Highly recommended.

23 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Dominique work. It’s always rewarding to see individual team members acknowledged for their dedication and professionalism

Rated 5 out of 5 stars

Tom McLaren Robert’s was our solicitor

Tom McLaren Robert’s was our solicitor, he was great and couldn’t fault him one bit. Best solicitor we’ve ever used and will 100% be using again, thanks Tom.

24 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Tom McLaren Roberts. Thanks for taking the time to share your review

Rated 5 out of 5 stars

Excellent Service

We have got such a great service through Conveyancing Direct. We got the keys of the property. The case was dealt through Sian Ferris and we were very happy with the service.

Everything was explained very nicely and clearly. I would definitely recommend Sian Ferris and Conveyancing Direct team.

22 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Sian Ferris will be so pleased to hear your kind words

Rated 5 out of 5 stars

Good conveyancing experience

Kyle Parsons was our solicitor and he kept in contact on progress or lack of it and offered plenty of advice to take us through the selling and buying legal process.

20 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Kyle Parsons. Your feedback really means a lot to us.

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