Conveyancing Direct Property Lawyers Reviews 872

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. Conversely, a small portion of people felt dissatisfied with the service, citing issues such as significant delays in property sales, lack of communication, and unresponsiveness from staff. Some customers also mentioned that work was not completed in a timely manner, leading to frustration and the need for them to chase up progress themselves.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise individual staff members for being... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the patience,... See more

Response time

Consumers find response times to be positive overall. Many reviewers praise the quick and efficient responses... See more

User experience

People report positive experiences with the user experience. Many customers found the process seamless, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zara has been amazing throughout the process of buying my mums flat. We have had some low moments with it not completely on time but Zara and her team have made it happen and been amazing making sure... See more

Rated 5 out of 5 stars

Our solicitor Tom has been brilliant all throughout our sale. Communication has been excellent, nothing has been too much trouble and while our sale has been rather rocky, Tom has been a source of con... See more

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

872 reviews

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Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

We had an outstanding experience…

We had an outstanding experience working with Claudia and Samantha at Conveyancing Direct Property Lawyers while purchasing our first property. From start to finish, they were professional, knowledgeable, and incredibly supportive. They explained everything clearly, kept us updated throughout, and made us feel confident that everything was in safe hands.

Their attention to detail and dedication really stood out, and they went above and beyond to achieve a great outcome. Their friendly, approachable manner made what could have been a stressful process much easier.

I would highly recommend Conveyancing Direct Property Lawyers to anyone looking for reliable and caring property solicitors. Thank you both for your excellent work!

14 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Claudia. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Had a few hiccups at the start but once…

Had a few hiccups at the start but once that got sorted it was straighr foward and emailsnwas rapid

13 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback and are so pleased we could support you through your transaction.

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Emily Briers as my solicitor for a recent mortgage, and I couldn’t be more impressed with the service I received. From start to finish, Emily was professional, efficient, and incredibly supportive throughout the entire process.

She communicated clearly at every stage, making what can often be a stressful and confusing experience feel straightforward and manageable. Emily was always quick to respond to any questions I had, no matter how small, and took the time to explain everything in a way that was easy to understand.

Her attention to detail and proactive approach gave me complete confidence that everything was being handled properly. It was clear that she genuinely cared about ensuring the best outcome for me, and her expertise really showed.

I would highly recommend Emily Briers to anyone in need of a solicitor, especially for mortgage-related services. Her dedication, professionalism, and friendly manner made the whole experience smooth and stress-free.

13 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback about Emily Briers. It’s great to know you felt supported throughout your move.

Rated 5 out of 5 stars

Correspondence was great

Correspondence was great. Clear communication and all instructions were succinct. When the lead person was not available messages were passed on and everything went smoothly.

11 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re pleased to hear that our correspondence and communication met your expectations. Keeping clients updated and informed at every stage of the process is something we take very seriously.

Rated 5 out of 5 stars

Great Service

Overall a great experience with this conveyancing firm. There were a few hiccups along the way, but the team remained pleasant, professional, and easy to deal with throughout. They handled my remortgage efficiently and kept things moving, which I really appreciated. Would happily recommend their services.

2 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for taking the time to share your experience. Our team always aims to make the journey as smooth as possible, so it’s great to know we succeeded for you.

Rated 1 out of 5 stars

Absolutely awful experience from the start

Absolutely awful experience from start to finish. Communication was poor, response times to emails etc was always very slow and I genuinely feel they were partially responsible for the sale eventually falling through. I thought by using a company referred by the agent that it might smooth the process, next time I will choose who I go with.

9 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’d appreciate the opportunity to discuss this further and review your concerns in more detail. Please feel free to contact our complaint team directly so we can look into this for you.

Rated 5 out of 5 stars

Kyle was very helpful

Kyle was very helpful and answered any questions I had. He made the experience easy and made sure everything was done in a timely manner. Highly recommend.

8 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Kyle. We’re pleased to hear he provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Everything went so very smoothly

Everything went so very smoothly. My mortgage case handler was not only very professional she was a delight to work with. Indeed everyone I spoke with was helpful.
I also appreciated the way that they communicated and that the process was completed in the time frame given. Thank you.

20 March 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your review. Clear and timely communication is a key priority for us, so it’s great to hear that you felt well informed throughout your conveyancing journey.

Rated 5 out of 5 stars

I had a really positive experience…

I had a really positive experience working with Dominique. She was friendly, approachable, and always happy to help with any questions I had throughout the process. Communication was excellent — she was quick to respond and kept me updated, which made everything feel much less stressful.

What I particularly appreciated was how proactive she was in chasing other parties when needed, helping to keep things moving and avoid unnecessary delays. I always felt like I was in good hands.

I wouldn’t hesitate to recommend Dominique to anyone looking for a reliable and supportive solicitor.

8 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Dominique. We’re pleased to hear that she provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Kind, experienced, professional

Jess Day made my first time purchase as painless as possible. My cousin works for this company, which is how I came to instruct them as my conveyancers. Jess responded in a timely manner through the entire process, and was able to chase the seller's solicitors and the estate agents to release the keys on completion day. She handled all my questions with kindness and professionalism, and ensured I was aware of everything I needed to be.

I am sure there are cheaper conveyancers out there, but I feel as though I had ten times less stress than I could've had.

20 January 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Jess Day. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, usually when you have to deal with legal companies it’s a bit of a headache but with them from start to finish very easy kept me updated any information just emailed. Highly recommend & a big thank you.

7 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback and are so pleased we could support you through your transaction.

Rated 5 out of 5 stars

This was our first property purchase

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time.
As a first time buyer we absolutely had no idea of the work involved behind the scene. Emma's support, professional advise and prompt response made the process smoother for us.
We highly recommend her.

25 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Emma Apandi. Thanks for taking the time to share your review

Rated 5 out of 5 stars

I have recently sold and purchased a…

I have recently sold and purchased a property. Joanna at Conveyancing Direct was competent and helpful throughout this complex process; and she was always available to provide valuable advice. I will recommend this service to friends and family.

27 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Joanna. Thanks for taking the time to share your review

Rated 5 out of 5 stars

My experience with Conveyancing Direct…

My experience with Conveyancing Direct was a happy one. Dominique help me with everything, very easy and fast process.

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Dominique. Your feedback really means a lot to us.

Rated 5 out of 5 stars

Conveyancing Direct - Property Lawyers

I recently instructed Poppy Newcomb of Conveyancing Direct for the sale of my property, and I could not be happier with the service. Professional, knowledgeable, and incredibly efficient from start to finish. What can often be a stressful process was made smooth and straightforward thanks to clear communication. I was kept informed at every stage and Poppy was always on hand to answer questions. I highly recommend Conveyancing Direct to anyone looking for a reliable conveyancer.

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Poppy Newcomb. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Lisa Hazelton Senior Conveyancing Solicitor

Lisa Hazelton was our Senior Conveyancing Solicitor.

Lisa was very helpful and efficient. E mails and telephone calls were responded to promptly.

The on line application was simple to use .
The conveyancing of our purchase completed within ten weeks which is very efficient.

I would highly recommend Conveyancing Direct , and will instruct them on our next house purchase .

Lynn Robinson

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Lisa Hazelton recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Thank you so much Claudia Bediako for…

Thank you so much Claudia Bediako for making our purchase easy by doing best in our interest and contacting the lenders on behalf of us when sellers give a deadline for us to exchange contracts.

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Claudia Bediako will be so pleased to hear your kind words

Rated 5 out of 5 stars

Thanks CDPL for amazing job they have…

Thanks CDPL for amazing job they have done for my remortgage. Cerys was outstanding dealing my case. A fantastic swift service i got from here. thank you

1 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thanks so much for recognising Cerys’s efforts. We’re proud to have them on our team!

Rated 5 out of 5 stars

I had a really great experience with Zara-Nicole Davies

I had a really great experience with Zara-Nicole Davies as my property lawyer. Me and my mum are first-time buyers, so we didn’t really know what to expect, but Zara made everything so much easier for us. She was super helpful, always there to answer our questions, and explained everything in a way that me and mum can understand it. The whole process felt a lot less stressful because of her support.

Just want to say a huge thank you to Zara for all her help and hard work – we really appreciate it!

Would recommend her 10000% 😊

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s fantastic to hear Zara Nicole Davies provided such great service. Thanks for choosing us for your conveyancing.

Rated 5 out of 5 stars

Highly Recommend

First of all, I’d just like to thank our case handler Dominique. She’s been amazing throughout the whole process, from keeping us updated weekly to chasing estate agents and making sure everything kept moving along.

Moving house can be really stressful, but Dominique made the whole process feel much more manageable and kept us in the loop every step of the way. She was always quick to reply to emails and calls and was really helpful whenever we had questions or needed anything explaining.

We’re really grateful for all her hard work and support and would definitely recommend Conveyancing Direct to anyone buying or selling a property.

1 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re so glad Dominique could make your transaction straightforward and stress-free – thank you for sharing your experience.

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