Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.
Contact info
1 Horizon Park, Innovation Close, BH12 4FP, Poole, United Kingdom
- store@consortium.co.uk
- www.consortium.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
brilliant service
brilliant service, next day delivery, always helpful, amazing company, thank you
Delivered in 2 days
Delivered in 2 days. Trainers I couldn't find anywhere else. Bought the New Balance 550 for half price, too. Excellent service
Great experience buying the kinto glass…
Great experience buying the kinto glass here. Delivery is so fast.
Great service and quick Delivery
Returns
I returned trainers i got for my partner the style were ill fitting too her feet and I haven't been refunded yet
Trainers
Really easy to order online,got order really quick and they looked exactly like the picture advertised
I ordered some trainers that we have…
I ordered some trainers that we have not received and now this company are ignoring us. This matter has been going on since the beginning of March. I would not recommend buying from this company. Still not heard anything back after sending several emails.
Returns and refunds process is very…
Returns and refunds process is very poor- and has definitely deterred me from buying anything else from the company. Process is far too lengthy
Speedy delivery and amazing product!
Faulty item and terrible customer service
Solomon’s broke after less than 6 months - customer service repeatedly ignored/dismissed me. They said they’d raise it with manufacturer and never did. I had to chase multiple times and didn’t receive an apology for the inconvenience. I never usually leave reviews - but this is one to avoid.
Issue with delivery resolved swiftly and with care
My experience with Consortium customer service has been great. I ordered some shoes and I annoyingly missed out part of my address and my item was returned to them. Amber who was dealing with my issue, responded quickly and offered to resend my item (with no extra charge for redelivery). They responded to my every email, and made sure I was kept up to date with the return and delivery.
Their service was excellent and I highly recommend purchasing your items from here, over any bigger conglomerate retailer who wouldn’t do the same.
GH Bass
Received order as per tracking, within three working days. Pleased with shoes and price at least £50 below R.R.P
Really good price compared to other…
Really good price compared to other stores. Genuine item and quick delivery. Would definitely buy again.
Absolutely terrible company we received…
Absolutely terrible company we received our order and it is faulty they are unhelpful and takes 5-7 days to reply
I now have a £170 jacket they won’t let me return and cannot be worn because the zip is broken
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








