consortium.co.uk Reviews 

12,621
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 945 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that items arrive quicker than expected and are carefully packaged. Many people find the products to be of excellent quality and exactly as described, appreciating the wide selection and availability of desired items. Consumers are also very satisfied with the competitive pricing, often finding great deals and savings compared to other retailers, which contributes to an overall seamless and positive service experience. However, some people mentioned issues with order fulfillment, specifically items not being sent or received at all, which led to frustration and a negative experience for those customers.

What people talk about most

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting its speed and efficiency.... See more

Product

Customers had positive experiences with product, often praising the quality, authenticity, and variety of... See more

Service

People report positive experiences with service, often highlighting its quickness and efficiency, with many... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings and great... See more

Order

Customers consistently note ambiguous experiences with order processing, with many reporting issues such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more

Rated 5 out of 5 stars

I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very... See more

Rated 5 out of 5 stars

I bought the Blundstone women’s clogs 2421 size 3 and they delivered promptly. I have had an operation on my back, admittedly nearly 20 years ago. I still need to be careful about my footwear. Bl... See more

Rated 5 out of 5 stars

Seamless transaction and very fast delivery. Got Adidas campus in a colour no longer showing on Adidas own website, perhaps recently stopped that colour or currently out of stock. Delighted


Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Home Goods Store
  5. Skateboard Shop
  6. Streetwear Store

Written by the company

Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(12,621)

908 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered in 2 days

Delivered in 2 days. Trainers I couldn't find anywhere else. Bought the New Balance 550 for half price, too. Excellent service

13 May 2026
Rated 1 out of 5 stars

Returns

I returned trainers i got for my partner the style were ill fitting too her feet and I haven't been refunded yet

14 May 2026
Rated 1 out of 5 stars

I ordered some trainers that we have…

I ordered some trainers that we have not received and now this company are ignoring us. This matter has been going on since the beginning of March. I would not recommend buying from this company. Still not heard anything back after sending several emails.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Faulty item and terrible customer service

Solomon’s broke after less than 6 months - customer service repeatedly ignored/dismissed me. They said they’d raise it with manufacturer and never did. I had to chase multiple times and didn’t receive an apology for the inconvenience. I never usually leave reviews - but this is one to avoid.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Issue with delivery resolved swiftly and with care

My experience with Consortium customer service has been great. I ordered some shoes and I annoyingly missed out part of my address and my item was returned to them. Amber who was dealing with my issue, responded quickly and offered to resend my item (with no extra charge for redelivery). They responded to my every email, and made sure I was kept up to date with the return and delivery.

Their service was excellent and I highly recommend purchasing your items from here, over any bigger conglomerate retailer who wouldn’t do the same.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

GH Bass

Received order as per tracking, within three working days. Pleased with shoes and price at least £50 below R.R.P

6 May 2026

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