We have used Consol Oils for a few years now and the ordering process is clear from the quote to the delivery. I have found their pricing to be competitive and fair. The service from the delivery team... See more
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First time I used this service and was out when oil was delivered. Tank was found and filled without issue which was mildly impressive. Everything happened as expected and the price was competitive.... See more
A very nice company to deal with - I have used Consols Oils for many years now and have always had good service from them. I like the relatively new online order set up as it enables me to order any... See more
I will never use consols ever again! Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which... See more
Company details
Information provided by various external sources
We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.
Contact info
Plots 3 – 6 United Downs Industrial Estate, St Day, TR16 5HY, Redruth Cornwall , United Kingdom
- 01209 820274
- sales@consolsoils.co.uk
- www.consolsoils.co.uk
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This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Competitive price delivered on time.
First rate customer service
First rate customer service, friendly and helpful delivery drivers
First class service and speedy delivery
Very quick service straight forward…
Very quick service straight forward payment and delivery online service.
delivery was a bit late considering I…
delivery was a bit late considering I had payed extra for it to be delivered on a Friday when it came on the following Monday
Excellent all-round service
Delivered on time, and very respectful of my property
Excellent all-round service
Delivered when promised
Delivered when promised but very early in the morning before I was able to unlock the cover on the tank. It would be useful to know how this was achieved as thieves could also use a similar method
Late delivery poor communication and customer service
Booked oil delivery for a certain date or before (week lead in time). Did not receive the order, called the day after the delivery was due to be told they didn’t know why it hadn’t happened, I asked for a call back to let me know when I would have it. Did not receive a call back so called again to chase it to be told it would be the next day therefor 2 days late. Customer Service was poor, made to feel like I was in the wrong and told that in future if I need it soon I should have rung and not done it online! I live approx a mile from the depot and was disappointed that I had to wait extra days and was told that the date I was given was estimated which is not what it says on my order (it says on or before a date).
I like to use local suppliers but will not use Consols after the way I was treated.
Great service
Very considerate and friendly driver. My location is a little tricky to access, but took care of it no problem.
excellent service esp by pick up driver
Very good service provider
I’ve recently moved my oil orders to Consol as I find them the most reliable.
My first delivery.
They delivered my oil early which was great and they made no mess and they didn’t damage anything which also was great.
Please keep up the good work.
Arrived on time and with a friendly…
Arrived on time and with a friendly driver. No issue
Positive Review for Consols Oils
The order process was easy and the delivery arrived promptly with no chasing needed. The delivery driver was very friendly and he managed the challenging access to our tank with ease and good humour. It was a very positive experience from placing the order to completion of delivery (much better than our previous supplier) so we will using Consols from now on. Thank you!
On time and courteous delivery
Delivered to the Lizard on time and the delivery driver was friendly and professional.
Got the oil on time and right place
Prompt freindly service.
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