Namibian Hardwood UK LTD Reviews 423

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the wood and charcoal, noting its excellent burning properties, heat output, and longevity. Many consumers highlight the exceptional delivery service, describing it as fast, prompt, and often arriving earlier than expected. The ordering process is frequently mentioned as smooth and straightforward, with clear communication throughout. People also commend the company's service, finding the staff friendly, helpful, and responsive. The overall experience, from product quality to efficient delivery and excellent customer support, leads many to express their intention to reorder and recommend the company.

What people talk about most

Product

People report positive experiences with product quality. Customers consistently praise the wood for its... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the speed and efficiency... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the great,... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease and speed of the... See more

Based on these reviews

Rated 5 out of 5 stars

The best quality and environmentally sustainable wood you can find, brilliant for any fire creates loads of heat and lasts forever. Love the flavour when cooking with this. Thanks for amazing and s... See more

Rated 5 out of 5 stars

I recently bought some Namibian firewood, and I’ve been genuinely impressed with the quality. The wood burns steadily and gives off a good amount of heat without producing too much smoke. Jeandre... See more

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Rated 5 out of 5 stars

2nd time purchase from Namibian Hardwoods. Once again great price for the quality charcoal that's burns well on my Kamado cooker. Purchased Sunday and was given a Wednesday delivery date but the box a... See more

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Rated 5 out of 5 stars

I've purchased my firewood from Namibian Hardwood for a couple of years now. Every purchase has been seamless from start to finish with communication at every stage of the transaction. Delivery is pro... See more

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Rated 5 out of 5 stars

Second time of buying from Namibian Hardwoods and once again 1st class experience. The charcoal is great on my Kamado grill and burns well. Also found to be the best price for a quality product while... See more

Rated 5 out of 5 stars

Ordered 10kg bags of Mopane but was unfortunately out of stock. Happily exchanged for Camel Thorn (Kameeldoring). Great price too! For the inconvenience was given a bag of poitjie kindling. Thanks a... See more

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Rated 5 out of 5 stars

Once in a blue moon you come across a company like this. The person I dealt with, Jeandre, couldn’t have done more to help me in what was a very last minute shopping dash to find a special gift for an... See more

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Rated 5 out of 5 stars

Easy to order with regular updates and prompt delivery. Ordered 1 bag of charcoal to trial, as I was looking for something different to use on my kamado rather than the blue bag stuff via Bezos. I'm... See more

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Rated 5 out of 5 stars

Company are super friendly and responsive while the wood is high quality. Had prompt delivery of a pallet of sekelbos. Note that the delivery company only do kerbside delivery, so make sure you have s... See more

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Rated 5 out of 5 stars

What an amazing company! Being South African I always look for quality charcoal and fire wood to BBQ (Braai) with, including the accessories they also sell. Really fast delivery and easy to order thro... See more

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Rated 5 out of 5 stars

Great communication and delivery timescales. Not used the briquettes yet but looking forward to seeing how they compare to ones previously used. Not getting back to Africa this year, so bringing Afric... See more

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Rated 5 out of 5 stars

I made contact Friday and picked up two bags of charcoal Saturday as I was passing by. The charcoal is better priced and quality than the blue bagged RG charcoal from other suppliers. The guy on site... See more

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Rated 5 out of 5 stars

All arrived promptly and before expected delivery date. Quality of the wood is exactly as described. My delivery arrived in two parts over two days and I was concerned a shipment had been lost... See more

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Rated 5 out of 5 stars

Second lot of this wood I've had ,burns really well just one decent piece lasted about 50 minutes. I tend to mix with oak, one thing I have noticed is ypu get a beautiful dark orange flame with a l... See more

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Rated 5 out of 5 stars

Fast and very friendly & helpful delivery. Very good and dry logs. The beautiful aroma when burning just brings back instant memories of the bushveld. ☺️I decided to switch to Namibian Hardwood this... See more

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Rated 5 out of 5 stars

The team were very helpful before I purchased anything and we got a selection of species to try on our ozpig smoker, the heat off a single log was incredible the smell and flavour was amazing. Maybe t... See more

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Rated 5 out of 5 stars

Order delivered when agreed. Wood stack was secure and delivery was very professional. the wood was deposited exactly where indicated. The wood burns slow and hot. over twice as long as other local ha... See more

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Rated 5 out of 5 stars

I have ordered from Namibian Hardwood a couple of times now. Always great friendly service. Always happy to give advice over the phone if required. On this occasion the delivery arrived a day earlie... See more

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Rated 5 out of 5 stars

A fantastic product indeed. I'm using the wood for decoration, not heat. The aesthetic is fantastic next to my fireplace. I also spoke with a very helpful and friendly lady from the company, M/s Jea... See more

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Rated 3 out of 5 stars

Had 3 bags,all different,intentionally One bag smouldered a lot and needed a lot of air on logburner,lasted just 3 short nights,not attractive flame,when it occured,2nd bag burnt better but needed a... See more

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Rated 4 out of 5 stars

Easy order. Delivery by DX was quoted as 1 day. Not delivered that day and no further advice until following day on which it was delivered. DX issue not Namibian hardwoods issue. Asking me for a... See more

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Rated 5 out of 5 stars

What a pleasure to get fire wood from Southern Africa and serviced by an amazing team that does their best to deliver the finest service along with the finest wood. Buying from Namibian Hardwood UK Lt... See more

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Rated 5 out of 5 stars

I inquired about this charcoal before proceeding, and Jeandre was amazing, answering all of my questions comprehensively. The charcoal is dry and doesn't spit when lit, unlike many, the lump sizes are... See more

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Rated 5 out of 5 stars

Arrived as been n advised and ready for the 24th to have a chicken on the rotteserie with decent wood. Would have appreciated it if the different wood were tied up in bundles as 2 off them looks very... See more

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Rated 5 out of 5 stars

I recently purchased firewood from Namibian Hardwoods and had an outstanding experience from start to finish. The quality of the wood was excellent—clean, well-cut, and burned beautifully. A... See more

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Rated 5 out of 5 stars

I ordered some camelthorn wood to create embers for my BBQ with the embers maker. The wood is really dry and heavy, perfect to keep the heat constant, and the embers last a lot longer than in any othe... See more

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Rated 5 out of 5 stars

The whole process was easy and problem free, I had a question about the cleaning and aftercare of one of the products I ordered and they responded quickly with all the advise I needed and a step by st... See more

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Rated 5 out of 5 stars

Delivered in time and as promised. With feedback and confirmation from the company when I mailed through with a question. Appreciate the personal touch. Great quality product too! New customer gai... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can't give enough praise. Navigating through the website to getting an order confirmation was so quick. I dont think their are anybody cheaper for the product they supply.

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Rated 5 out of 5 stars

Excellent and very friendly service. Their website is so easy to navigate, with all the right info to choose the produce that’s right for you. From purchase to delivery was faster that initia... See more

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Rated 5 out of 5 stars

For some reason the initial booking didn't go through, but we weren't aware. When the delivery didn't arrive I called up and they were so helpful, re-activated the booking and our wood arrived 2 days... See more

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Rated 5 out of 5 stars

Always great service from the Team at Namibian Hardwood and the wood is excellent. Lots of heat and long burning. Great for the wood burner and for Asado or Braai cooking.👌🏻🔥🔥🔥🔥🔥

Rated 5 out of 5 stars

I was looking for some accessories for my BBQ and found this website after a few Google search. I was impressed by their catalog. I have ordered a few items, received them 24h after with DPD, well pac... See more

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Rated 5 out of 5 stars

Excellent quality of wood, delivered on time and even got a thank you note for my purchase with them. Kept up to date every step of the way. Thank you Namibian Hardwood Team for a great experience

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Rated 5 out of 5 stars

Purchased this wood for display purposes to go In a log store as the quality and colours looked great - it didn’t disappoint . Delivery was expensive but fast and well packaged .

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Rated 5 out of 5 stars

Great product! The wood burns hot, clean and produces excellent coal perfect for barbecue. The coals releases heat far longer than traditional charcoal. Namibian Harwoord provides excelent service.

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Rated 5 out of 5 stars

I purchased my first pallet of Hardwood from Namibian Hardwood i was impressed with the amount of wood and the size of the logs.the company was easy to deal with and quick hassle free delivery.i will... See more

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Rated 5 out of 5 stars

I bought my first pallet of wood from namibian Hardwood and was very impressed with the amount and size of the logs.this is great hard wood.the company was easy to deal with and quick hassle free deli... See more

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Rated 5 out of 5 stars

Great service from the team at Namibian. Ordered late Monday and the wood came on Wednesday morning, perfect timing for a tester last night. A great product at a great price.

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Rated 5 out of 5 stars

This is literally the best Braai wood in the world. Without this company, I would really struggle to get close to nature. The service is excellent and a product outstanding best dry hard wood in t... See more

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Rated 5 out of 5 stars

Great customer service-was informed when delivery was due off the ship and when home delivery was due-delivery driver was amazing Sekelbos was dry and amazing to braai with 1 happy client

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Rated 5 out of 5 stars

I had a great experience with Namibian – the delivery was excellent, and communication throughout the process was handled very well. Everything was smooth and efficient, and I felt informed at every... See more

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Rated 4 out of 5 stars

Lovely Tong Blower a birthday present for my braai loving son in law. Straightforward to order and in spite of somewhat confusing delivery information the item was in fact delivered within five days

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Rated 5 out of 5 stars

I bought a box starter kit and I am absolutely delighted, a great product and terrific service.Highly recommend! Nigel West Yorkshire

Rated 5 out of 5 stars

It's the first time I've used this company I phoned them spoke to a lovely sounding lady I placed my order it was here in two days great service I'm now stocked up for the winter as soon as I run low... See more

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Rated 5 out of 5 stars

First time I've used this company I phoned and spoke to a lovely lady made the payment the products arrived two day later exactly as I ordered I'm all stocked up now ready for the winter Thankyou

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Rated 4 out of 5 stars

Great customer service, wood seems to burn really well . Trying to decide of my traditional wood burns as long

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Rated 5 out of 5 stars

Great service, Quick delivery and great communication. The best wood for a braai currently available in the UK at competitive prices. Can’t go wrong with Namibian Hardwood!

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Rated 5 out of 5 stars

Seamless transaction from start to finish. Received my order a full day earlier than expected, definitely not complaining about that. Well packaged and secured on a pallet.

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Rated 5 out of 5 stars

As always, a great service from Namibian Hardwood. I ordered a bulk pallet of wood (not the first time), great product, great service, great company!

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Company details

  1. Firewood Supplier
  2. Fuel Supplier
  3. Grill Store
  4. Solid Fuel Company

Written by the company

Premium Namibian Hardwood Firewood for your fireplace or barbeque, from our own sustainable farms in Namibia delivered to your door. Ready to burn certified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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Rated 5 out of 5 stars

Fast reliable delivery & highly recommend….

Fast reliable delivery and had my first cook this weekend and the charcoal was excellent. Lit with ease and burnt hot and slow in my egg. Not use my new cook griddle yet but again the quality looks fantastic and can’t wait to use it. Highly recommend these products.

7 April 2026
Rated 5 out of 5 stars

Best quality wood in the UK

The best quality and environmentally sustainable wood you can find, brilliant for any fire creates loads of heat and lasts forever. Love the flavour when cooking with this.

Thanks for amazing and super friendly delivery service.

28 March 2026
Rated 5 out of 5 stars

Great wood

It’s the second load of wood we have had now delivered, the wood is top class,long burning and give great heat and chimneys don’t get clogged

25 March 2026
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