Banner for Concorde Blinds, Curtains, Shutters, Awnings

Concorde Blinds, Curtains, Shutters, Awnings Reviews 

724
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for providing helpful advice, guiding choices, and completing clean, tidy installations without leaving any mess behind. Consumers also love the wide selection of quality products available, noting that everything is carefully measured, beautifully crafted, and built to last for many years of daily use. Some reviewers were not happy with occasional mistakes encountered during the initial ordering and delivery phase. A few customers mentioned receiving the wrong item size initially, along with minor issues regarding order accuracy and specific fitting details that required subsequent adjustments.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting the prompt, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Product

Consumers express great satisfaction with the product, highlighting the fantastic end results, wonderful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds and shutters look... See more

Order

Customers had great satisfaction with their order, highlighting that everything from placing the request to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam was helpful when he visited, understanding our requirements, rather than pushing other types available. The blinds were manufactured within the agreed timescale and fitted at a time that suited u... See more

Company replied

Rated 5 out of 5 stars

Five star service from start to finish . Everyone I was in contact with was helpful , professional and easy to work with and the process was explained clearly . I ordered three blinds and was given a... See more

Company replied

Rated 5 out of 5 stars

Ease of doing business. Very professional and timely. The survey and measurements were done on time as scheduled. The blinds were delivered and installed as promised on the due date. No delays. Clean... See more

Company replied

Rated 5 out of 5 stars

This is the third time I’m using Concorde blinds. They are responsive, polite and professional. We’ve always been pleased with the quality of their Roman blinds and Venetian blinds. Being a repeat cus... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store
  4. Curtain Supplier and Maker
  5. Window Treatment Store

Written by the company

Concorde Blinds, Curtains & Shutters is a local, family-run specialist in made-to-measure window furnishings, with over 50 years of experience helping customers find the right solution for their homes. From our showroom in Kempston, Bedford, we offer a huge choice of blinds, shutters, curtains, awnings, fly screens and motorised solutions, with styles and options to suit every home and budget. We proudly serve customers throughout Bedfordshire and surrounding areas, including Milton Keynes, Luton, Biggleswade, Hitchin, St Albans, Harpenden, St Neots, Rushden and Northampton. We also travel further afield, so please get in touch if you're unsure whether we cover your area. What matters most to us is making the whole process straightforward and enjoyable. Our experienced team will take the time to understand what you're looking for, offer honest, knowledgeable advice and help you make the right choice – without any pressure or hard sell. From your initial enquiry and survey through to the final installation, everything is handled by our own dedicated team. Our skilled fitters take pride in their work, treating your home with care and ensuring everything is fitted properly, cleanly and professionally. Quality products, expert advice and friendly, dependable service – that's what we've built our reputation on, and why so many of our customers choose Concorde again and recommend us to others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

724 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(724)

122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and speedy service!

Helpful staff from start to finish, blinds ordered and fitted within 2 weeks - thank you

4 August 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for this, we really appreciate the review.

Rated 3 out of 5 stars

Great service. Not sure about blinds however

Concorde we're absolutely delightful to deal with. Incredibly polite. However I'm slightly concerned that the fabric they used for my rollars blinds seems flimsy and thus easy to cracking and threading away on the edges. I've noticed a slight thread pealing away after less the a month. Not sure they will last many years. The service however I cannot fault at all

25 July 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind words about our staff and service — we really appreciate it.
This is the first we’ve heard about your concern with the fabric, and we’d be happy to investigate if you could send us some photos.
During your consultation, we were asked to find something within your budget and as close a match as possible to your previous blinds purchased online. All our fabrics are carefully chosen for their quality, and we wouldn’t expect fraying or peeling under normal conditions.

Rated 5 out of 5 stars

Have used Concorde for years blinds…

Have used Concorde for years blinds shutters etc always delighted with them

31 July 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

It is always nice when customers return to discuss more windows and tell us how pleased they are with the bits we've installed previously. Thanks for sharing.

Rated 5 out of 5 stars

Wooden blinds

Concorde was great someone came out to my home gave me different options & price ranges, after the whole process went smoothly the advisor was great and the installer was friendly.I love my new blinds.

26 April 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing, we are so pleased to hear that you love your new blinds, thanks for sharing your review.

Rated 5 out of 5 stars

Very easy transaction from choosing…

Very easy transaction from choosing material to a very quick fitting very impressive and will certainly use again.

17 July 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your kind words, we really appreciate your review and look forward to working with you again in the future.

Rated 5 out of 5 stars

Straight forward service

Straight forward service. Quick turnaround. Product we chose good.

21 July 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your review, much appreciated.

Rated 5 out of 5 stars

Perfect …

Kieron and his team have been amazing from start to finish . From the measuring and recommendations for choosing the correct product and keeping us informed from ordering to installation was perfection . We’re over the moon with our purchase , it’s a total transformation of our home .
Thanks to all at Concorde Blinds .

5 August 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for this Scott, we really appreciate the kind words and love to hear how pleased you are with the shutters and blinds installed.

Rated 5 out of 5 stars

Solution Based

Helpful, communication was good. Solution was found for the problems
Very professional

1 August 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review, we really appreicate it.

Rated 5 out of 5 stars

Mosquito Nets

The process was excellent from start to finish. Kieren was extremely helpful and explained everything clearly.
The installation team was respectful of the property and did a great job.
I would highly recommend this company to anyone considering mosquito blinds-they are brilliant for keeping bugs out.

20 May 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review Tina, it's great to hear that the insect screens are doing the job required!

Rated 5 out of 5 stars

Very professional

Very professional. Only 2 weeks from survey to install and very happy with blinds and install process. Would definitely recommend.

10 July 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much, we really appreciate your review and recommendations.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish - from choosing our blinds at the store to having them fitted. Great product - really, really pleased with the blinds

2 July 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your review, it is great to hear how pleased you are with your blinds and our service from start to finish.

Rated 4 out of 5 stars

Really good blinds and they look great

Really good blinds and they look great, Just a couple of niggles which have been sorted. Generally a great experience.

1 July 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your review, we really appreciate it.

Rated 5 out of 5 stars

Having dealt with concorde before i…

Having dealt with concorde before i wanted to give them my custom again and i wasn't disappointed again. So easy to deal with and 2 excellent fitters who did a great job and was very polite. Thank you.

9 July 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing! We love seeing customers return! Thanks for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look