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Compare the Market Australia Reviews 

6,247
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform makes it extremely simple to navigate options, find great deals, and save substantial money on their various insurance policies. People also warmly appreciate the incredibly friendly and knowledgeable staff members who provide clear explanations, valuable guidance, and patient support throughout the entire comparison process. Some people were dissatisfied with unexpected pricing discrepancies where final costs or actual provider quotes differed significantly from the initial estimates. Consumers noted that certain policy quotes turned out much higher than expected or involved additional fees after completing the online application process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting a very user-friendly system that... See more

Price

Consumers find price satisfaction through significant savings and affordable policy options. Many reviewers... See more

Value for money

Reviewers highlight positive aspects of value_for_money, consistently reporting substantial financial savings... See more

Staff

Customers had positive experiences with staff, highlighting helpful, patient, and knowledgeable service.... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have contacted Compare the market twice in the last month and both experiences were fantastic. I was able to save $700 on my car insurance which was a great outcome. I had my health cover checked an... See more

Company replied

Rated 5 out of 5 stars

It is great to have an independent third party doing all the work for you. It is also great to be able to speak to a 'real' person, in this case Lachlan, who is friendly, polite and with a sense of hu... See more

Company replied

Rated 5 out of 5 stars

Results appeared quickly. The best rated company rang me. I accepted their quote and saved myself around $500 without having to go through the time consuming task of contacting various companies for a... See more

Company replied

Rated 5 out of 5 stars

I have used compare the market now a few times and always found things easy to compare my current situation to others. This happens quickly with multiple options and is more than helpful when time com... See more

Company replied


Company details

  1. #11 of 11 best companies in Price Comparison Site

About Compare the Market Australia

Written by the company

Why compare with us?

Our smart comparison technology is trusted, free for you, safe and secure.


Trusted by Aussies

Since 2012 our smart comparison technology has helped millions of Australians compare & search for savings.
Free to use

When you buy through us, our partners pay a commission, which keeps our service free for you. We don’t markup any of the prices on our website.
Safe & secure

We take data privacy and security seriously, and will only use your information with your permission. You can read our full privacy policy here.

Why compare with us?

Written by the company

We’re proud to have helped millions of Aussies look for a better deal. 
Since 2012, we’ve helped millions of Australians look for better insurance deals and save money. Our comparison service makes switching providers simple so you can make informed financial choices. With just a few clicks, our free for you, secure comparison tool can look for a better deal on your quotes and switch you to a new deal that fits your budget in minutes. Discover great options from a range of trusted brands today and start potentially saving. Simples! When every dollar counts, it pays to compare!

Empowering Aussies, one comparison at a time

It pays to compare

Compare a range of quotes in minutes and start potentially saving today.

Simple to use
Get started by answering a few quick questions to help us understand your needs.

Compare & save
Save time and effort by easily comparing quotes from a range of brands side-by-side.

Switching is easy
Follow a few easy steps online to switch to a new deal that suits your budget.

Contact info

Savings Made Simples!

We believe the best decisions start with a comparison.

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(6,247)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth the little effort !

Well worth the little effort it took to compare and switch. Saved approx $100 on monthly bill.

6 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Debra. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Friendly and informative!

It was a very informative conversation I had with the team member from your agency. He was super friendly and informative. I'd definitely use your service again.

Thanks you :)

28 July 2026
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Reply from Compare the Market Australia

Hi Heidi, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Very easy to use the compare the market…

Very easy to use the compare the market search got us a good price on our home and contents insurance we where very happy with the price.

6 August 2026
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Reply from Compare the Market Australia

Thanks so much for your feedback, Darrell. Hearing about positive experiences like yours means a lot to us! We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a great day - Lochlan

Rated 4 out of 5 stars

Dealing with Josh was speedy and easy…

Dealing with Josh was speedy and easy to understand.

4 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Maureen, thank you for taking the time to share your feedback. We’re really pleased to hear that Josh was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Very helpful

Helpful deciding on the different comparisons

5 August 2026
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Reply from Compare the Market Australia

Thank you for sharing this, Kellie! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Most convenient way to find your perfect insurance!

One stop shop to compare the market. What makes it really efficient is that we can filter based on the requirements for our needs and they also provide a direct link to the companies to grab that offer. Highly recommend!

5 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Avijith. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Price and user experience

Price and user experience

5 August 2026
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Reply from Compare the Market Australia

Thanks so much for your kind words, Michael. Feedback like this always makes our day and we’re glad we could help! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Great service I saved money on my car…

Great service I saved money on my car insurance thanks you Nicole

5 August 2026
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Reply from Compare the Market Australia

Thanks so much for your kind words, Nicole. Feedback like this always makes our day and we’re glad we could help! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Ease of access and service delivered by…

Ease of access and service delivered by customer service agent.

5 August 2026
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Reply from Compare the Market Australia

Thanks for sharing your experience, Susan. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

Rated 2 out of 5 stars

don't rush making decision over the phone

The consultant was a very lovely person and helped a lot. However, I found out later that, for the insurance I chose to transfer, its website had a better offer than what I got via Compare The Market. Please don't rush making decision over the phone and compare the offer carefully.

2 August 2026
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Reply from Compare the Market Australia

Hi Anny, we’re really sorry this process didn’t deliver the outcome you were hoping for. We understand how frustrating it can be, especially after taking the time to provide your information. We’ll take this feedback on board as we work to make things clearer and more helpful. We’d appreciate the chance to look into it and help resolve things, so please reach out to us at customerresolutions@comparethemarket.com.au with your details. We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Straight forward

Straight forward

28 July 2026
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Reply from Compare the Market Australia

Thanks for sharing your experience, Nicole. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

I found Compare the Market a very easy…

I found Compare the Market a very easy and reliable site to compare insurences it was a completely stress free way to find the best deal

4 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, Bev! Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

I couldn't believe how easy it was with…

I couldn't believe how easy it was with excellent results

4 August 2026
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Reply from Compare the Market Australia

Thanks for sharing your experience, Ian. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 1 out of 5 stars

You quoted me one price and when I went…

You quoted me one price and when I went to pay it was $90 dearer

To clarify I received an email saying last day to renew at this price
So I logged on and it said quote had expired
So which one is it

5 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

We appreciate the honest feedback. Our goal is to make comparing Simples, not confusing. Sometimes differences in cover or excess can impact the price, so we’d love to help you unpack what you were seeing. Please reach out to us at customerresolutions@comparethemarket.com.au with your details so we can look into it. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Manfred. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

I have very good experience with…

I have very good experience with compère the market. I got the deal and I purchased it.because my regular company took it me as granted. And was keeps paying them too much.
Thanks

4 August 2026
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Reply from Compare the Market Australia

Thank you for sharing this, Rajinder! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Showed the cheapest rates and was easy…

Showed the cheapest rates and was easy to navigate. Went with the best qoute

2 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback! Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Good experience

Patient, knowledgeable and friendly broker

3 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Jackie. Feedback like this always makes our day and we’re glad we could help! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

It was easy to do

4 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Barbara. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

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