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Compare the Market Australia Reviews 

6,247
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform makes it extremely simple to navigate options, find great deals, and save substantial money on their various insurance policies. People also warmly appreciate the incredibly friendly and knowledgeable staff members who provide clear explanations, valuable guidance, and patient support throughout the entire comparison process. Some people were dissatisfied with unexpected pricing discrepancies where final costs or actual provider quotes differed significantly from the initial estimates. Consumers noted that certain policy quotes turned out much higher than expected or involved additional fees after completing the online application process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting a very user-friendly system that... See more

Price

Consumers find price satisfaction through significant savings and affordable policy options. Many reviewers... See more

Value for money

Reviewers highlight positive aspects of value_for_money, consistently reporting substantial financial savings... See more

Staff

Customers had positive experiences with staff, highlighting helpful, patient, and knowledgeable service.... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have contacted Compare the market twice in the last month and both experiences were fantastic. I was able to save $700 on my car insurance which was a great outcome. I had my health cover checked an... See more

Company replied

Rated 5 out of 5 stars

It is great to have an independent third party doing all the work for you. It is also great to be able to speak to a 'real' person, in this case Lachlan, who is friendly, polite and with a sense of hu... See more

Company replied

Rated 5 out of 5 stars

Results appeared quickly. The best rated company rang me. I accepted their quote and saved myself around $500 without having to go through the time consuming task of contacting various companies for a... See more

Company replied

Rated 5 out of 5 stars

I have used compare the market now a few times and always found things easy to compare my current situation to others. This happens quickly with multiple options and is more than helpful when time com... See more

Company replied


Company details

  1. #11 of 11 best companies in Price Comparison Site

About Compare the Market Australia

Written by the company

Why compare with us?

Our smart comparison technology is trusted, free for you, safe and secure.


Trusted by Aussies

Since 2012 our smart comparison technology has helped millions of Australians compare & search for savings.
Free to use

When you buy through us, our partners pay a commission, which keeps our service free for you. We don’t markup any of the prices on our website.
Safe & secure

We take data privacy and security seriously, and will only use your information with your permission. You can read our full privacy policy here.

Why compare with us?

Written by the company

We’re proud to have helped millions of Aussies look for a better deal. 
Since 2012, we’ve helped millions of Australians look for better insurance deals and save money. Our comparison service makes switching providers simple so you can make informed financial choices. With just a few clicks, our free for you, secure comparison tool can look for a better deal on your quotes and switch you to a new deal that fits your budget in minutes. Discover great options from a range of trusted brands today and start potentially saving. Simples! When every dollar counts, it pays to compare!

Empowering Aussies, one comparison at a time

It pays to compare

Compare a range of quotes in minutes and start potentially saving today.

Simple to use
Get started by answering a few quick questions to help us understand your needs.

Compare & save
Save time and effort by easily comparing quotes from a range of brands side-by-side.

Switching is easy
Follow a few easy steps online to switch to a new deal that suits your budget.

Contact info

Savings Made Simples!

We believe the best decisions start with a comparison.

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(6,247)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The consultant was super knowledgeable…

The consultant was super knowledgeable and friendly and happy to help

10 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Narissa, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Good to have a resource like this …

Good to have a resource like this immediately to hand

9 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Mary. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Always the first place I go to compare…

Always the first place I go to compare any prices! Easy, fast, no pressure and accurate!

9 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for. Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Easy to compare premiums and connect…

Easy to compare premiums and connect with selected insurer

9 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for. Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Site is easy to sue and gives great…

Site is easy to sue and gives great advice and search links to the cheapest options.

9 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, David. Feedback like this always makes our day and we’re glad we could help! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Does what it says on the tin.

Easy and quick to use . Got the result I wanted and saved money.

9 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Michael. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 3 out of 5 stars

Pretty average app

Minimum companies compared, does not provide a true market comparison. Minimum value from the exercise. Will think carefully if I want to use your app again

8 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Chrissie, we’re really sorry this process didn’t deliver the outcome you were hoping for. We understand how frustrating it can be, especially after taking the time to provide your information. We’ll take this feedback on board as we work to make things more helpful. If you’d like us to take a closer look, feel free to reach out at customerresolutions@comparethemarket.com.au. We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Easy Peasy

It was easy, better value

8 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Robyn. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

Rated 4 out of 5 stars

Compare the market review

Sales professional was great in all but one area. Rather than being kept on the phone waiting for quite a while, it would be preferred to be advised that we would be rung back when all options were available.

8 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Keith, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help you with your insurance! We’ll take this feedback on board as we work to make things more helpful. Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 3 out of 5 stars

Too many emails after the fact that i …

Too many emails after the fact that i bought insurance

8 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

We’re very sorry if our contact felt overwhelming. We only reach out where customers have opted in, and where we feel we can help, you’re always able to opt out if you prefer. Your feedback is important to us and helps us improve how we communicate. If you’re open to discussing your concerns further, please don’t hesitate to contact our Customer Resolutions Team directly at customerresolutions@comparethemarket.com.au. We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Very polite

Very polite, helpful and saved me some significant money

8 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Dennis. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 4 out of 5 stars

Clear prices from many providers

Clean prices from many providers

8 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback! Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

The process was quick

The process was quick, easy and painless, from start to completion. Happy chappy here :-)

7 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, David. Feedback like this always makes our day and we’re glad we could help! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

So easy and found the travel insurance…

So easy and found the travel insurance policy in minutes

30 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Katarina! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for. Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Friendly

Friendly, efficient and easy to use

4 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Eddie. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 4 out of 5 stars

Cheapest cover

Easy to follow

5 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Paul! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 4 out of 5 stars

friendly staff

6 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Lorraine, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you. Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 4 out of 5 stars

The person on the end of the phone…

The person on the end of the phone seemed genuine and honest. Helped me save some money.

4 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Barbara, thank you for taking the time to share your feedback! We’re really pleased to hear our team was able to help make things Simples for you. Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

user ease and price

5 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words! We’re really glad you had a great experience and appreciate you taking the time to share it. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Very helpful in swapping over…

Very helpful in swapping over providers, quick and easy process

6 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Trish. Feedback like this always makes our day and we’re glad we could help! We hope you have a lovely day! - Lochlan

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